6/10 Okay
Lusbeth
27 Nov 2025
Disliked: Cleanliness
The property itself is okay, but the weather and the beach are absolutely phenomenal. The hotel has three pools, a small gym that gets crowded quickly, and a water park the kids really enjoyed. The beach is within walking distance, which is a big plus. The amenities overall are good, and the kids’ club (for ages 5–10) offers great activities to keep children entertained.
However, the bar and dining options need a lot of improvement. The food quality feels similar to a basic cruise-ship buffet—plenty of choices but not many that feel healthy or particularly good. There is only one à la carte restaurant, the steakhouse, which is actually quite good, but you need to arrive before 6 p.m. because they reach their nightly capacity fast. The other themed restaurants (Spanish, Italian, and Hibachi) range from poor to just decent.
As for the rooms, we had to switch on the first night. We originally booked a double room for a family of four (two adults and two young children), but we were given a king bed with an uncomfortable sofa bed. We were moved to a double room, but both the room and the beds were very small. The cleanliness was disappointing— we even found a large roach in the room, which was pretty nasty. They sprayed the room afterward, and we didn’t see any more, but it definitely affected our impression. The AC also turns off around 4 a.m., making the room uncomfortably. On a positive note, the staff is friendly and genuinely tries to ensure guests enjoy their stay.
Lusbeth
Stayed 4 nights in Nov 2025
