Konto erstellen
Kostenloses Konto erstellen
Anmelden
4. Feb. 2020 von Hotel Vitkov Team
Dear guest, Thank you for kind words about our staff. We are glad you found your overall stay in our hotel enjoyable. Best regards, Hotel Vitkov Team
20. Feb. 2018 von Lenka Sindelarova
Thank you very much for your feedback! We appreciate you being our guest and look foeard to seeing you in Prague again soon. Best regards from the whole Vitkov team
28. Nov. 2017 von Lenka Sindelarova
Dear Natalia, Thank you for sharing kind words about your recent stay. We apprecciate it. Best regards, Lenka Šindelářová, MBA FO Manager
12. Okt. 2017 von FO Manager, Lenka Šindelářová,MBA
Dear Mr. Granqvist, Thank you for choosing our hotel again. We appreciate feedback of your recent stay and bringing certain issues to our attention, which gives us room to improve. The type of reservation you booked was a single room. Previous owner always provided you a free upgrade to a double room.The room you wished for is now a triple room. Unfortunately, we are unable to provide you with a different room type then the one you booked when the hotel is fully booked. As our loyal guest, you were offered a free upgrade (in the middle of your stay). The breakfast is no longer included in the price. This fact is stated on all websites and Travel agencies. It costs 214 Czk but the quality od food served has improved so much, it cannot be compared with the previous free breakfasts. There are two lifts in the hotel: 1)guest lift (next to the reception) which works perfectly, 2)service lift (has a big sign on the door in many languages– “SERVICE LIFT ONLY”) it shall be used by hotel staff only. There is a 3rd floor button broken, which is ordered and will be fixed in a few days. We are very sorry about hot water problem for 1,5 hr due to boiler technical issue. Our technician arrived immediately and fixed it. Please accept our apologies for the guest PC, all has been fixed. Thank you for pointing out the closet not having sufficient number of shelfs. We will inform our CEO, in case of future renovations, this would be useful. Since your check-in, the General Manager and the FO Manager have tried to do their best to address your complaints the best they could. Ex.: GM found and brought you an additional table and an armchair as you wished immediately. Your future reservation is non-refundable, therefore cannot be cancelled free of charge. We look forward to welcoming you in February again. Best regards from Prague, FO Manager, Lenka Šindelářová,MBA
25. Okt. 2017 von Lenka Šindelářová
Dear Emilia, We are sorry you were not completely satisfied with your stay in our hotel. Thank you for pointing out certain issues to our attention. It gives us room to improve. Best regards, Lenka Šindelářová FO Manager
25. Okt. 2017 von Lenka Šindelářová, FO Manager
Dear Satu, Thank you for sharing your feedback about your recent stay. We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you here again in the future. Best regards, Lenka Šindelářová FO Manager
Verfügbar in allen Zimmern: Kostenloses WLAN
Verfügbar in einigen öffentlichen Bereichen: Kostenloses WLAN
Parkplätze ohne Service (gegen Gebühr) , Parkplätze (begrenzte Anzahl)
Hotel Vitkov besitzt ein Restaurant.
Hinweise zum Check-in:
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen.
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen.
Abhängig von den Richtlinien der Unterkunft fallen für zusätzliche Gäste möglicherweise Gebühren an.
Beim Check-in sind eine Kreditkarte für unvorhergesehene Aufwendungen und ggf. ein amtlicher Lichtbildausweis vorzulegen.
Sonderwünsche unterliegen der Verfügbarkeit zum Zeitpunkt des Check-ins. Sie können nicht garantiert werden und verursachen möglicherweise zusätzliche Kosten.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken. Diese Unterkunft akzeptiert Visa, Mastercard, American Express, Diners Club, JCB International und Eurocard. Bargeld wird nicht akzeptiert.
