Cofresi Palm Beach & Spa Resort All Inclusive

3.5 star property

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Photo gallery for Cofresi Palm Beach & Spa Resort All Inclusive

11 outdoor pools, pool loungers
Yoga
View from room
Garden
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • On private beach
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

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1 Paradise Drive, Cofresi Beach, Puerto Plata, Puerto Plata, 57000
  • Place, Cofresi Beach
    ‪5 min walk‬
  • Place, Ocean World Adventure Park
    ‪12 min walk‬
  • Place, Puerto Plata Cable Car Base Station
    ‪6 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪28 min drive‬

Room options

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite

  • Sleeps 3
  • 1 King Bed

Superior (Only USA Citizens) + VIP

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Cofresi Palm Beach & Spa Resort All Inclusive

Family-friendly beachfront location with 11 outdoor pools
At Cofresi Palm Beach & Spa Resort All Inclusive, hit the private white sand beach, dine on-site at The Pearl or enjoy a drink at one of the property's 4 poolside bars.
Cofresi Palm Beach & Spa Resort All Inclusive offers 448 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Plata property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cofresi Palm Beach & Spa Resort All Inclusive. During your stay, you're just a quick walk from Cofresi Beach. Features include free self-parking, plus 11 outdoor pools and 9 restaurants.
  • Free self-parking
  • Enjoy international cuisine at The Pearl, one of the property's 9 restaurants and 14 bars/lounges
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 11 outdoor pools
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cofresi Beach and 6 minutes by car from Puerto Plata Cable Car Base Station
Cofresi Palm Beach & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Bring your whole family to Cofresi Palm Beach & Spa Resort All Inclusive for summer fun including 11 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 14 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers outdoor tennis courts, a health club and a sauna. Self parking is free.

This 3.5-star Puerto Plata property is smoke free.

The Pearl – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Rodizio – This steakhouse specialises in Brazilian cuisine and serves lunch and dinner. Open daily.
El Pilon – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
Blue Lagoon – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Indoshine – This sushi bar specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Children's club
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: WiFi (USD 25 per 24-hour period)
  • Available in some public areas: WiFi (USD 25 per 24-hour period)

Parking and transport

  • Free self parking on site

Food and drink

  • 14 bars/lounges
  • 4 poolside bars
  • 9 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon
  • El Pilon
  • El Rodizio
  • Indoshine
  • The Pearl

Things to do

  • 11 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Golf
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 11 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "Only USA Citizens" room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cofresi Palm Beach & Spa Resort All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Cofresi All Inclusive
Cofresi Beach
Cofresi Beach Resort
Cofresi Palm
Cofresi Palm Beach Puerto Plata
Cofresi Palm Beach Resort
Cofresi Palm Beach Resort All Inclusive
Cofresi Palm Beach Resort All Inclusive Puerto Plata
Cofresi Palm Resort
Cofresi Resort
Cofresi Palm Beach
Sun Village Hotel Cofresi
Cofresi Palm Beach Spa Resort All Inclusive
Cofresi Palm Beach All Inclusive Puerto Plata
Cofresi Palm Beach All Inclusive
Cofresi Palm All Inclusive
Cofresi Palm Beach Spa Resort All Inclusive
Cofresi Palm Beach & Spa Resort All Inclusive Puerto Plata

Cofresi Palm Beach & Spa Resort All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 351 out of 1143 reviews
Rating 8 - Good. 220 out of 1143 reviews
Rating 6 - Okay. 181 out of 1143 reviews
Rating 4 - Poor. 141 out of 1143 reviews
Rating 2 - Terrible. 250 out of 1143 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ellen

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
It took over an hour to check in and we where lucky we where some of the first people in line, way understaffed . Once check in we got a ride right away to our building . Rooms were ok but no safe and not even a toilet paper holder in the bathroom. Food was below par . No discoteca at night only have a casino open now which is small and no “life “ inside of it. Many spots closed under construction which was never mentioned when reservation was made or at check in. The amount of time we had to wait to get to the lobby to check out was another hour and half process. The big shuttles don’t take hand bag luggage then only one van running to take luggage while groups of 20 or more people are waiting to get while empty golf cart just keep passing and staying they can’t take us. Just super slow and has nothing to offer. I would have been happier staying at my house for the night. Complete waste of money. We have been coming for years and this will for sure be the last time .
Stayed 1 night in Jul 2025

6/10 Okay

YOHANNY

Stayed 3 nights in Jul 2025

8/10 Good

alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jimmey, New Castle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No AC in the room I call more the 3 time and nobody did anything.The service is very poor and the cleanliness in the areas is poor. In general, I wouldn't return to that place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Catherine

Stayed 2 nights in Mar 2025

4/10 Poor

gertin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities
...great room size, great hospitality. Every thing else horrible!!!
Stayed 5 nights in Jul 2025

