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Haven Hotel

4.0 star property

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Photo gallery for Haven Hotel

A long dining area with tables and chairs, large windows, and a view of the sea.
A hotel with a pool, beach access, and a sign reading "HAVEN HOTEL & SPA".
A coastal hotel with a large building, a pier, and a beach.
A pool area with lounge chairs and umbrellas, overlooking a beach and the sea.
A balcony with two wooden chairs and a potted plant, overlooking a calm sea with a boat and a bridge in the distance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
161 Banks Road, Poole, England, BH13 7QL
  • Place, Sandbanks Beach
    ‪4 min walk‬
  • Place, Studland Beach and Nature Reserve
    ‪5 min walk‬
  • Place, Dorset National Landscape
    ‪5 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room, Balcony, Harbour View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Double Room, Balcony, Harbour View

7.8 out of 10
Good
(11 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a bathroom visible through an open door.

Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the sea through a sliding glass door.

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Courtyard View

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Economy Double Room, Courtyard View

7.4 out of 10
Good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and two armchairs.

Deluxe Double Room

7.4 out of 10
Good
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sea View Double with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Sea View Double with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Harbour View with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Harbour View with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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The price is CHF 97
includes taxes & fees
6 Sept - 7 Sept
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About this property

Haven Hotel

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking and a seasonal outdoor pool are on-site.
Haven Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Haven Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sandbanks Beach. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Point Restaurant, a fine-dining restaurant with ocean views
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by car from Poole Harbour and 6 minutes from Sandbanks Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Haven Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Haven Hotel also features a terrace and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
The Point Restaurant – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Pavilion Bar – Overlooking the ocean, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 5:30 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 347 out of 1006 reviews
Rating 8 - Good. 380 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
breakfast fresh, room clean, staff could be better, harbour view great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kulchorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view and friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Geoffrey James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming on arrival, lovely room clean and tidy. The bed was a bit on the small side and the shower could be a bit more powerful maybe a different shower head that is a bit more adjustable so that you can back in the bath a little. Bar lounges were excellent with lovely seating areas and plenty of space.Outside seating gave you a lovely sea view. Food was good but would possibly like to see nuts/crisps available in the bar. My one disappointment was when the draught beer was not working we had to get bottles of beer which was turning out more expensive with the cost of £6 a small bottle compared to £7 a pint, maybe in cases like this a deal should be offered. Any member of staff we came across were cery friendly and approachable. Will definitely be back Would/will definitely return
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked where the hotel was situated on the beach at sandbanks
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Tahir

Excellent hotel

Lovely location with a very good spa and fantastic and friendly spa.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beachside stay
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Daniel

Lovely hotel right next to the chain ferry Will definatly stay again
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views ,
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely views across the bay, quiet part of the beach. Breakfast at the Hotel was excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, property conditions & facilities
Stunning views of Studland Beach and great spa facilities
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant; Location is Excellent

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Darren

Fantastic location and very relaxing
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Andrew

All perfect we had enjoyable stay.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Great stay in the perfect location for us. Room is comfortable with amazing views and breakfast was great.
Stayed 2 nights in Apr 2023