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Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
Reception
In-room safe, free WiFi
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Fisherman's Wharf
    ‪19 min walk‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(77 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(30 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.2 out of 10
Very good
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property grounds

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About this property

Kwa'Lilas Hotel

Pet-friendly hotel connected to a shopping centre in Port Hardy with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1035 reviews
Rating 8 - Good. 249 out of 1035 reviews
Rating 6 - Okay. 56 out of 1035 reviews
Rating 4 - Poor. 20 out of 1035 reviews
Rating 2 - Terrible. 11 out of 1035 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time there. Relaxing
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with very friendly staff. I have stayed there twice before and it's always a great experience.
Stayed 1 night in May 2025

4/10 Poor

Ram

Liked: Cleanliness
We arrived and the next day there was a planned city-wide outage. During booking, we were not informed about that. In the morning, the hotel provided a sub-par rushed takeaway breakfast! Unaceptable!
Stayed 1 night in May 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice rooms. Dog friendly. Great pub and restaurant in the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Wil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Beautiful comfortable clean rooms and nice welcoming staff.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Stayed 1 night in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

WILMA

Stayed 1 night in May 2025

6/10 Okay

Claire

Stayed 2 nights in May 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming peaceful hotel with indigenous art and culture throughout. Very comfortable bed and pleasant room. We ate a very good meal in the hotel pub. Would definitely recommend and will stay there again when visiting Port Hardy area.
Stayed 1 night in May 2025

8/10 Good

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel… The nicest in the area by far. Very friendly, very professional front desk staff. The in-house pub is hopping with happy diners. Top choice in the North Island!
Stayed 1 night in May 2025

8/10 Good

David

Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick visit to Port Hardy

This hotel is clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Reece

Stayed 4 nights in May 2025

8/10 Good

Phil

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Terry

Stayed 1 night in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Amita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel with beautiful artwork, and friendly staff. The care put into the details was noticeable in the rooms and the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Marcee

Travelled with family
Liked: Cleanliness, amenities
Hosts were polite and helpful and restaurant staff were super friendly!!!
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025