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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Restaurant
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

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Holiday Inn Portsmouth by IHG

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Gunwharf Quays. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gunwharf Quays and 9 minutes on foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
Holiday Inn Express Gunwharf
Holiday Inn Express Gunwharf Quays
Holiday Inn Express Gunwharf Quays Hotel
Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays
Portsmouth Gunwharf
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Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays by IHG
Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1008 reviews
Rating 8 - Good. 306 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARIOS

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HVAC was out, and the halls a little narrow, but the staff was excellent, the location perfect, and the morning breakfast extensive and tasty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. We were able to check in 2 hours early as well. Very decent & plentiful breakfast. Free coffee & tea and cans of water at all times in reception was a welcome touch. Such a convenient location for Isle of Wight, Dockyard & shopping. Great to have discount in some shops & restaurants. Rooms are a little dated but more than adequate. Actually nice to have an openable window in a hotel. Shower curtain was a bit annoying but there was a clever door separating toilet which would be great if sharing a room. I found it pretty quiet even though train line outside. Obviously the usual disrespectful guests banging their doors and cases in early hours but bed super comfy & slept great. As a light sleeper this is rare! Would definitely recommend & stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Serge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, clean and well furnished rooms, friendly staff, and all at good value. An excellent base for a short break.
Stayed 2 nights in Sep 2025

4/10 Poor

Raymond

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Rachele

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Cannot fault.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Booked because it had AC. When we checked in AC was OOS. And Expedia knew it. We immediately checked out and got another hotel. Expedia had better refund every penny
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Air climatisé ne fonctionnait pas mais à part ça, rien de negata dire
Stayed 1 night in Sep 2025

6/10 Okay

Oliver

Disliked: Property conditions & facilities
Fine for a £50-£80 hotel. A bit over priced for what it is.
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but overpriced

Pleasant, functional room, comfortable bed, bathroom ok. Nice but we did pay a lot it so would expect more.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from each member of staff we felt with. Good size rooms and really clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2025

4/10 Poor

STEPHANE

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Subject: Disappointing Stay - Convenient Location, But Major Flaws My recent overnight stay at this hotel was, unfortunately, a letdown despite its convenient location for the cruise port. While the proximity is a major plus, the significant comfort issues made for a very poor experience. The room was hot and humid, a major problem exacerbated by the fact that the air conditioning was non-functional. To make matters worse, the windows did not open, leaving no way to ventilate the room. The only relief was a small, dirty fan, which did little to circulate the stifling air. For a hotel stay, particularly one paid at full price, a comfortable room temperature is a basic expectation. It was frustrating that no discount was offered for this major inconvenience, with the only compensation being a couple of cans of water. The included breakfast was equally disappointing. At 8:30 AM, the food was already of poor quality. The sausages were overcooked and seemed to have been sitting on a warmer for a long time, while the scrambled eggs were watery and unappetizing. The coffee had a burnt taste, making it difficult to enjoy. It's clear that this hotel's primary business comes from its location near the cruise port. However, it's a shame that it seems to be resting on that one advantage without investing in guest comfort. IHG should consider investing in this property to bring it up to the standard expected of the brand. I would not recommend this hotel for anyt
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Apart from the car parking being underground, distant, and safe access to it meant carrying luggage through a busy shopping mall, the hotel itself was very pleasant. Clean and comfortable, with an excellent buffet-style breakfast. The staff were friendly and helpful. We had chosen to stay there as it was dog friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and very friendly staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Travelled with group
Disliked: Room comfort

Not to Holiday Inn standards.

The hotel’s AC was not working. We were never notified of this and apparently it has been out of service for over a week now. I found lots of long hair, both in the bathroom as well as in my bed. That was disturbing. They also did not issue washcloths for the shower and were told to use the larger hand towels.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

Overall Good Place to stay

It was a large room but definitely could do with a bit of tlc to upgrade it into something more modern. The bathroom was the only thing that let it it down a bit and could do with a really good scrub. It has an ideal location to the Harbour and for the Outlet Mall.
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025