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Hotel Urban

2.0 star property

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Photo gallery for Hotel Urban

Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi
Reception
Basic Room | Individually furnished, desk, laptop workspace, free WiFi
Standard Shared Dormitory, 1 Double Bed | Bathroom | Shower, rainfall showerhead, towels
Individually furnished, desk, laptop workspace, free WiFi

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
502 C. 7 Sur, San Pedro Cholula, PUE, 72760
  • Zócalo
    ‪13 min walk‬
  • Great Pyramid of Cholula
    ‪17 min walk‬
  • University of the Americas Puebla
    ‪3 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Apartment, 4 Bedrooms

Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi

Standard Apartment, 4 Bedrooms

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Shared Dormitory, 1 Double Bed

Individually furnished, desk, laptop workspace, free WiFi

Standard Shared Dormitory, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Individually furnished, desk, laptop workspace, free WiFi

Basic Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Urban

Hotel with a 24-hour front desk, near Great Pyramid of Cholula
This smoke-free hotel features laundry facilities and a 24-hour front desk. Change of towels is available on request
Hotel Urban offers 96 accommodations with complimentary bottles of water and shared/communal kitchens. This individually furnished accommodation includes desks and kitchen islands. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Urban, you're just a quick walk from La Barrica Museum. Laundry facilities are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities and a lift
  • Just a 3-minute drive from Great Pyramid of Cholula and 12 minutes from Angelopolis Commercial Center
As a guest of Hotel Urban, you'll find laundry facilities and a lift. The front desk is open around the clock.

This San Pedro Cholula hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • 3 buildings
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Freezer
  • Kitchen island
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Urban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban suites
Hotel Urban Hotel
Hotel Urban San Pedro Cholula
Hotel Urban Hotel San Pedro Cholula

Hotel Urban Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 2 out of 1 reviews

2.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Erick

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Podrían mejorar su trato al cliente y organizarse mejor
Stayed 2 nights in May 2025

2/10 Terrible

Emmanuel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.
Stayed 1 night in Mar 2023