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Keppel's Head Hotel

3.5 star property

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Photo gallery for Keppel's Head Hotel

Front of property
Lounge
Desk, laptop workspace, iron/ironing board, free WiFi
Bar (on property)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
24-26 The Hard, Portsmouth, England, PO1 3DT
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪6 min walk‬
  • Place, Portsmouth International Port
    ‪4 min drive‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

8.4 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double Room

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quad Family Room

Quad Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Quad Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Keppel's Head Hotel

Hotel with free parking, 5-minute walk to Portsmouth Historic Dockyard
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and laundry facilities.
Keppel's Head Hotel offers 30 accommodations with free newspapers and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Keppel's Head Hotel. During your stay, you're just a quick walk from Portsmouth Historic Dockyard. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 5-minute walk from Portsmouth Historic Dockyard and 6 minutes on foot from Gunwharf Quays
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. The business-friendly Keppel's Head Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Portsmouth hotel is smoke free.

The hotel hosts a free manager's reception daily.
Keppel's Head Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 377 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keppel's Head Hotel Hotel
Keppel's Head Hotel Portsmouth
Keppel's Head Hotel Hotel Portsmouth

Keppel's Head Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 186 out of 430 reviews
Rating 8 - Good. 155 out of 430 reviews
Rating 6 - Okay. 52 out of 430 reviews
Rating 4 - Poor. 21 out of 430 reviews
Rating 2 - Terrible. 16 out of 430 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall friendly and helpful staff. Great location. Wonderful breakfast and dinner option (sushi menu). Only complaint was the stained carpets in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Portsmouth

Lovely big room. Liked the bathroom. Staff very helpful.
Stayed 2 nights in Jul 2025

8/10 Good

debra

Travelled with family
Everything was really nice. The air conditioner was a little noisy.
Stayed 2 nights in Jul 2025

8/10 Good

Lars-Olov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

We had a lovely stay and would definitely stay again. Ideal location for historic dockyard and Gunwharf keys outlet with numerous bars and eateries. Our room was at back of hotel so nice and quiet, corridor to it though was very very warm. Breakfast was great, staff we met were lovely. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

Johann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Deidre

Travelled with family

Hidden gem

Great welcome and friendly staff. Lovely family room with stunning sea view. Characterful, slightly old fashioned with faded furniture that added to charm. Excellent food. Convenient parking. Location, location, location.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was wonderful and the location is perfect for walking around the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would recommend

Lovely stay staff work incredibly hard running here there and everywhere but always at hand and helpful when you need them. In a great location and comfy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Philip, Kanata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with easy access to the Historic Dockyard and the shops/restaurants on the waterfront. Also next to the Hard Terminal for a quick bus ride to the city centre for shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

michaela

Stayed 3 nights in Jul 2025

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling

Hotel is in appalling condition. It is king over due a refurbish. On the corridors leading to the rooms there are unlocked electrical cupboards with bare wires and electric meters, this should be a locked cupboard and wires need to be made safe. The mattresses were in appalling condition. We were unable to sleep in the first night due to severe discomfort. After reporting this to reception the mattresses were eventually changed, supposedly to brand new mattresses. They were not new and had just been pulled from a different room. Due to the severity of discomfort we barely slept. The quality of breakfast was almost as bad as the beds! The cooked breakfast was swimming in grease and a small portion with no option to add any additional items. The continental breakfast was only available if you were at breakfast as soon as it opened, they did more refresh the pastries or yoghurts throughout breakfast service. The advertised fresh fruit was week old half rotten apple or mushy banana, neither were suitable for consumption. The coffee and tea facilities were passable. The room was old and in desperate need of a refurbished. The only waving grave was the bathroom which had recently been refurbished and was still of decent quality. The staff throughout the visit were polite and friendly but very slow to respond to and action negative feedback. I will not be staying at this hotel again which is a great shame as it is in and ideal location to visit all the historical naval history sites
Stayed 3 nights in Jun 2025

6/10 Okay

Tak Wai David

Liked: Staff & service, room comfort

The hotel is near the landmarks.

This is a classic pub hotel. The location is quite near the pier and the train station and is just 5 minutes walk to the dockyard museum. The hotel room is spacious and equipped with an air conditioner. But the electric kettle is dirty having some residue at the bottom and I dare not to use it. For the breakfast, you could order only once for the main course while for the cereal, pastry, toast and coffee you could get as much as you like. I did not go to the pub as flies were the main residence of the pub.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Nicky

Travelled with partner
Liked: Amenities
Traditional hotel with period features, attractive dining room. We stayed in Victory suite,which was a little in need of refurb/revamp but otherwise spacious. It had a very large bed but the mattress sloped towards both edges,making for an uncomfortable night's sleep. Staff were mostly friendly & helpful. Food in restaurant variable,one really good seabass dish one fish (ok) but with burnt chips. Windows & mirrors in need of some cleaning,especially uvpc frames in our bedroom. No hairdrier..we also reported shower head & screen problems ( water flooding) & need for lighting over bathroom sink. All in all disappointed for price we paid for 'best' room.
Stayed 1 night in Jun 2025

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky charm

A lovely old hotel with quirky charm. Rooms were spacious although cleaning during my stay wasnt perfect. The elevator was out of service for 24 hrs which may have been problematic for less able guests. Staff was great and breakfast adequate (I found the coffee weak, but Im fussy) Overall great value for the $.
Stayed 3 nights in May 2025

10/10 Excellent

UMESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Lovely service at all times. Gave us suggestions of things to do. We had to leave early so they offered a breakfast to go. It was great. Dinner at the hotel was our best meal of the trip. Exceptional!
Stayed 1 night in May 2025

6/10 Okay

LORILEE

Travelled with partner
The hotel is a little run down. The security locks have been retro fitted and a set int a metal L shaped plate with very sharp corners. Whilst trying to shut the door quietly he caught his arm on the sharp corner and gashed it in 2 places. The girl at reception cleaned and bandaged it and said she would speak to maintenance about it. Nothing was ever done to file down the sharp corners.
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned B&B

Keppel's Head is a fantastically positioned B&B with direct access to public transit, the harbor & shops, and the Royal Naval Yard museums. Breakfast was included with our stay and was generous & serviceable, and the staff was very helpful on several occasions, even at 0300 when we needed to be let out of the car park to get to our flight.
Stayed 5 nights in May 2025

8/10 Good

Sarah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy Location and Friendly Service.

Pleasant stay. Issues at check in due to Hotels.com passing incorrect details to the hotel, so took longer to check in. Room was pleasant and clean. Bed was comfortable shower was ok but seals seemed to have gone round hose and nozzle so caused a very high pitched noise. Breakfast was lovely and the restaurant staff were really nice. Carpark is a bonus. Really close to shopping and tourist sites. Will definitely choose this hotel again.
Stayed 1 night in May 2025

10/10 Excellent

Catherine Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The location is excellent ldeal if you wish to use the buses trains and ferrys.
Stayed 4 nights in May 2025