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Hotel del Capitán de Puebla

2.5 star property

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Photo gallery for Hotel del Capitán de Puebla

Terrace/patio
Interior
Comfort Suite | 1 bedroom, in-room safe, individually decorated, individually furnished
Lobby sitting area
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Av.14 Oriente No. 218, Colonia Centro, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Comfort Room, Patio

Comfort Room, Patio | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Room, Patio

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Double Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom

Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom | 1 bedroom, in-room safe, individually decorated, individually furnished

Business Loft, 1 Queen Bed with Sofa bed, Private Bathroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel del Capitán de Puebla

Colonial hotel in Puebla with free parking
Concierge services, a 24-hour front desk and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and a picnic area.
Hotel del Capitán de Puebla offers 14 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. 42-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

During your stay at Hotel del Capitán de Puebla, you're just a quick walk from Candy Street. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 10 minutes by foot from Zócalo de Puebla and a 5-minute drive from Puebla Cathedral
As a guest of Hotel del Capitán de Puebla, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Hotel del Capitán de Puebla also features a picnic area, concierge services, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puebla hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Built in 1896
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel del Capitán de Puebla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Capitán Puebla
Capitán Puebla
Del Capitan De Puebla Puebla
Hotel del Capitán de Puebla Hotel
Hotel del Capitán de Puebla Puebla
Hotel del Capitán de Puebla Hotel Puebla

Reviews

Hotel del Capitán de Puebla Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 70 reviews
Rating 8 - Good. 27 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

Reviews

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The hotel is spotlessly clean and well maintained. It is in an old Spanish Colonial layout, so lots of staircases and interior balconies and odd rooms. Really fun. The roof deck has a marvellous view and is huge. Overall, it is not opulent, but it is a great value. The only downside is totally not the hotel's fault. A new business just opened across the street with fairly loud music. Loud noises are a latin american staple, so experienced travellers who can cope will really enjoy the hotel. Guests expecting a quiet place in the woods will be disappointed. I am hoping that, by the time you read this, the noisy business will have closed or been forced to tone down. Then del Capitan will once again be a truly great value.
Stayed 3 nights in Oct 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. A little bit of a walk from the zocalo.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Clean bathroom,I was duty ,no lights in the allways
Stayed 1 night in Jan 2019

8/10 Good

Martin, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, few blocks away from the zocalo but still walking distance. Area is noisy but that comes with staying downtown. Good: Room (#2) was large, very nice property and attentive staff To improve: bed and pillows need to be upgraded
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice colonial building with super nice staff.

Would go back again. But I would ask for a room not facing the karaoke bar, that plays until 2 am. Staff was super nice and attentive.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great location

The hotel is really pleasant - and the best thing about it is the location. It's a 5-10 minute walk (all through an interesting and safe area) to the Zócalo, cathedral, etc.etc.Lots of food choices (from cheap but good street food to very nice restaurants) as wellas shopping and markets nearby.
Stayed 3 nights in Jan 2018

8/10 Good

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel was great we were there as couples had 2 rooms, quiet comfortable rooms, We ended up booking a second night. Staff were exceptional and very accomadting.

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when in Puebla.

Booked via Hotels.com, very comfortable place , beds etc. Staff are all very friendly and helpful with recommendations on where to go and directions. Off site secure parking but very close. We liked it so much we ended up booking a second night. Will definitely stay here again when in Puebla.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very professional!

Very professional reception and good tipps for sigthseeing and restaurants

10/10 Excellent

G, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small cozy hotel.

About 10 min walking to the Zocalo. Everybody were friendly and helpful. Now they have a coffeeshop. Really good food and very cheap prices. Really nice menu . All kinds of good coffee and healthy fresh juices, and nice breakfast. And didn't have to wait longoing to get the food. Everybody always willing to help you. Thank you guys@

10/10 Excellent

Brian, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible value for money

Excellent value. Superb breakfast choices at the attached cafe with incredibly cheap prices.

8/10 Good

Jaime

Travelled with family
Muy bonita, me quedaría otra vez
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar chiquito pero excelente a unas calles del centeo histórico, sin duda.volvere
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Stayed 2 nights in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicada, con estacionamiento cerrado, segura y cómoda

8/10 Good

Miguel a

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuve que mandar pagar y por eso puse cargo desde e

Stayed 1 night in Sep 2024

8/10 Good

Blanca Angélica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había fuga en la regadera y el baño como tal olía a humedad pero se equipara con el precio y el estacionamiento dentro de la propiedad
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación esta perfecta para los sitios turísticos, sin necesidad de ocupar el auto
Stayed 3 nights in Jul 2024

6/10 Okay

Carina

Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft bietet alles was man braucht: grosse, hohe Räume mit diversen Balkonen.
Stayed 1 night in Jan 2024

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia de una noche en familia. Muy buena comunicación con el personal de la recepción, muy amable y servicial. Instalaciones muy bien, camas para un descanso de calidad y estacionamiento incluido muy conveniente.
Stayed 1 night in Dec 2023

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE SERVICIO

TODO MUY BIEN FUE UNA ESTANCIA AGRADABLE
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar para pasar una estancia tranquila, con una bella vista desde la terraza, muy bien ubicado para acceder a museos, zócalo, Catedral, etc. En el centro de Puebla
Stayed 1 night in Jul 2023

2/10 Terrible

Marcelino

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reservación
Stayed 1 night in Mar 2023