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Hotel Volcano

3.5 star property

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Superior Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, memory-foam beds, in-room safe
A spacious lobby with a large glass door leading outside, two red chairs, a white reception desk, and a framed picture on the wall.
A spacious room with a large window, a refrigerator, a sofa, and a trash bin.
Lobby sitting area
A hotel room with a bed, a desk, a chair, and a large window with a view of the ocean.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Ave. Antonio Gil y Flamencos, Puerto Villamil, Isabela
  • Place, Galápagos National Park
    ‪1 min walk‬
  • Place, Puerto Villamil Beach
    ‪3 min walk‬
  • Place, El Embarcadero Pier
    ‪4 min drive‬
  • Airport, José de Villamil Airport (IBB)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A bedroom with two beds, a desk, and a chair.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Ocean View

A hotel room with a bed, a desk, a chair, and a large window with a view of the ocean.

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About this property

Hotel Volcano

This smoke-free hotel features coffee/tea in a common area, spa services and concierge services. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, tour/ticket assistance and a communal living room are on-site.
Hotel Volcano offers 10 air-conditioned accommodations with a hairdryer and blackout curtains. Memory foam beds feature down duvets and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include a shower with a rainfall showerhead. Hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
During your stay at Hotel Volcano, you're just a quick walk from Puerto Villamil Beach. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Galápagos National Park and 4 minutes on foot from Puerto Villamil Beach
  • Airport and ferry terminal shuttle service available for a fee
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Volcano.

This 3.5-star Puerto Villamil hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 9 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Books

Family friendly

  • Art supplies
  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Built in 1997
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 25 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Hotel Volcano offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Volcano Puerto Villamil
Volcano Puerto Villamil
Hotel Volcano Hotel
Hotel Volcano Puerto Villamil
Hotel Volcano Hotel Puerto Villamil

Hotel Volcano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Nice staff. Decent cooked breakfast. Clean. We reserved late and the scrambled to get a room ready with PERFECT view of ocean. Good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very good facilities, clean, good breakfast; friendly staff, especially the receptionist.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with great ocean views! I would absolutely stay here again. The staff continually went above and beyond making our stay beyond expectations.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Everything was close by and walkable. Clean room and great breakfast.
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a great view

Sophia was a great hostess! The ocean view was spectacular. Hotel Volcan is a nice place to stay with great beds.
Stayed 1 night in May 2025
Verified

6/10 Okay

In Hwan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower does not drain, mold in shower. Insects and water in room due to poor windows. Wifi was poor but the staff fixed that, the breakfast was excellent. The staff were helpful when you can find them.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely - so friendly and helpful. We got an unexpected upgrade which was amazing! Thank you for an incredible stay :)
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Isabela Island

The perfect place to stay. The location was great, the room was clean and tidy. The petiole was super friendly, helpful and he lot of good tips. The breakfast was also good
Stayed 6 nights in Dec 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great ocean view, limited service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cloae to everything. They do a good job of keeping everything very clean. It was a good deal and nice to have the pool to relax by.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very peaceful

We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Within Steps of Beach

Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach

Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay but a hiccup

Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I don’t.understand where it came from. Tried contacting them via email and have not heard back.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Amenities
They “upgraded” us to their beachfront property down the road which was nice - upon arrival we paid & they ended up charging one card and pre authorizing another card, when then they also charged - so we’ve double paid & been over a week and haven’t got our money back. So pay on Expedia before if you can because they don’t seem to know how to work their machines.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Bien situé, grande chambre avec belle vue, bon déjeuner. Les employés étaient gentils et serviables mais ils étaient peu présents. Il est rare de voir quelqu’un à la réception.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with wonderful beach view

This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach. The air conditioning was a plus for very hot days, but the windows and beach views were wonderful. The staff was very helpful and friendly. We would highly recommend this hotel and would definitely return.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

God og central beliggenhed, fin service
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Goods and bads

Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)
Stayed 1 night in Feb 2020
Verified

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel discreto a 10 metri dal mare personale cordiale colazione migliorabile
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staf

Virkelig venlig og god service. Vi fik fx lov til at have al bagage stående OG lov til at bruge hotellets håndklæder, bade- og opholdsfaciliteter efter checkout, så vi kunne snorkle på stranden.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice stay

We want to give Alex at the front desk a thumbs up!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible, and the reception and kitchen staff were so helpful and friendly and polite. The rooms are as lovely as they look in the management pictures. And the location is good too!!
Stayed 2 nights in Nov 2019