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Merchant's Crown Suites and Spa

3.5 star property

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Photo gallery for Merchant's Crown Suites and Spa

Indoor spa tub
Breakfast, lunch, dinner and brunch served
Front of property
2 storey King Suite with view | Premium bedding, minibar, in-room safe, individually decorated
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Václavské Námestí 1, Prague, 11000
  • Place, Wenceslas Square
    ‪1 min walk‬
  • Place, Old Town Square
    ‪5 min walk‬
  • Place, Prague Astronomical Clock
    ‪6 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪22 min drive‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Suite with Balcony

King Suite with Balcony | Premium bedding, minibar, in-room safe, individually decorated

King Suite with Balcony

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 storey King Suite with view

2 storey King Suite with view | Premium bedding, minibar, in-room safe, individually decorated

2 storey King Suite with view

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Merchant's Crown Suites and Spa

Along with a restaurant, this hotel has spa services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, free newspapers and tour/ticket assistance.
Merchant's Crown Suites and Spa offers 21 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops and microwaves. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Merchant's Crown Suites and Spa, you're connected to a shopping centre and just a quick walk from Old Town Square. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy sushi while dining at Maru
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Steps from Wenceslas Square and 6 minutes on foot from Old Town Square
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Merchant's Crown Suites and Spa.

Smoking is allowed in designated areas at this 3.5-star Prague hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:30 AM.
Maru – This restaurant specialises in sushi and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • Maru

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located in Koruna Passage, it can be entered from Wenceslas Square or from street Na Prikope.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 28 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Merchant's Crown Suites and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchant's Crown Hotel Prague
Merchant's Crown Suites Hotel Prague
Merchant's Crown Suites Hotel
Merchant's Crown Suites Prague
Merchant's Crown Suites
Merchant's Crown Hotel
Merchant's Crown Suites Prague
Merchant's Crown Suites and Spa Hotel
Merchant's Crown Suites and Spa Prague
Merchant's Crown Suites and Spa Hotel Prague

Merchant's Crown Suites and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 180 reviews
Rating 8 - Good. 45 out of 180 reviews
Rating 6 - Okay. 10 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 7 out of 180 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ana María

Disliked: Cleanliness, staff & service

Save your money. Go away

Save your money. Worst service ever. Is no a 5 stars hotel.
Verified

10/10 Excellent

Marzia

Liked: Cleanliness, amenities, property conditions & facilities
Comodo, pulito. Un po’ scomodo il fatto che la Reception sia dislocata rispetto alle camere, ma comunque vicina.
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement fermé sans préavis. Aucune solution sur place de prévue. À retirer de la liste
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisti, tilava hotelli. Sängyt hyvät, aamupalalla löytyi kaikille jotain. Ystävällinen henkilökunta. Sijainti loistava, metro lähellä. Opasteet hotellille saisi olla vähän paremmat. Ja huoneessa oli aika lämmintä, vaikka on ilmastointi.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Svårt om man kommer med bil, annars väldigt bra. Utmärkt frukost. Väldigt bra läge.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great rooms and excellent service. East check in and check out
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We staied at the 2 storey lofr with 2 king for 4 adults in June 2019 . I can say it was an awsome experience from checkin process to cleanness . Located in city center of Prague best location and we easily parked our car underground with elevator . I highly recommend
Stayed 1 night in Jun 2019
Verified

8/10 Good

Yolanda

Liked: Cleanliness, amenities
Buena ubicacion, habitacion grande, bien equipada con cocina completa. La unica pega es el sofa cama, tiene un colchon de muelles malisimo, me extraña que con el espacio que hay no hayan puesto una cama en condiciones, al ser una suite para 4 personas ya se entiende que se va usar ese "sofa cama" y realmente es muy incomodo. Por lo das, si cambiasen el sofa-cama, una opcion recomendable.
Stayed 4 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
THIS IS NOT A HOTEL WITH 5 STARS. THE STAFF IS NOT PROFESSIONAL. THE SPA IS NOT LIKE THE PICTURES. ALL WAS A MESS!!!!
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück nicht besonders und sehr rigoros zeitlich
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La hall è piccola colazione si fa attraversando un portico nel palazzo difronte. La camera sembra un appartamento con cucina annessa. Ma ho prenotato una camera di un hotel o un appartamento di un b&b?
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

My daughter and I enjoyed 3 days at this hotel in the center of PRG. Normal people will like the Merchant's Crown.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Top hotel bien emplacement superb endroit et calme et bon ptit dejeuner
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at prime location

I loved the way my room was equipped: toto heated toilet seat, great air conditioning, kitchenette, big bottle of water and many more. Everything is very high quality. International team at reception will help anyone. Location is perfect, however, there is no way taxi can come directly to hotel. You will have to walk about 100m. Fine with me, but could be raining or if you have a lot of heavy luggage. Breakfast has no great variety, but everything is high quality. If you stay for a week or so - could be boring, but ideal for 2-3 nights
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room but long check-in and checkout

Excellent hotel, nice location and nice room. However at the reception for checking and also again for check out, the receptionists did not see that room was already paid with hotels.com . I had to call hotels.com at 5am before taking my flight...even if I show the email with the payment done. I waste a long time wait
Stayed 1 night in May 2019
Verified

4/10 Poor

Bernd

Disliked: Staff & service, property conditions & facilities

Absolut nicht emfehlungswert!

Ein 4 Sterne Hotel? Keinesfalls, höchstens 3 Sterne! Das Hotel, das per Pkw nicht erreichbar ist, stellt 2 völlig überteuerte Plätze in einer entlegenen Parkgarage zur Verfügung. Sind diese bereits belegt, muss man zusehen wie man sein Auto im Centrum parken kann, ein fast unmögliches Unterfangen. Fremdsprachenkenntnisse des Personals sind nicht oder kaum vorhanden. Kein Wunder, ist doch die Rezeption besetzt mit - so scheint es - Schülerinnen und Studentinnen
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and room, god location, super breakfast, sweet staff.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good but a bit noisy given heavy traffic. Entrance of hotel is very obscure, reception on 1st floor but hotel on another building means have to carry luggage twice! Rooms are newly renovated so very nice. Also like the free beverages and snacks
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la moquette dans la chambre à raviver. grand lit confortable
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
L'emplacement de l'hotel est idéal. Rien à dire sur la propreté qui etait impeccable. Le canapé lit est totalement incofortable et le service navette hotel aéroport inexistant... le personnel a oublié d'effectuer notre réservation
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Kazu

Liked: Staff & service, amenities, property conditions & facilities
立地も良く施設もユニークで最低2泊以上するならとても良い備品が充実していた。自炊するなら何の不便もない。食器までパーフェクトなものがあった。スタッフも丁寧に接してくれた。ただ一つだけ残念なのがあまりにも長い髪の毛が２本スチームに張り付いていたのでそこだけが気になった。しかし次回プラハに行く機会があればまた利用したいと思う。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location Prague

Great central location. The staff are very helpful. Breakfast is very good with something to suit everyone - a wide range of good quality hot and cold dishes available. Room was comfortable and well stocked.
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Linda

Disliked: Property conditions & facilities, room comfort

Very strange hotel with rude staff.

Very hard to find the hotel. It is inside some kind of building with stores. The reception was in another building from our room so we had to walk long to find our room. Breakfast very good! Much to choose from. But overall very bad experience and I would not stay here again for the money we paid.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, quiet rooms, good central location.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nära till centrum, gamla stan. Ljudisolerade rum. Bra sängar, trevlig och hjälpsam personal.
Stayed 5 nights in Feb 2019