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Holiday Inn Express Portland East - Troutdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Portland East - Troutdale by IHG

Free buffet breakfast
Indoor pool
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Columbia Gorge Premium Outlets
    ‪5 min walk‬
  • Edgefield Winery
    ‪16 min walk‬
  • Mt Hood Community College - Gresham Campus
    ‪6 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access (Feature)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Club lounge access (Feature)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Portland East - Troutdale by IHG

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Portland East - Troutdale by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Portland East - Troutdale by IHG. During your stay, you're just a quick walk from Columbia Gorge Premium Outlets. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by foot from Columbia River Gorge National Scenic Area and a 4-minute drive from Mt Hood Community College - Gresham Campus
  • Pets welcome for a fee
Holiday Inn Express Portland East - Troutdale by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Troutdale hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale
Hotel Holiday Inn Express Portland East - Troutdale Troutdale
Troutdale Holiday Inn Express Portland East - Troutdale Hotel
Hotel Holiday Inn Express Portland East - Troutdale
Holiday Inn Express Portland East - Troutdale Troutdale
Holiday Inn Express Portland
Holiday Inn Express Portland Hotel
Express Portland Troutdale
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale by IHG

Holiday Inn Express Portland East - Troutdale by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 865 reviews
Rating 8 - Good. 243 out of 865 reviews
Rating 6 - Okay. 119 out of 865 reviews
Rating 4 - Poor. 52 out of 865 reviews
Rating 2 - Terrible. 34 out of 865 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shawna

This hotel was clean and friendly staff. The beds are very firm and uncomfortable. The bathroom had a few cosmetic flaws.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice day we enjoyed ourselves very much. We like to stay in Troutdale at the Holiday Inn express.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

I cancelled this stay with the hotel. Oh oh did I need to cancel it with you?
Stayed 1 night in Mar 2025

10/10 Excellent

kenneth, nampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the eating and shopping in area
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast. Well kept hotel with easy in & out access. This was a pleasant surprise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, property was an overall nice experience. Breakfast was delicious every morning.
Stayed 3 nights in Mar 2025

6/10 Okay

James, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult to access. Right next to major truck station. Only one way in to motel from a one way extremely busy street and the drive entrance is difficult to spot
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fresh

Staff was amazing and nice food was great
Stayed 6 nights in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

10/10 Excellent

Keven

Stayed 1 night in Feb 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. They were able to give us an early check in and also provided us with adjoining rooms. The breakfast was good. I would recommend this hotel. It was also easy on & off the freeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced
Stayed 1 night in Jan 2025

10/10 Excellent

greesy

Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, Carlos, Monaj, & Carmen. Went above and beyond in helpfulness. Very nice hot tub, and great breakfast! Thank you!
Stayed 5 nights in Jan 2025

10/10 Excellent

Trisha

Liked: Amenities, property conditions & facilities
The
Stayed 1 night in Dec 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaela

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven, Mountain View

Stayed 1 night in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with this brand. The hotel was clean and updated and staff wonderful. I felt very welcomed and they will accommodate pets for a reasonable fee if needed which is amazing! My only concern was location. It was next to the freeway and a truck stop which I didn’t realize or check closely, I thought it was closer in town. This only made me nervous only because of traffickers using trucks to transport people. Most truck drivers have nothing to do with that, but it does make me a lot more watchful with myself and family. There is also a boarded up and vandalized Sheri’s restaurant near the entrance that had some people hanging around that made me more nervous. Staff was really great though, some of the friendliest I’ve encountered in my travels across the country. They offered games and suggested eateries nearby, and when we ended up not having pets in one of the rooms they made it very easy to adjust the charges. I would try this brand again but probably not at this location.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So comfy and friendly service

Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Amazingly clean rooms
Stayed 2 nights in Nov 2024