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Quality Hotel and Conference Center Bluefield

2.5 star property

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Photo gallery for Quality Hotel and Conference Center Bluefield

American cuisine
Seasonal outdoor pool
Lobby
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Fitness facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Place, Mercer Mall
    ‪7 min drive‬
  • Place, Bluefield College
    ‪7 min drive‬
  • Place, Bluefield State College
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Hotel and Conference Center Bluefield

Pet-friendly hotel connected to the convention centre in Bluefield with free breakfast
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
Quality Hotel and Conference Center Bluefield offers 118 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quality Hotel and Conference Center Bluefield, you'll be connected to the convention centre and within walking distance of Montvale Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Center Cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute drive from Montvale Park and a few minutes from Walnut Grove Cemetery
  • Pets welcome for a fee (restrictions apply)
Quality Hotel and Conference Center Bluefield offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3948 square feet (355 square metres) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Hotel and Conference Center Bluefield. Free self parking is available.

Smoking is allowed in designated areas at this Bluefield hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.
Center Cafe – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,948 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Bluefield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 151 out of 643 reviews
Rating 8 - Good. 179 out of 643 reviews
Rating 6 - Okay. 150 out of 643 reviews
Rating 4 - Poor. 107 out of 643 reviews
Rating 2 - Terrible. 56 out of 643 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jun 2025

2/10 Terrible

Anastasia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The 2 rooms were filthy with stained dirty carpet and furniture. The only cleaned thing were the beds cause we checked them real good. The 2 rooms i booked smell was musty and mildew could have been mold. Too bad i didnt have the money to go to another hotel or i would have
Stayed 1 night in Jun 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Check in was easy but room was musty and smelled like smoke and there was mildew on the shower and shower curtain and hair on the wall of the shower! The room was so humid that the bedding felt damp and so did the carpet. Called the desk and asked for an extra set of towels but never received. Restaurant was ok and convenient but the continental breakfast was substandard.
Stayed 1 night in Jun 2025

8/10 Good

Kenyatta

Liked: Cleanliness, staff & service, room comfort
The first room the a/c wasn’t working. I ran into the manager in the hallway and she was so helpful. Moved me to another room that was not only Updated but smelled better and the A/c worked amazing. Wish I would have gotten her name she really is great at her job. 😁
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty microwave, dirty sock in bed means bed wasnt changed after last checkout, dirty/moldy&musty smelling shower curtain all shows lack of attention to housekeeping. Freezer totally froze up with ice. Spoke with front desk about some of the issues and all she gave was lackluster excuses no apologies for any inconveniences at all. Beds were changed and shower curtain was replaced which did take care of the musty smell in the bathroom. Pool didnt work which was very disappointing as it is summer time and no where did it state the pool would not be avaliable until i asked upon check in. Nonsmoking is ment for cigarettes only because the halls smelled of pot each night. Pictures attached of dirty/moldy shower curtain & build up gunk in the microwave. If the area wasnt where i needed to be i would have just moved to another hotel. Never again will i make the mistake and stay at this property. Also beware no elevators !!!!
Stayed 2 nights in Jun 2025

8/10 Good

jean

Travelled with family
Liked: Staff & service
Staff was awesome - restaurant was nice, staff was friendly Hotel was ok needs some updating Bed was great mattress was very comfortable Would stay again Pool area was nice but pool need some help!
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Jessica the GM was absolutely amazing, we arrived early before check in after traveling all day and she waived the early check in fee and had a room ready for us!
Stayed 2 nights in Jun 2025

8/10 Good

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an average stay for a quick night. Quiet and safe area. Rooms were average. Check in was great. Staff was very friendly.
Stayed 1 night in May 2025

