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Hotel San Pedro

3.5 star property

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Photo gallery for Hotel San Pedro

Bar (on property)
Outdoor pool
Interior
Interior
In-room safe, desk, blackout curtains, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Pool
  • Air conditioning
  • Room service
  • Laundry

Explore the area

View in a map
Av 2 Oriente #202, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, free WiFi

Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, desk, blackout curtains, free WiFi

Executive Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive with Garden View

In-room safe, desk, blackout curtains, free WiFi

Room Executive with Garden View

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, blackout curtains, free WiFi

Double Room Standard

  • Sleeps 4

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About this property

Hotel San Pedro

Family-friendly hotel connected to the convention centre in Puebla with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business centre and conference space.
Hotel San Pedro offers 80 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
With your stay at Hotel San Pedro, you're connected to the convention centre and just a quick walk from Zócalo de Puebla. Free WiFi in public areas, a free manager's reception and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy Mexican cuisine while dining at Ajonjoli
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Zócalo de Puebla and 7 minutes on foot from Puebla Cathedral
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel San Pedro. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Puebla hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel San Pedro has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 7 for adults and USD 7 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Ajonjoli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 1542
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 7 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 4 PM to 8 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Posada San Pedro
Hotel Posada San Pedro Puebla
Posada San Pedro Puebla
Hotel San Pedro Puebla
San Pedro Puebla
Hotel San Pedro Hotel
Hotel San Pedro Puebla
Hotel San Pedro Hotel Puebla

Hotel San Pedro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 285 reviews
Rating 8 - Good. 95 out of 285 reviews
Rating 6 - Okay. 63 out of 285 reviews
Rating 4 - Poor. 28 out of 285 reviews
Rating 2 - Terrible. 26 out of 285 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la arquitectura antigua colonial
Stayed 3 nights in Aug 2023

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and courteous
Stayed 3 nights in Jun 2023

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff was not great at all, they made us wait 20 minutes before taking our drink order when there were only 2 tables for them to serve, ours and another
Stayed 1 night in Jul 2022

6/10 Okay

Feliciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the rooms you could hear everything from the next room and when we checked in the gentleman was very rude
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
historical
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in desperate need of basic repairs and upgrades throughout. It is dirty, loud, uncomfortable and the personnel was inadequate and unprofessional. I had numerous complaints which were ignored: room with no air conditioning; pool remained open until 10:30 pm even though it was supposed to be closed at 9:00 pm.:
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

Lovely hotel in the center of Pueblo! Conveniently located and easy walking distance to zocalo. They are doing a great job in this difficult time of COVID!
Stayed 2 nights in Oct 2020

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I honestly loved this hotel

I loved everything about this hotel! with so many restaurants literally around the corner from it and a Starbucks across the street, I highly recommend it. the room was very spacious had a cute balcony view, the jacuzzi tub was a big plus as well . The pool was at a great temp. And the restaurant was really good with affordable prices I recommend the chilaquiles. I plan On going back one day just to stay here again lol
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! The hotel is close to everything. I would go back to this hotel anytime!
Stayed 2 nights in Jul 2019

2/10 Terrible

Brissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The first night at 1 am we had to change rooms because the air conditioning was not working, for the next night we changed rooms again because we did not have electricity, for the third night they almost changed us again because the TV did not work but We decided not to change because we were tired of changing so much, I decided to rent one more night and pay at the hotel and after so many inconveniences they were charging us double the night from Saturday to Sunday without respecting that we had already paid for 3 previous nights
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The location was excellent but the hotel was not as expected. The bathroom smelled terrible and we were moved to another one that had the same smell but the smell was not as strong. The second room did not have a blow dryer and one of the toilet papers had a big stain. I put it aside so it was changed. The next day we left and came back at 5 pm and the room was unmade. It took 2 phone calls to get someone to clean it. And the stained toilet paper was left again.
Stayed 2 nights in Feb 2019

6/10 Okay

Rosebel, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My parents have been staying at this hotel for the last few years. This was my first time at this hotel and I was not impressed. The bathroom has no exhaust so when I took a nice hot shower, the steam created a very slippery floor in the bathroom. There were some lightbulbs missing. The shower flooded while I was taking a shower. There was one night when loud music was playing somewhere in the hotel until past 2300 then you could hear everyone still screaming outside. On the bright side, the location was excellent, the room was nice and clean and staff were very attentive and helpful.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
All good loved the location recommended it to friends great service very helpful staff
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
They don’t have heaters, in winter is cold. Is an old hotel and is not reformed.
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Nice comfy hotel best thing location near el zocalo restaurants,coffee shop,xoxo,just perfect...
Stayed 7 nights in Nov 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

kyra

Liked: Staff & service, property conditions & facilities, room comfort

nice hotel would stay again

The hotel is centrally located a block from zocalo - we were not aware but they are doing major remodel during our stay so we ended up moving rooms. I would double check if they are done with remodel before you book if that matters to you. We spent most of the day out exploring so it was ok for us.
Stayed 3 nights in Sep 2018

8/10 Good

kyra

Liked: Cleanliness, staff & service, room comfort

Great location

This hotel it's close to everything but they were remodeling while we were there I'm sure it will be gorgeous when they're done so you might check and make sure they're done remodeling if you mind the noise they really tried to keep it after 8 in the morning and done by 6 at night
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Hotel Experience

My experience at this hotel was very poor. First of all the pool area was under construction. Therefore, it wasn't open until 4pm and it only remained open for a couple hours. Also there was yellow tape all around their lounge area by the pool which didn't make me feel safe at all. Moreover, their hot tub wasn't even working. Later when we decided to got to the rooftop, this area was a joke. It was under construction an not available for the public which their website doesn't inform you of. To top it off our room smelled terrible and when I went to the front desk to ask if I could be moved to another room, the front desk agent agreed to do so but they placed me in a room that didn't have a working A/C unit and I was simply told I would have to use a fan. Also when I asked about the rooftop, the front desk agent said that it was Orbitz fault for not having it listed as under construction, but he claimed that this was stated clearly on their website which was a lie. When I pulled up the website the front desk agent changed his answer and said that in order to get specifics about the hotel we would have had to make the reservation directly with the hotel over the phone. Lastly, we were woken up around 7am by the noise of construction within the hotel. Overall, this hotel is a joke and this has been one of the worse hotel experience I've ever had.
Stayed 1 night in Jul 2018

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

This place its totally bad they have a bad smell in all rooms... They dont have Heter too And its under construccion
Stayed 5 nights in Dec 2017

8/10 Good

Kenia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel, close to the plaza

Everything was great, location, prices, except not hot water it was just warm
Stayed 1 night in Nov 2017

6/10 Okay

Sandi, MARIPOSA Ca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Girls trip for dia de los muertos

We stayed in this hotel in January and liked it so much we came back. it seemed to have lost a little luster in the last 10 months - not related to minimal earthquake damage (no elevator).
Stayed 6 nights in Oct 2017

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the middle of Puebla

We loved the Hotel. Perfect location good sizes rooms and the balcony was great.
Stayed 1 night in May 2017