Hotel with bars, steps from Rhode Island Convention Center
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and ATM/banking services.
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Neptune, an Ash Hotel. During your stay, you're just a quick walk from Rhode Island Convention Center. Free WiFi in public areas, 2 bars and a coffee shop/cafe are available.
Free WiFi
Enjoy a meal at the coffee shop or drinks at the cocktail bar
Breakfast served daily for a fee
Amenities include multilingual staff, a lift and an ATM
Guests have great things to say about the clean guestrooms and the location
Steps from Rhode Island Convention Center and Amica Mutual Pavilion
Dogs welcome free of charge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.
This 3.5-star Providence hotel is smoke free.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to noon.
The Dean Bar – On-site cocktail bar.
The Boombox – On-site karaoke bar. Open selected days.
Bolt Coffee – On-site coffee shop. Open daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (USD 38.75 per night)
Limited on-site parking
Food and drink
Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
2 bars/lounges
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Bolt Coffee
The Boombox
The Dean Bar
Things to do
Bicycle storage
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
ATM
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Minibar
More
Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs are allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately USD 6 to 20 per person
Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence
Reviews
Neptune, an Ash Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Providence Cool - especially when it's fully up an
This was a late booking (a week before) and wanted to be central. It was in the middle of a rebrand so was a little tricky to find as outside it says The Dean. Parking was in an adjacent city lot ($40 with hotel). Hotel is small with a cool vibe. The check in guy was helpful and helped us navigate the old fashioned lift. There is a lobby area with a coffee shop but this was only open for a couple of hours in the morning and just serves coffee. The bar was being refurbished and looked very cool. The place has a history and you definitely get a vibe! The room was a very pleasant surprise - modern, clean design with thought to the style. Great bathroom and shower. All in all an interesting discovery if you want to be downtown.
Fun building furnishings. Newly renovated bath, etc. The Desk staff were gracious and helpful.
Our room was very dark, the windows look to a brick wall and the indoor lighting was minimal. Had a small TV at far end of a 20ft room. We werent there to watch TV but still. No fridge in the room . I have VIP status = allotted a free drink yet they declined to tell us the bar was closed for renovation. We did get a nice coffee @ coffee bar there in the a.m.Central location, so overall a nice place, Just ask for a room facing the street, and bring a cooler if u need for drinks or snacks
Verified traveller
Stayed 1 night in Aug 2025
4/10 Poor
James
12 Aug 2025
Liked: Staff & service
Disliked: Property conditions & facilities
James
Stayed 2 nights in Jul 2025
8/10 Good
Ana, Davie
Travelled with family
12 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very small. No phone in the rooms and the coffee shop inside the hotel had a very limited menu.
Ana
Stayed 2 nights in Jul 2025
6/10 Okay
Joanne
Travelled with partner
11 Aug 2025
Liked: Cleanliness
Small room, difficult elevator to open, few amenities, no mini bar, food or in room coffee, no cafe, parking is expensive, tiny bathroom & shower. Room decor was fine, bed comfy, bar was nice. The karoke place downstairs was loud and awful. Would not stay here again.
Cute hotel and SMALL but well designed rooms. For some reason the cute coffee bar was never open during our three night stay! Definitely not a room you would “hang out in” as the only seating was the bed and one small desk chair.
Started out annoying as my room wasn’t ready on time on a Monday afternoon. The front desk said they’d text me when the room was ready. 45 minutes later I checked back and they said the room was ready but the previous agent left for the day. Okay cool thanks for that. I had problems with the parking and got a ticket though the machines weren’t working. Front desk kid couldn’t care less. It’s small and gives more of a hostel vibe than a hotel. And why is the bed basically on the floor. Wouldn’t come back.
It was a unique place to stay and Haley at the front desk was amazing. So friendly and upbeat and went out of her way to help me with my luggage to room and made me feel very special and she cared .
The stay was very nice. The staff was friendly. It's in a nice area of town. My only complaint is that the name of the hotel in not on the front of the hotel making it difficult to find.
The property is very cute and we enjoyed our stay. The area is great and there is plenty to walk to. The rooms do not have a coffee maker or refrigerator. There is ice available, but you have to call down to request it.
There is a coffee counter in the lobby area to buy coffee, but it’s only open Thu-Sun, so we had no coffee available since we weren’t there those mornings.
The bathroom is very small with little counter space, but it worked out okay for us. The shower is also very small and made it awkward to shower. The bed was fairly comfortable, but the couch is stiff.
We enjoyed both bars (there is a ‘speakeasy’ and a karaoke bar called Boombox). We wish they were open more nights. Bartenders at both bars were terrific. Friendly and full of recommendations.
The hotel staff was all wonderful, helpful, and kind.
It's an elective place, quirky, and why we selected it. I wish it had a few more amenities like readily available coffee and food bites. Other than that I enjoyed it and would recommend if you want to experience something other than the common hotel offerings
Daniel
Stayed 3 nights in Jul 2025
6/10 Okay
Charlotte
Travelled with partner
27 Jul 2025
Liked: Cleanliness, staff & service
Very nice hotel room in a great location - plenty of restaurants, bars and cafes nearby - the hotel staff we encountered were very nice and welcoming. Unfortunately we couldn't find a water cooler and the hotel cafe hours were not clear. The hotel has a single very small old fashioned lift (only fits 2 adults + luggage) that at times made some questionable noises and it took us 3 tries to get from Level 3 of 4 when checking out (stairs not an option with our luggage). The Boom Box Kareoke bar was fun, but would have been very noisy on lower levels at that end of the hotel! The walls were pretty thin and we were woken up at early hours by some inconsiderate, noisy guests returning to their rooms - bring your earplugs! The hotel car park is convenient but costs USD 40 a night.