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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Restaurant
Restaurant
Master Suite | Free minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(163 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(132 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

Master Suite | Free minibar, in-room safe, desk, laptop workspace

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to Swedish massages at Serene Spa
  • Services include dry cleaning/laundry
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market – On-site buffet restaurant.
Braseria & Rodizio – On-site steakhouse. Open daily.
The Ocean – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2284 out of 3894 reviews
Rating 8 - Good. 900 out of 3894 reviews
Rating 6 - Okay. 417 out of 3894 reviews
Rating 4 - Poor. 167 out of 3894 reviews
Rating 2 - Terrible. 126 out of 3894 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brandon M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Kind staff however too many vendors
Stayed 5 nights in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
Stayed 4 nights in Sep 2025

6/10 Okay

Caitlyn

Travelled with partner
Property was only ok. Our first room had glass in the swim out pool and a toilet that didn’t work. The resort promptly swapped our room with a new one but the rooms were sub par. The pool is very loud with activities. The food is inconsistent, it will all depend on who is serving. They struggle to keep food at the buffet a reasonable temp. Cheese is always warm and floppy and hot food is usually room temp very rarely hot. The housekeeping staff (even though tipped 5usd/day) rarely left the appropriate amount of towels. Not a bad resort but there a definitley better ones out there.
Stayed 10 nights in Sep 2025

8/10 Good

JESSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice
Stayed 5 nights in Sep 2025

8/10 Good

Aeriel Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Olga Mercedes Serrano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean and comfortable the staff excellent services I want come back ahgain soon..
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamika

Stayed 2 nights in Sep 2025

10/10 Excellent

ADINA, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our stay at Serenade Adult Hotels in Punta Cana started off on an unpleasant note, the management along with Ernesto and Mildred, quickly turned things around and transformed our experience into something positive. Their effort and care completely changed our perspective and our review. I would also like to give a heartfelt thank you to Andy, Lucy, and Joan for making my husband’s birthday such a beautiful day to remember. Because of their dedication and the way the team handled our concerns, we went from not wanting to return to actually looking forward to coming back. Most likely, we will at ine point . Thank you
Stayed 4 nights in Sep 2025

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐☆☆☆☆ I would never recommend this hotel. I booked through Expedia based on the advertised 8.8 rating and was shocked by how unsafe and misrepresented it was. The doors did not lock and the patio was shared, which left me feeling completely insecure. The lounge chairs were filthy, covered in puck and debris. No food was available until 6 PM even though I arrived mid-afternoon at 2:40 PM. Nothing was mentioned about this at booking. The overall environment felt extremely unsafe and absolutely not what I trusted Expedia to provide. I contacted Expedia within the first hour of arrival and ended up paying for a flight out within 24 hours just to leave. To make things worse, the hotel forced me to sign papers to leave but refused to let me state my reasons. This property is completely misrepresented online and should not carry such a high rating. If you value safety, honesty, and basic hospitality—avoid this hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Christelle

Liked: Property conditions & facilities
The room wasn’t thoroughly cleaned, housekeeping never came to my room during my stay.
Stayed 4 nights in Sep 2025

8/10 Good

Dilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.Friendly staff.Clean & spacious rooms.Good food.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation, staff and management are absolutely amazing, always happy and ready to help. Always smiling
Stayed 6 nights in Sep 2025

2/10 Terrible

Juliana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were definitely colorist. We were locked out of our room for almost 3 hrs and I kept going back and front from the room to the front desk and no one came to open the door and when I called no one answered but I walked up there someone was sitting there but ignoring the call! Food was absolutely disgusting and the restaurant reservation was limited! Overall horrible I would never be back
Stayed 5 nights in Aug 2025

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 4 nights in Sep 2025

8/10 Good

viggo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the a/c was awesome. This resort is a great value for the $$$. It would be even better without the towel cards ( towels are low quality and I doubt anyone would take one home ! ), the dinner reservations are too complicated ( with an extra restaurant no reservations would be needed ) and closing the restaurant doors would keep the temp. down inside. We spent 7 days at Serenade and only had 1 day with rain. All in all a great vacation, especially considering what we paid. We would not recommend the elite / preferred upgrade as many 5 star resorts already have that upgrade included in their price point.
Steak house dinner
Main Pool
Stayed 7 nights in Sep 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY PEACEFUL, CLEAN AND LOVE THE ATMOSPHERE
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff
Stayed 4 nights in Sep 2025

4/10 Poor

Lafonda

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole resort was amazing down to the service and food.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jesica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing 5 star Everyone was nice !! Staff was accommodating and very clean Love it We will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Danyela M

Stayed 3 nights in Sep 2025

8/10 Good

Jose Manuel

Stayed 4 nights in Sep 2025

10/10 Excellent

MIGUEL ANGEL, Suffern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrating our anniversary we were welcome to a nice upgrade to a master suite. Our butter felix was helpful and very polite and arrange our dining options. Resort is small , very clean. We had access to the family side which was great. Staff are frienly and polite. Entertaining was great . Beach was clean but water was a bit brown due to the algea but we are not beach people but enjoy the views and relaxing on the beach. Food was great especially the gourmet tasting restaurant and the tempayaky dinner show at koi chef Daniel was great great experience on both restaurant. The talapa was not good the food look that it was seating at the counter for a long time. The entertainment girl that called herself pina colada was very polite and welcoming always smiling and greeting the guess . Her smile was contagious. The only thing that make me upset and sad was the kitties. They look skinny and the mon with the six babies looks sad. I encounter 6 babies and four adults they were so friendly took pictures with all of them. Its very sad to find out that the resort does not feed or care for them. They eat due to the kindness of the hotel guess. I wanted to feed them but was afraid did not know if resort had a policy about that. There should be a notice on guess rooms telling us that it was ok to feed the kitties if we wanted. The resort should find a way or ask for donation to help sterilized these kitties . It broke my heart watching them. Please consider feeding them. (Room 1314)
Stayed 4 nights in Sep 2025

8/10 Good

Ani

Stayed 3 nights in Sep 2025