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The Heartwood

3.5 star property

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Photo gallery for The Heartwood

Breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, down duvets, in-room safe, laptop workspace
Premium bedding, down duvets, in-room safe, laptop workspace
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
165 College Avenue, Poughkeepsie, NY, 12604
  • Place, Vassar College
    ‪1 min walk‬
  • Place, Vassar Golf Course
    ‪13 min walk‬
  • Place, King Street Dog Park
    ‪19 min walk‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood) | Premium bedding, down duvets, in-room safe, laptop workspace

Suite, Accessible (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Heartwood)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible (Heartwood)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Heartwood)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen Beds (Heartwood)

10.0 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Heartwood)

Suite (Heartwood) | Premium bedding, down duvets, in-room safe, laptop workspace

Suite (Heartwood)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood) | Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Heartwood)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood) | Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed (Heartwood)

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

The Heartwood

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Change of towels is available on request
The Heartwood offers 50 air-conditioned accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries and hairdryers. This Poughkeepsie hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at The Heartwood, you're just a quick walk from Vassar College. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Salt Line Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Vassar College and 9 minutes by car from Culinary Institute of America
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The Heartwood also features a fitness centre, coffee/tea in common area, and concierge services. Free self parking is available.

This 3.5-star Poughkeepsie hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
The Salt Line Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 12 to 100 for adults and USD 12 to 100 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Salt Line Restaurant

Things to do

  • Gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 84.09 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 100.00 for adults and USD 12.00 to 100.00 for children
  • Pet fee: USD 84.09 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Heartwood Hotel
The Heartwood Poughkeepsie
The Heartwood Hotel Poughkeepsie

The Heartwood Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 236 out of 258 reviews
Rating 8 - Good. 15 out of 258 reviews
Rating 6 - Okay. 3 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful and the food was outstanding. This in an outstanding place to stay and I give it the highest recommendation.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is a lovely earth conscious place to lay your head. The rooms are very comfortable. The bath towels are thicker than mine at home! Very quiet and peaceful.
Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everyone was super-friendly and very helpful for me and my dog Pixal!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Top to bottom a great hotel. Staff, facility, cleanliness. All great.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel no longer offers the continental breakfast that our booking included, so we were given vouchers for $10 each, but that did not cover the cost of any breakfast on the menu.
Stayed 1 night in Nov 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Joiline

Stayed 1 night in Nov 2025

2/10 Terrible

Ron and lihi

Disliked: Cleanliness, amenities
Room was never cleaned Basic service not provided Had to pick up towels and throw out out own garbage
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Pam

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Great location. Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
The room was very clean, the robes and espresso machine are a nice extra. The complimentary continental breakfast is nothing special. Actually, has little to offer. The Salt line restaurant has a limited menu as well. The employees we dealt with at arrival and check out were exceptional. Very friendly, helpful, and yet professional.
Stayed 2 nights in Nov 2025

2/10 Terrible

Seth

Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was top of the line!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. The restaurant and bar were wonderful. Great service and friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine, Highland

Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room , good bar
Stayed 2 nights in Oct 2025

10/10 Excellent

John S

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
A lovely hotel with friendly staff. Love that they have refillable water bottles with still and fizzy
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025