4/10 Poor
David W.
2 Nov 2025
Upon arrival, we discovered that the elevator was not working properly. Got in touch with the host by text and she said she would fill out an order for a service call but nobody ever came. Throughout our stay, the elevator only worked "hit or miss" which was a problem since one person in our party was recovering from ankle surgery. One of the reasons we chose this unit was because of the elevator. The unit smelled as if it had not been thoroughly cleaned, smelled like dogs. Several eating utensils that we got out of the kitchen drawers had food stuck to them, glassware was dirty. One of the main kitchen lights was out along with the oven light and the light over the stove. All of this made it very difficult to see in the kitchen, see into the pantry and to cook. The 3rd floor bedroom had a lamp that didn't work and lights in the bathroom were flickering and eventually went out. Several ceiling fan remotes (2) had dead batteries so we were unable to operate the ceiling fans in those bedrooms. The shower on the 2nd floor barely drained and water was backing up in the shower. There was no towel bar in the small 3rd floor bathroom (last year the towelbar in this same bathroom was broken). The grill outside had not been cleaned which caused a small grease fire while grilling our first night. This is our 3rd year of staying in this unit and this was our worst experience. Well below standards.
David W.
Stayed 5 nights in Oct 2025















