Check in was easy. The online pictures are accurate. It was a very comfortable place to stay. We liked having our own laundry facility, and a full kitchen. The street was quiet, an easy walk to water and the nearby pub for meals. I'd recommend this to anyone. The hostess, Cath, was very helpful, and even did a trip with us showing us the northern popular spots to visit, and a market that was happening one day. We really enjoyed Port Clements, and this accommodation.