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Coast Hilltop Inn

3.5 star property
VIP Access

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Photo gallery for Coast Hilltop Inn

Terrace/patio
Exterior
Free daily continental breakfast
Lobby
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included

Explore the area

View in a map
928 NW Olsen Street, Pullman, WA, 99163
  • Place, Cougar Plaza
    ‪12 min walk‬
  • Place, Nica Gallery
    ‪12 min walk‬
  • Place, Washington State University
    ‪2 min drive‬
  • Airport, Pullman, WA (PUW-Pullman - Moscow Regional)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Coast King)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Coast King)

9.0 out of 10
Wonderful
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Coast Two Queens)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room (Coast Two Queens)

8.8 out of 10
Excellent
(42 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, City View (Coast Two Queens with City View)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, City View (Coast Two Queens with City View)

9.0 out of 10
Wonderful
(34 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Coast King with City View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Coast King with City View)

9.4 out of 10
Exceptional
(24 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Coast Hilltop Inn

Hotel in Pullman with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour business centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Coast Hilltop Inn offers 115 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pullman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

Children aged under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Coast Hilltop Inn gets high marks from our customers. During your stay, you'll be within walking distance of Cougar Plaza. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Cougar Plaza and Nica Gallery
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Coast Hilltop Inn offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 567 square feet (53 square metres) and includes a conference centre. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Coast Hilltop Inn. Self parking is free.

This 3.5-star Pullman hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (567 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per stay
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Coast Hilltop Inn offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 4445

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilltop Hotel Pullman
Hilltop Pullman
Coast Hilltop Inn Pullman
Coast Hilltop Pullman
Coast Hilltop
Coast Hilltop Inn Hotel
Coast Hilltop Inn Pullman
Coast Hilltop Inn Hotel Pullman

Coast Hilltop Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1177 reviews
Rating 8 - Good. 325 out of 1177 reviews
Rating 6 - Okay. 125 out of 1177 reviews
Rating 4 - Poor. 41 out of 1177 reviews
Rating 2 - Terrible. 21 out of 1177 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. A little dated but clean. I liked the breakfast sandwiches at the continental breakfast
Stayed 1 night in Sep 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
At check in we were told several time “YOUR TYPE” of reservation is not ready yet, which is Travelocity at 5pm😡. Their service card noted “hang this on door if you do not want room serviced” wellllll they don’t service the room if you don’t call front desk and request it serviced. Requested service and still did not happen, response was “I guess house keeping forgot and they are gone for the day”. Definitely will not stay again nor recommend it!
Stayed 3 nights in Oct 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine for the price, Greta location just above the main drag in town
Stayed 4 nights in Aug 2025

6/10 Okay

Slavena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated and nfriendly

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s local. It’s less expensive and the views are excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Eric, Hampden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - convenient to downtown.
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our room looking both east and west. The room was spacious and well-planned. The beds were very comfortable. The hotel was quiet and the gardens were lovely. We liked the side street that led from the highway up the hill to the hotel. Easy access to Pullman proper.
Stayed 4 nights in Sep 2025

4/10 Poor

Melissa 'Mossman'

Travelled with family
Disliked: Cleanliness, amenities
Room was not properly cleaned. We got in late and didn't notice until morning that there was a opened , almost gone bottle of wine in the fridge and a dirty sock under the bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Comfy bed. Loved the pool & breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Tanyalux

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Staff was very helpful. The only concern would be that the entrance to the hotel is right off the main road, so it’s quite difficult to turn.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No designated pet areas. Not there to shop.
Stayed 1 night in Sep 2025

6/10 Okay

Gordon

Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

6/10 Okay

Denice

Travelled with family
Liked: Staff & service, property conditions & facilities
There was trouble with our toliet in the first room, and then our 2nd room was not cleaned from the previous customers. The staff member was trying to be helpful and got us into a clean room. Everything turned out fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

gilbert

Liked: Cleanliness, amenities
Nice staff n area
Stayed 1 night in Jul 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
One of the main reasons I chose this hotel was for the hot tub and it’s not working expensive for what it is
Stayed 1 night in Sep 2025

10/10 Excellent

Mohamed, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Quiet and clean, but dated. Plenty of parking. Friendly staff. Standard breakfast offerings and well stocked. Lounge was not open during the weekend we stayed.
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The bed in the room felt like it was breaking in the middle. When you sat on it, it popped.
Stayed 1 night in Sep 2025