2/10 Terrible

Angelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yokasta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lounging bed cabanas on the sand with views of the ocean were comfortable and beautiful. The food was delicious. Angelica, the concierge, was professional and very attentive in addressing questions that I had. I would return to this resort.
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

jaden p severino de

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Never stay a gain
Stayed 2 nights in Jul 2025

2/10 Terrible

crystal

Travelled with family and small children
Disliked: Cleanliness
I love my country, the Dominican Republic, and always look forward to visiting—but my experience at Cofresi Palm Beach was extremely disappointing. The customer service was absolutely horrible. Staff were unhelpful, dismissive, and at times even rude. I didn’t feel like a valued guest at all. I expected a relaxing and respectful environment, but what I received was poor communication, lack of attention to basic needs, and overall unprofessionalism. It's really unfortunate because the resort has potential, but the staff’s attitude ruined the entire stay. If management is reading this, I hope you seriously address the quality of service you provide. This hotel does not reflect the warm and welcoming spirit of the Dominican people that I’m proud to be part of.
Stayed 2 nights in Jun 2025

6/10 Okay

JOSE

Stayed 3 nights in Jul 2025

6/10 Okay

Edwbelis

Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Stayed 2 nights in Jul 2025

4/10 Poor

Roberto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A uncomfortable experience

First equipment as tv are damage. No parking enough. The food so bad. The atention it complete for VIP People. You can see small snake in side way.
Stayed 4 nights in Jul 2025

10/10 Excellent

RAFAEL

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el trato del personal con nosotros, siempre nos acomodaron y nos hicieron sentir cómodos. Sin duda alguna, volveríamos
Stayed 2 nights in Jul 2025

2/10 Terrible

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto mucho trabajo para ie a los buffet
Stayed 1 night in Jul 2025

2/10 Terrible

Nikita-Marie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was terrible. Employees needs to be better trained on hospitality and tourism. I didn’t have hot water in my room first 2 days. The cofresi palm seems to be the lowest end of the lifestyle resorts and they treat you as such. Was told you only get 1 hr of free WiFi per day and it would be $45 for my stay. When I tried to purchase the additional WiFi it was not working. Employees can do a better job at maintaining pool area through out day lots of plastic cups kept piling up. Better explanation of what is available throughout property should be explained at check in. Additionally I didn’t appreciate the constant asking to check out their store from gift shop owners etc. I’m on vacation in what’s supposed to be a private resort!! Safe to say I wouldn’t return. I wasn’t the only one complaining Positives were the beach was relatively clean. Close to ocean world. The shuttles were frequent to get around property. There were nightly shows
Stayed 6 nights in Jun 2025

2/10 Terrible

Sulina

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Would never stay here again. The room smell of mildew/mold made it so hard to breathe. We had roaches in our room and the tub and sink were backed up. My pillows showed signs of mold and smelled like it. The pillow covers had old blood stains on them and the sheets, towels, bed are all worn out.
Stayed 3 nights in Jun 2025

4/10 Poor

Oscayrin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mariet

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst resort that ever visit, DONT WASTE YOUR MONEY AND TIME!! AC at the room are not working, NONE OF THEM, the lobby and the main pool, including one of the restaurant are under construction. In order for my family and I to eat we would have to take a shuttle bus to the others resort in order to get dinner and breakfast. Only one bar was open in the resort for all the other bars we would have to take the shuttle once again to another resort. My room door didn’t lock properly, AC not working at all, I reported it to the lobby twice and once at the guess office but they didn’t fixed it or changed my room. It was the worst stayed I ever had, I had my kids sleeping on the floor because the rooms were so hot. My little one has Autism, I explained that to them a couple of times and for them it was like we were saying nothing. It did not matter if we complained they were not there to fixed any of the issues or give us a better customer service. We tried to get a late checked out or any type of compensation and the only thing that “supervisor” had to offer us was a 3 dollar bottle of wine. After all the issues we ran into with the staff and all, the amount of money we paid for the stayed including the almost three hours we waiting and last to check in all they had to offer was this 3 dollars wine. We were not the only one that had the issues with the Ac and the rooms, some of them even the toilet didn’t flush, had flooding all over the room. Some even had ceiling leaks
Stayed 2 nights in Jun 2025

2/10 Terrible

Germania Felicia

Stayed 2 nights in Jun 2025

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was terrible from front desk to bartenders ant restaurants. I was even accused of not delivering the room safe key at checkout. When I went back to the front desk, I was told that it was an attendant mistake. Bartenders refused to prepare frozen drinks because there were too many people. Some waiters refused to get drinks from the nearby bar because bartenders supposedly would not deliver drinks to them which was not true because others did.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was just OK. The food was OK, it was not amazing but I did feel safe and the properties were beautiful. My room was clean. No complaints.
Stayed 2 nights in May 2025