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Mercure Centro Port Macquarie

4.5 star property

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Photo gallery for Mercure Centro Port Macquarie

Outdoor pool
Indoor wedding
Breakfast and dinner served, international cuisine
Premium bedding, minibar, desk, blackout curtains
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
103 William Street, Port Macquarie, NSW, 2444
  • Place, Port Macquarie Courthouse
    ‪2 min walk‬
  • Place, Glasshouse Cultural Centre
    ‪3 min walk‬
  • Place, Town Beach
    ‪10 min walk‬
  • Airport, Port Macquarie, NSW (PQQ)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout curtains

Twin Room, 1 King Bed, Balcony (Twin available on request)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout curtains

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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About this property

Mercure Centro Port Macquarie

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Centro Port Macquarie offers 72 accommodations with minibars and free newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Centro Port Macquarie. During your stay, you're just a quick walk from St Thomas Anglican Church. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Synergy
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from St Thomas Anglican Church and Port Macquarie Courthouse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a garden are also featured at the luxury Mercure Centro Port Macquarie. For a fee, parking is available.

This 4.5-star Port Macquarie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Restaurant Synergy – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Secured self-parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Marietta Yco

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Yon

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food options for breakfast and the service was poor. We were advised to pre-book for breakfast, which we did, but there was still not enough food for everyone. Kids pancakes, banana bread, hash browns, fresh fruit, bowls all run out. When hash browns were topped up, my husband went to get full breakfast but then eggs had run out! Then hash browns run out completely before my daughter had had breakfast. There was still an hour and half left of breakfast service at this point. Then at checkout I was charged extra for the coffee I had with breakfast- no one had advised me when we got to the breakfast area what was included and what was not- or where the free coffee was (which I’m now told was around the corner). Considering the amount of guests they had and the pre-booking of breakfast I’m surprised they couldn’t cook larger batches and provide a wider choice of food.
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Travelled with family and small children
Liked: Cleanliness
Clean rooms, wonderful staff. Great information at check in for eateries etc
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Ignat

Stayed 1 night in Nov 2025

10/10 Excellent

summa

Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
very clean and comfortable room. Excellent restaurant
Stayed 1 night in Nov 2025

8/10 Good

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

2/10 Terrible

jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

8/10 Good

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff friendly
Stayed 1 night in Oct 2025

6/10 Okay

Bo-hao

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pros: room is quite big. The beds are comfortable and meet the expectations /standard. Cons: The breakfast is very simple one and not in line with the hotel standard. But it’s also relatively cheaper than other competitors offer. Maybe no need to include the breakfast but just the package of accommodation. The coffee cups for the breakfast are very dirty with previous stains, which is very surprising. Maybe the management has not noticed it.
Stayed 1 night in Sep 2025

6/10 Okay

Jacqueline

Travelled with family
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tamati

Stayed 4 nights in Aug 2025

10/10 Excellent

Mary-Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Soap dispenser very difficult to operate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place to stay
Stayed 1 night in Jun 2025

6/10 Okay

Bhushan

Liked: Staff & service
T
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay at Port Macquarie.
Stayed 1 night in Jul 2025

4/10 Poor

zhao

Disliked: Staff & service
Stayed 1 night in Jul 2025