2/10 Terrible

Franklin

Business traveller
Looked like MS -13 was having a convention in the parking lot around back. One guy was cussing out his Cooler that was sitting on a table outside. No one was around, he was literally talking to his beer cooler and hitting it. Random Mexicans were watching peoples cars in the parking lot, a lot of Wrecked looking vehicles, in the back parking lot near the Door I had to use to access the building to get to my room. For $106 a night, I feel like I got ripped off! I hope that the Breakfast is decent, in the morning, but I’m not expecting much, from what I e already seen and heard so far! My Door lock is Broken, and not secure! It’s literally broken off the door inside the room like there was forced entry at one time before! I feel like I can’t even sleep in the beds because of the funk already in the room. Supposedly this is a Non Smoking room, yet the Comforter has a cigarette burn 🔥 in the cover!!! The only thing going for this hotel, is the Lady at the front desk was sweet as she could be!!! Bless her heart! Ironicly the name of this hotel is “QUALITY Inn” 😳
Cigarette Burn 🔥 on Blankets, yet they claim it’s a Non Smoking room!!!
More carpet stains
Multiple stained carpets all over and beside the beds from who knows what!!!
Dirty door
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Liked: Property conditions & facilities, room comfort
The bathroom sink was so dirty. Around the bed needed to be vacuumed. There was trash behind the nightstand table.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never recommend this place. It was extremely unclean, old, dirty, stained, smelled awful, mold in bathroom, toilet was not clean, chairs in room stained, ceiling in bathroom falling down, bed looked already slept in. Was the absolute worst hotel I've ever stayed at in my life.
Stayed 1 night in Jun 2025

4/10 Poor

Diane

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very helplful, eager to please and friendly, We did not like the condition of the building. It needed a cash infusion. Carpets were old, some with holes. Some bedspreads had cigarette burn holes. The door key to room 158 did not work, even for staff. Room 134 needed a battery in the smoke detector. Room 125's toilet did not flush properly and needed a shower curtain in the bathroom. We probably would travel further if we needed to stay in the area in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything including staff was outstandin
Stayed 2 nights in Jun 2025

2/10 Terrible

Eleazer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are disgustingly dirty. The bed covers have stains in them. The commode is shaking and unstable. The hallway carpet is nasty. Traumatizing.
Stayed 3 nights in May 2025

4/10 Poor

Georgiy

Business traveller
Liked: Staff & service, property conditions & facilities
The only a huge problem for this properly is NO BREAKFAST AT ALL. JUST COFFEE, WAFFLES AND YOGURT. Should be a hot regular breakfast included for sure. It's a,huge breakfast zone without actual breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone tried to break into our room. The whole door shook as their body weight was pushed into the door. I pressed my body weight against it or I felt it may have given way. I notified the front desk of the problem but no one ever came to check on us. I did see the police in the hall. I was up all night wondering the outcome and felt unsafe. A phone call with an update would have been nice.
Stayed 1 night in May 2025

10/10 Excellent

tabatha

Stayed 3 nights in May 2025

2/10 Terrible

Jody

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were filthy, room was absolutely nasty! Holes in arms of chairs, bedding stained with yellow spots, musty odor in room, no hot water, carpet in room soiled and smelly hvac unit nasty and broken vents. I watched the desk clerk rent a room to a very young couple for cash with no ID. They ended up across the hall from my room, they argued for the whole hour I was there. In the room, in the hallway and outside using the F bomb at the top of their lungs. Staff offers nothing except to deal with it because they had nowhere to move me. How bad was it you ask? I lost $155 because I booked through a third party "Expedia" but, still refused to stay. I went elsewhere. This place is a hide out for the drug addicts of the town. STAY AWAY! I will post this as many places as I can post to!
Stayed 1 night in May 2025

8/10 Good

Larry, West Roxbury

Stayed 1 night in May 2025

4/10 Poor

Michelle, Charleston

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was the worst hotel I have ever stayed in. The hallways were dark and dreary. My room smelled stale, the furniture looked like a cat had been in there because it was thread worn. No hot water in the sink. The only hot water was in the shower. I brought my swim suit to go in the pool. The pool look like it hadn’t been cleaned in weeks. The bed was the only redeeming quality it was just right. I’ve been in QualIt’s Inns before but this was no quality. I won’t be going back there.
Stayed 1 night in May 2025

4/10 Poor

Steve Weldin

Travelled with family
Liked: Staff & service

2 outta 4 aint bad in baseball

This was our 4th stay here. It is the most convenient location. So far we are 2 for 4. This time there was a couple dead stink bugs on the floor, which we cleaned up no problem. But then the toilet needed attention on every flush and for the 2nd day we had no hot water. I let the front desk know.
Stayed 2 nights in May 2025

10/10 Excellent

Aurora

Stayed 1 night in May 2025

4/10 Poor

phil

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was out the whole time I was there without any compensation
Stayed 2 nights in Apr 2025