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Puebla Inn Express

3.0 star property

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Photo gallery for Puebla Inn Express

Deluxe Triple Room | Down duvets, in-room safe, iron/ironing board, free WiFi
Reception
Exterior
Children’s play area – outdoor
Standard Triple Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Calle Hispano Suizas No 44, Fracc Lomas de San Alfonso, Puebla, PUE, 72575
  • Place, Puebla Federal Criminal Justice Center
    ‪6 min drive‬
  • Place, Autonomous University of Puebla
    ‪8 min drive‬
  • Place, Zócalo de Puebla
    ‪19 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Double Room

7.2 out of 10
Good
(9 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds, 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Triple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Puebla Inn Express

A restaurant, a conference centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Puebla Inn Express offers 54 accommodations with a safe and free toiletries. Beds feature down duvets. 32-inch LED televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Puebla Inn Express. During your stay, you'll be within walking distance of IMSS General Hospital. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include 2 meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a playground
  • Just a 4-minute drive from Puebla Federal Criminal Justice Center and 6 minutes from BUAP Olympic Stadium Park
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at Puebla Inn Express. Self parking is free.

This 3-star Puebla hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Cielito Lindo – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 for adults and MXN 100 to 150 for children
  • A restaurant

Restaurants on site

  • Cielito Lindo

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 150 for adults and MXN 100 to 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Puebla Inn
Puebla Express
Holiday Inn Puebla
Holiday Inn Express Puebla Hotel
Puebla Holiday Inn
Puebla Inn Express Hotel
Puebla Inn Express Puebla
Puebla Inn Express Hotel Puebla

Puebla Inn Express Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 594 reviews
Rating 8 - Good. 142 out of 594 reviews
Rating 6 - Okay. 83 out of 594 reviews
Rating 4 - Poor. 52 out of 594 reviews
Rating 2 - Terrible. 52 out of 594 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Excellent place.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Zyanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the best in the city, it has an incredible view, the rooms are luxurious, I really loved visiting the city and resting comfortably.
Verified

6/10 Okay

Allen

Liked: Staff & service
The breakfast okay, nothing special, and it could have been much fresher. The staff was helpful, the elevators were quite small for wheelchairs, our room was big but a bit shabby, parking was good.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Joseph

Liked: Staff & service
The staff was excellent. The room could have been cleaner and in better condition.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Francisc Javier Valenzuela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing unique.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hola
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in May 2025
Verified

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
It’s clean and the room was very nice with a flying balcony. No hot water, they let us use a room two floors down to take a hot shower. It’s very affordable though I’d stay there again
Stayed 1 night in May 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was adequate. Not impressive for the cost.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jose del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Micaela

The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Ma. Adela Alvarez

Disliked: Cleanliness, amenities
I didn’t like how they said they have a restaurant but they only open it if you have a group of people. My mom and aunt couldn’t eat there. They should have put that or notified the customer when you’re trying to book it. I wouldn’t have booked this for the if I knew.
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

Roman B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was not ready at 3:00. They said it would be ready in 25 minutes but it took much longer to get it ready.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jessica

Liked: Property conditions & facilities
La habitación muy pequeña, no hay aire acondicionado, y faltan enchufes, es solo para llgar a dormir
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Saul

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación se veía descuidada, sábanas sucias en mal estado, la habitación no se parece en nada a lo ofertado. No nos acompañaron a nuestra habitación, otros inquilinos consumiendo alcohol afuera con bocinas. Terminé regresando la llave y no me quedé en el hospedaje. Definitivamente no lo recomiendo si viajas en familia.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities
La habitación muy limpia y amplia.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

JEREMIAS

Sería mejor si tuviera un restaurante.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victor Manuel

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación fue ideal para nuestros planes. Limpieza, amabilidad, desayuno muy bueno
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Joaquin Barroso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera está en la habitación, no en el baño! Lleno de centro y sudamericanos.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Es muy antiguo, no tiene bien realizado el aseo, parece un hotel de paso
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción con la relación precio -calidad.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Raul

Disliked: Staff & service, property conditions & facilities, room comfort
El desayuno era recalentado. Tardaron más de dos horas después del check-in marcado para darme mi habitación
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no corresponde a la publicidad, la TV no funcionaba. El día jueves 11 de septiembre llegué al hotel y estuve solamente alrededor de 1 hora con quince minutos (entre registro, subir a la habitación y check out). Cancelé, llené el formato de rembolso. Me dijo la recepcionista que en el transcurso de una semana harían el reembolso y hasta la fecha no lo ha realizado. Me he comunicado a través de llamadas telefónicas, correo electrónico y WhatsApp y nunca me dan solución.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo en general!! Solo el desayuno pensamos que era completo pero solo era café y pan
Stayed 1 night in Sep 2025