6/10 Okay
Jack
23 Oct 2025
It would have almost been better to not have said we were VIP. We were not offered any upgrade. They had them available for an additional cost but not to offer to hotels.com VIPs. I also asked about parking at check in, as I could not recall if it was free with the rate or if there was a daily credit. I was told nothing was included - even though the site says there should have been a $16 daily credit. We ended up paying to park off-site rather than spend I believe it was $47/night to valet (only option - no self park). We did check in early but called ahead to see if there was a room ready - if not, we were prepared to kill some time. We've stayed at this property a few times previously and never had these issues. Will not be coming back.
Jack
Stayed 2 nights in Oct 2025























