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Serena Village

3.0 star property

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Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen | Full-sized fridge, oven, cookware/dishes/utensils, freezer
1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

View in a map
Carretera 106, Punta Cana, La Altagracia, 23000
  • Place, Bávaro City Center
    ‪19 min walk‬
  • Place, Bavaro Beach
    ‪19 min drive‬
  • Place, Punta Cana Beach
    ‪19 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen | Full-sized fridge, oven, cookware/dishes/utensils, freezer

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Single Beds, 2 Large Single Futons and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Pool View

1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi

Basic Apartment, 1 Bedroom, Kitchen, Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Serena Village

Hotel with private beach, 10 outdoor pools
Spend the day on Serena Village's private white sand beach or relax by one of the hotel's 10 outdoor swimming pools. Housekeeping is available once per stay.
Serena Village offers 16 air-conditioned accommodations with private pools and washers/dryers. Rooms open to balconies. Beds feature Tempur-Pedic mattresses. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

In-room wired and wireless Internet access is available for a surcharge. 32-inch Smart televisions come with digital channels. Housekeeping is provided once per stay.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Serena Village, you'll be connected to a shopping centre and within walking distance of Bávaro City Center. Free self-parking, 10 outdoor pools and a beach bar are available.
  • Free self-parking
  • Enjoy drinks at the beach bar
  • WiFi and wired Internet for a fee
  • Take a swim in the 10 outdoor pools
  • Services include free food shopping service, tour or ticket assistance and wedding services
  • On-site recreation includes an outdoor tennis court, basketball and a playground
  • 7 minutes by car from Downtown Punta Cana and 14 minutes from Cabeza de Toro Beach
  • Airport drop-off, theme park and casino shuttle service available for a fee
  • Cats and dogs welcome free of charge
Unwind on the private white sand beach, located just 7 kilometres away. You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Serena Village for summer fun including 10 outdoor swimming pools, a children's pool and outdoor tennis courts.

You can enjoy a drink at the beach bar. This beach hotel also offers a garden and a terrace. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Serena Village was completed in December 2019.

This 3-star Punta Cana hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transport

  • Airport drop-off shuttle (surcharge) from 3 PM to 7 PM on request
  • Area shuttle (surcharge) up to 10 kilometres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A beach bar
  • Private picnics

Things to do

  • 10 outdoor pools
  • Basketball
  • Children's pool
  • Evening entertainment
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room washing machine/dryer
  • Living room
  • Playground
  • Private pool
  • Separate in-room dining area
  • Trampoline

Conveniences

  • Grocery/convenience store

Guest services

  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 32 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Outdoor shower
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Laptop workspace
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 25 per room
  • Airport shuttle fee per child: USD 25 (up to 17 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Electricity fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Serena Village offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
This property charges consumption-based electricity fees.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serena Village Apartment Punta Cana
Serena Village Apartment
Serena Village Punta Cana
Serena Village Hotel
Serena Village Punta Cana
Serena Village Hotel Punta Cana