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Portland Inn & Suites

2.5 star property

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Photo gallery for Portland Inn & Suites

Exterior
Interior
Lobby
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
9239 Highway 52, Portland, TN, 37148
  • Place, Sumner Crest WInery
    ‪3 min walk‬
  • Place, Grand Ole Opry
    ‪33 min drive‬
  • Place, Nissan Stadium
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Portland Inn & Suites

Hotel in Portland with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and laundry facilities are on-site. Change of towels is available on request
Portland Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 42-inch Smart televisions come with cable channels.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Portland Inn & Suites. During your stay, you'll be close to Kentucky Downs. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Kentucky Downs and 9 minutes from Cold Springs Museum
Portland Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Portland Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Portland Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Reviews

Portland Inn & Suites Reviews

7.4

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 316 reviews
Rating 8 - Good. 57 out of 316 reviews
Rating 6 - Okay. 43 out of 316 reviews
Rating 4 - Poor. 26 out of 316 reviews
Rating 2 - Terrible. 55 out of 316 reviews

Reviews

4/10 Poor

Cameron

Travelled with family
Disliked: Amenities, property conditions & facilities
Our air conditioner didn't work, our TV didn't work, the pool was closed for apparently a long time with no information online about it. Breakfast was very minimal choices. Lady at the front desk did try to find us a better room where they air conditioner worked okay. You do get a free drink voucher to the attached restaurant which was definitely taking advantage of!
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Stayed 1 night in Jun 2025

4/10 Poor

marvin

Travelled with partner
Liked: Property conditions & facilities
Didn't like smell, at night grill was so busy we couldn't find a parking spot. Says it has a pool and we were told the pool has been out of service for a long time with no intentions of repairing it. Third floor carpet stained and dirty. Room was nice in general. If you come back to room at night good luck finding parking.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay at again.
Stayed 1 night in Jun 2025

4/10 Poor

Marta

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room toilet was leaking water. Also very upset to see the pool was out of service. Rooms were clean except for mirrors they were dirty. Also a/c unit was leaking water and caused carpet to be wet in that area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa, Easy Syracuse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Miguel Ángel

Stayed 2 nights in Jun 2025

2/10 Terrible

BRIAN

Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Bertha

Travelled with family

Second chance

This stay was real nice it’s great to have that hotel get back to the way it should I like to stay there cuz it’s close to my sons house when i visit. I will as stay in White House too far any thanks for getting back to be a nice place to stay
Stayed 4 nights in May 2025

8/10 Good

Melissa

Business traveller
Stayed 1 night in May 2025

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very convenient location, but the condition of the property is poor: dirty, stained carpets, poor condition of the bathtub, lights and TV didn't work. One of our rooms had wet carpeting, and the staff quickly assigned a new room. However, we spotted a cockroach and a spider in there. The breakfast was minimal at best. The beds were comfortable and the staff seemed to be a doing their best, but the room cost was high and the facilities really need a lot of work.
Stayed 2 nights in May 2025

8/10 Good

Kyleene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

We booked 2 rooms for the night while traveling home from vacation. The rooms were clean and comfortable, if a bit worn. The breakfast was what I'd call a Continental breakfast, as there were no waffles, or hot items. For that reason we didn't eat breakfast there. The staff was great. We wanted to make a change in one of the rooms and it wasn’t a problem at all. They were accommodating and very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Clarence

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Not that great

We found a beatle in the bathroom on the floor. And the drawers were dirty inside.
Stayed 1 night in May 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again. The staff was great and it was clean and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place That Super Clean And Great Service
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drive a little farther and stay somewhere else

The place was filthy, smelled terrible and there was a cockroach in the lobby right at the door. The room had trash in the dresser from the last guest. The bathroom fan didn’t work and the hot and cold water for the shower was reversed. They advertised an indoor pool but there wasn’t any water in it and wasn’t posted anywhere online indicating so. The service was mediocre. The breakfast, I’ll just say we passed on that. Definitely wouldn’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was disgusting. Mold on all surfaces and all the fixtures were rusted from moisture. The clothed chairs in the breakfast area were sooo dirty and stained that I would not sit on them. They offered toast with frozen butter, no jam, honey or peanut butter. They offered cream cheese and no bagels. They cream for you coffee was no name powdered coffee whitener from Walmart. The evening desk lady was awesome! The morning guy was about as dumb and lazy as they come.
Stayed 1 night in Apr 2025

2/10 Terrible

Colleen

Disliked: Property conditions & facilities
When I called to book 2 rooms at this hotel I specifically asked if the pool
Stayed 1 night in Apr 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I w

Everything was good. Got a great night sleep and breakfast was good. Price was very fair.
Stayed 1 night in Apr 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. Comfortable room. Convenient location.
Stayed 1 night in Apr 2025