See all properties

Holiday Inn Express Puebla by IHG

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Gym
Property amenity
Banquet hall
Indoor pool
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Fuente de los Frailes
    ‪10 min walk‬
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(134 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
NH Puebla Centro Histórico
Puebla Historic Center
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,582 reviews
The price is CHF 55
includes taxes & fees
31 May - 1 Jun
NH Puebla Centro Histórico

About this property

Holiday Inn Express Puebla by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Puebla by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Fuente de los Frailes. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Parque del Paseo de Los Gigantes and 5 minutes from Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla

Holiday Inn Express Puebla

Holiday Inn Express Puebla Hotel Puebla

Holiday Inn Puebla

Puebla Holiday Inn

Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1425 out of 1866 reviews
Rating 8 - Good. 320 out of 1866 reviews
Rating 6 - Okay. 76 out of 1866 reviews
Rating 4 - Poor. 15 out of 1866 reviews
Rating 2 - Terrible. 30 out of 1866 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel! Clean room. And we got an upgrade
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A really great place to stay, with courteous and attentive staff. The location is excellent—close to historical sites like Centro Histórico and Cholula. The included full breakfast is a big plus, as not many places offer that. Highly recommended, the room was spacious and comfortable and was kept clean every day by the great housekeeper!
Stayed 4 nights in Feb 2026

10/10 Excellent

Hector, Coyoacan

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Jan 2026

10/10 Excellent

Noe

Stayed 6 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

6/10 Okay

Eduardo

Travelled with family
Liked: Amenities
Bathroom was old and water was coming out from shower, we also found cockroaches in the room.
Stayed 8 nights in Jan 2026

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel bien en general, aunque nos tocó un cuarto que tenía olor a humedad (5o piso hasta el rincón) y bastante frío. Los empleados muy amables, solicitamos una cobija por lo mismo, la seguimos esperando. El desayuno y estacionamiento bien en general, sin ninguna queja.
Stayed 1 night in Jan 2026

10/10 Excellent

FRANCISCO JOSE

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best! It was close to walmart and the bus terminal, that was a big plus for us. And just a smalll commute to the centro of Puebla (taxi ride $82 mexican pesos Uber ride) And i can't forget to mention that we got upgraded at no charge. Excellent customer service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
The room is a good size and clean. The fitness center is well equipped. Breakfast is excellent with regional cuisine and many options. Staff is courteous and helpful. There is plenty of parking in a private lot across the street. It was a better experience than I expected.
Stayed 4 nights in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
No upgrade until I went to my first room and it smelled like a sewer sorry to be honest with you and I went downstairs and had to fight for a different room and finally, I did get a better room, but I was never offering an upgrade. I did ask for an upgrade and was denied no other discounts offered.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and staff were helpful.
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, location, value
Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
No heater in the hole floor, let alone my room
Stayed 2 nights in Jan 2026

10/10 Excellent

Shayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

8/10 Good

Felix

Stayed 1 night in Dec 2025

10/10 Excellent

Yadira

Stayed 2 nights in Dec 2025

6/10 Okay

Rogelio

Travelled with partner
Liked: Cleanliness
Long waiting line for check in
Stayed 4 nights in Dec 2025

8/10 Good

Juan Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff attended very courteous, clean room, breakfast could be more variety
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Dec 2025

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, amenities
The room is good and the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Kebir

Stayed 2 nights in Nov 2025