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Hotel Rio Malecon

3.0 star property

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Photo gallery for Hotel Rio Malecon

2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
1 bedroom, in-room safe, blackout curtains, soundproofing
Romance Panoramic Penthouse | Terrace/patio
Deluxe Room, Kitchenette | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
Morelos 170, Centro, Puerto Vallarta, JAL, 48300
  • Malecon
    ‪9 min walk‬
  • Playa de los Muertos
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Double Room

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Superior Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Room

8.2 out of 10
Very good
(34 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, Kitchenette

Deluxe Room, Kitchenette | Street view

Deluxe Room, Kitchenette

8.2 out of 10
Very good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Romance Panoramic Penthouse

Romance Panoramic Penthouse | 1 bedroom, in-room safe, blackout curtains, soundproofing

Romance Panoramic Penthouse

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 Double Bed with Sofa bed, Kitchenette

Standard Studio, 1 Double Bed with Sofa bed, Kitchenette | 1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Studio, 1 Double Bed with Sofa bed, Kitchenette

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Rio Malecon

Family-friendly hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and conference space. Limited housekeeping is available.
Hotel Rio Malecon offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and blackout curtains. Rooms open to balconies or patios. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Puerto Vallarta hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Rio Malecon. During your stay, you're just a quick walk from Malecon. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine with garden views at COEXISTbistro, one of the property's 2 restaurants
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the restaurant
  • Within a 10-minute walk of Playa de los Muertos and Malecon
  • Cruise terminal and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A meeting room and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 503 square feet (47 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Rio Malecon.

This 3-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:30 AM and 12:30 PM.
COEXISTbistro – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 840 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Weekday cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 220 to 260 for adults and MXN 220 to 260 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • COEXISTbistro

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 503 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1425

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: MXN 475 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 260 for adults and MXN 220 to 260 for children
  • Nearby parking fee: MXN 840 per day(66 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 475 per pet, per night
  • Late check-out fee: MXN 1425 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Rio Malecon offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3080

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rio Malecon
Hotel Rio Malecon Puerto Vallarta
Malecon Rio
Rio Malecon
Rio Malecon Puerto Vallarta
Hotel Rio Puerto Vallarta
Hotel Rio Malecon Hotel
Hotel Rio Malecon Puerto Vallarta
Hotel Rio Malecon Hotel Puerto Vallarta

Hotel Rio Malecon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 999 reviews
Rating 8 - Good. 318 out of 999 reviews
Rating 6 - Okay. 115 out of 999 reviews
Rating 4 - Poor. 47 out of 999 reviews
Rating 2 - Terrible. 54 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Stayed 3 nights in Mar 2025

2/10 Terrible

Caleb

Disliked: Staff & service, amenities, property conditions & facilities
This was the absolute worst hotel experience I've ever had. From the minute I arrived I was treated like garbage. The staff ( especially the manager ) were extremely rude, they would not allow a guest to visit me and the air conditioning unit leaked a puddle on my floor causing me to slip and fall. The hotel did not even apologize. I had to change hotels mid week and this ruined my entire trip. Expedia was not helpful whatsoever either. The 2 passed the buck back and forth and left me to fend for myself. This hotel treated all the white people the same way I met 2 other couples who were disgusted at how they were treated also. They accused us of smoking in our rooms when we absolutely did not. Then when we complained they threatened to have us arrested. Absolutely not a good experience. The hotel ruined my trip and did not care at all that I fell and could have been seriously injured.. never stay here never ever ever stay at this hotel. The loft Malecon up the street will take good care of you they were amazing to me once I got moved. But the rio malecon is absolutely horrendous in how they treat their guests
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Beverly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
the staff was wonderful. the rooms were basic but clean. there no is area to really sit around the pool. we were also told that we were not allowed to visit in our rooms though we were all guests. a family member had the penthouse and we were told we could not visit though we were all paying guests and all together we had rented 5 rooms. when looking at policy it states visitors but we were all guests of the hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the shops, restaurants, beach, great location and wonderful staff, they were super friendly and helpful.
Stayed 7 nights in Mar 2025

8/10 Good

Jelaire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is clean and very nice! The location is perfect. The cleaning staff are wonderful. You have to remember though, that this is Mexico. It is noisy with outside car traffic. They are not nearly as accomodating as hotels in the US or Canada. The lady at the front desk loved to say No. Can we have an extra key? Can we have an extra hand towel? Can we be on the first floor? No. Can we have a room with 2 single beds? Yes, for $150 more. You get the picture. Overall, I know what to expect, and, I will stay here again!
Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Rio never disappoints. Very convenient location . Staff are friendly and helpful. Food is great . We have stayed here many times .
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. Very convenient location
Stayed 2 nights in Mar 2025

6/10 Okay

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a good room but it is on a busy street.. staff were all good. the rooms are not as nice as the pool area :)
Stayed 3 nights in Mar 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the esthetics of the property, it is very unique and calming.
Stayed 1 night in Mar 2025

6/10 Okay

Moe

Liked: Cleanliness, room comfort

Great location. Room OK. Common areas need updo

Great location. Room ok, common areas need an urgent updo.
Stayed 2 nights in Mar 2025

6/10 Okay

Gabriela, Burnaby

Travelled with partner, Travelled with group
Liked: Staff & service
We were there last year. Staff has changed from last year. Would not return.
Stayed 1 night in Feb 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy

On 3rd floor (2 flights up) without an elevator is somewhat challenging for seniors. Way too noisy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roelof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant.
Stayed 1 night in Feb 2025

2/10 Terrible

Teresa

Disliked: Amenities, property conditions & facilities
😞
Stayed 2 nights in Dec 2024

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic accommodations. Nothing special. Pool in dining area so not really usable. Breakfast was the highlight but not included.
Stayed 4 nights in Feb 2025

8/10 Good

Jose

Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

steffany

Stayed 1 night in Feb 2025

8/10 Good

Gabriela, Burnaby

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Great restuarant
Stayed 1 night in Feb 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer service. Very nice people. The rooms are very small and characterless. Traffic is loud all night. Toilet is inches from the bed. Very, very basic. Not a bad spot if you just want a good location and don’t care about noise or tiny rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Great property for location, very close to malecon . No hill climbing
Stayed 7 nights in Feb 2025