We stayed in one of the adorable tiny cabins, and we must not have read carefully because we were surprised to find that there was no bathroom inside our little cabin. It was not a huge deal, though. We just used the facilities that were across the parking lot. They were fairly clean and overall felt pretty safe. The room was very hot initially, but the window air conditioner cooled it down pretty quickly. Really the only issues we had during the night werw the very intermittent Wi-Fi and the absolute lack of any cell service. This place is definitely off the beaten track, and it was actually nice to unplug for a night. One other possibly significant issue: the TV's reception was terrible, so accessing Netflix was difficult.The next day, we had a blast in the pools and on the water slide. The staff was super helpful, and we really appreciated the $15 food credit. Don't miss the soft serve ice cream đ Overall, it was not a bad experience, especially for the price. We would do it again!
Check in was quick, responses to needs we're efficient, enough towels for the pools and shower.
The lifeguards were not friendly at all but we still had a blast at the hot springs and water slides.
I would go back.... we loved that the rooms are large and clean. I could not get my grandchildren out of the walk in shower with the rain shower head. Nice large pillows, which most hotels do not have along with a comfortable bed. We loved the atmosphere and hours of the pool and hot springs.
Les points faibles : Personnel et service et confort de la chambre
Likely not twice
The young man who did my check in was less than polite. I had requested a ground floor room but was on the upper level instead. He did not offer to see if there was something available on the ground floor. The hotel does not have an elevator and I have breathing issues. I had to navigate 20 outdoor steps to reach the second floor and my room. As for the room, it was neat and clean. The floors were clean, the beds nicely made. The fridge and microwave both worked fine. The shower was quite large and worked very well. There is a sign in the bathroom about hot water stating it takes time to heat the shower water so it has to be turned on to let run for at least 10 minutes. The warning was nice so I didn't step into a cold shower.
The beds were another story. Both beds were much too soft! I like a very firm mattress, rather than one I can sink into.
This place is a hidden gem! Because it is not a very large resort the hot springs were never too crowded. The hotel accommodations were simple but very well maintained. The overall size and quality makes this a place everyone needs to visit when they come to Idaho.
You can tell this is a family run business and family friendly. The few issues we had (tv, more towels) were met with enthusiasm for / and quick response.
New ownership is doing a fantastic job. Really turned the vibe and overall experience around at this place and I literally cannot wait to come back again.