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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Reception
Meeting facility
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Tru by Hilton Portland Airport Area
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,679 reviews
The price is CHF 59
includes taxes & fees
25 Jan - 26 Jan 2026
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Maine Mall and a 3-minute drive from Nonesuch River Golf Club
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille – This restaurant serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 641 out of 1324 reviews
Rating 8 - Good. 292 out of 1324 reviews
Rating 6 - Okay. 174 out of 1324 reviews
Rating 4 - Poor. 109 out of 1324 reviews
Rating 2 - Terrible. 108 out of 1324 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Danny Christopher, Saint Simons island

Stayed 2 nights in Sep 2025

4/10 Poor

Luca

Disliked: Cleanliness
Location was great. However our room was dirty the bathroom mirror was as if someone brushed their teeth and spit all over it. And no one came to clean the room between the nights.
Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very pleased with my stay. Room was clean and quiet. Bed was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abby

No full length mirror ,, clean
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for a night on our way back home. As soon as we entered the property we were greeted by the nicest nice I have ever met at a hotel, named Matthew. Matthew worked the desk upon check in . We want to give major props to Matthew for his great positive attitude, knowledge of local activities . Thank you Matthew for being so kind and nice. You have such great energy and made us love being in Portland for the night. Thanks for the warm cookies as well . Message to Hilton hotel, give this man a raise , he deserves it !!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The pool was nice, but not very warm. Older building. They are doing construction. The bartender was very nice and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with family
Our bathroom was not cleaned. Not what we needed after a long day of traveling. The breakfast buffet was out of food by 9 am. Check in was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Peabody

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
One of my top places to stay.
Stayed 1 night in Sep 2025

6/10 Okay

kelley

Stayed 2 nights in Sep 2025

6/10 Okay

Debra

No response
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Stayed 1 night in Sep 2025

4/10 Poor

Dawn

Did not meet expectations

Not enough parking Didn’t clean room between nights 1st day 1 elevator worked, 2 nd day NO elevator worked Had to carry luggage down from 5th floot
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pretty affordable, and well-located—I got to Portland in 10-15 minutes. Front desk staff were lovely and accommodated my access request for my grandma. Room had a fridge and microwave. Coffee right next door. Only slight blip regarding room cleaning—there were a few days when seemingly the trash did not get touched. After a few days this does pile up.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening check-in desk clerk was pleasant, helpful, and efficient. He verified with housekeeping that our room was ready, gave clear instructions to the room, made sure my rewards membership was counted, provided a fresh cookie and provided access to refreshments. Also, a poly pillow because the large room had only fancy down pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Dori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times, it’s an easy pick. Always clean and comfortable. Convenient location, but parking can be tight.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea, Brownville Jct

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The area was safe and quiet. Easy to get on and off the interstate.
Stayed 1 night in Sep 2025

8/10 Good

Pat, Cedar Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, dated and noisy. We were placed on 7th floor and had freeway noise at all hours. Good size room, comfortable bed. Decent value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Steven, Peabody

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was the first time I was put in the second tower. Coming off the elevator you could see dust on the table … ya just a table with no decoration… it was dirty. My room was fine. The weekend staff is not as friendly as the weekday. The bar staff was very slow to respond to new guests sitting at the bar as they had conversations other people going on Overall I was not impressed with my stay Prices at the bar are all over the place one minute your paying 750 for a glass of wine. The next 12.00. We are not talking top shelf here. They would not give us a menu on wine or other drinks with prices.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna-Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. I really liked the welcome on the TV screen, that was a special surprise. Would definitely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Frances, East Millinocket

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not liked, curtains did not blockout lights from the outside.
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and the staff was very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Travelled with family, Travelled with partner
Liked: Staff & service
lighting in the room was very dim, the entry light in room did not work also the lighted mirror in bathroom did not work. Difficulty working TV in room. Toilet bowl to low for seniors. Staff was very friendly and accommodating.
Stayed 1 night in Sep 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025