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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Exterior
View from room
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(173 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(142 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite with Elite Service

Master Suite with Elite Service | View from room

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Serenade All Suites - Adults Only Resort

Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at Serene Spa
  • Amenities include 3 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market – On-site buffet restaurant.
Braseria & Rodizio – On-site steakhouse. Open daily.
The Ocean – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2492 out of 4352 reviews
Rating 8 - Good. 1020 out of 4352 reviews
Rating 6 - Okay. 497 out of 4352 reviews
Rating 4 - Poor. 186 out of 4352 reviews
Rating 2 - Terrible. 157 out of 4352 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Stayed 7 nights in Dec 2025

8/10 Good

Emanuel

Stayed 6 nights in Dec 2025

2/10 Terrible

Orlando

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La peor decisión y experiencia que pudimos haber tenido en este hotel. *Los $500 de crédito, no te los dan cómo en otros hoteles para que puedas usarlos en lo que desees cómo en otros hoteles. *Mayor parte del Staff del hotel, están pocos capacitados para trabajar en “hotel 5 estrellas” son súper odiosos y incompetentes. No hay amabilidad, no hay cortesía. *Carnes y mariscos mal cocinados. *Hay cucarachas en los cuartos. *No hay entretenimiento o actividades. *Mala coordinación y mala comunicación entre ellos. *Habitaciones en mal estado. 2 noches dormirmos con algunas luces encendidas por qué el switch no funcionaba y no se podían apagar y 1 noche dormimos sin aire acondicionado porque se fue la energía eléctrica. *Y la cereza del pastel, nos robaron dinero de mi bolso cuando entraron a limpiar la habitación. No solo a nosotros nos pasó, en ese momento que estaban haciendo el reporte, también había otro robo en otra habitación. Pensábamos que solo éramos nosotros de la Mala experiencia o la “mala suerte” pero no, habían más casos similares a los de nosotros, muchos huéspedes descontentos y con problemas con el staff y así mismo con las habitaciones. Tuvimos 2 veces reunión con el “Director General” Ernest Andrades, lo cual al final no sirvió de nada, el resort y la estadía seguía siendo un caos total. Piénsalo 2, 3 , 4 veces en quedarte en este Resort. Hay otros Resort muchos más económicos que este donde puedes tener una estadía placentera y ahorrarte mala exper
Stayed 7 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Yes.they were really nice and professional. The only thing I would like to recommend is the beverages. The whiskey is very poor. You can offer a single malt
Stayed 4 nights in Dec 2025

2/10 Terrible

lisa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This place is rated 5 stars. Should be rated 3. As stated one night. Checked out. Went to excellence. This place was atrocious.
Stayed 3 nights in Jan 2026

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming and very helpful, always going above and beyond when we needed assistance. We wish the pool was a bit warmer for our preference. The resort was beautiful with many amenities.
Stayed 4 nights in Dec 2025

6/10 Okay

Laurie May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had two rooms booked under my name. Room #1 where my husband and I stayed was great as were the cleaning staff. My daughter and her friend's room had an issue with the door. The frame was broken, so the door would not close. Also, my daughter was stuck in the elevator for 15 minutes - she suffers from anxiety and ended up having a panic attack while she was in there. We were not pleased with the food overall - I got food poisoning on January 1st which was very disappointing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yaneiri

Stayed 5 nights in Dec 2025

4/10 Poor

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food poisoning, stomach bug, food was very limited, was served food I was allergic to multiple times despite telling waiters multiple times in English and Spanish
Stayed 5 nights in Dec 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs some TLC. Some staff need better training. But very pleasant stay and with a nudge could go from 4 to 5 stars.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeanne

Stayed 3 nights in Dec 2025

8/10 Good

Darko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2025

6/10 Okay

Timothy

Stayed 5 nights in Dec 2025

2/10 Terrible

Milton Ramirez

Travelled with partner
Disliked: Staff & service
The staff was extremely unwelcoming towards us. The food was old both my fiancé and I got food poisoning. We noticed that whatever wasn’t finished or eaten would be served again the following night. This was for the buffet. The restaurants that we did book were overcrowded with only two people working so the wait time was long. Everyone working looked upset and then treated you like you were bothering them when you asked for something. We got harassed to attend a 60 minute tour of the other facility (family side of the resort) that included “no commitments and free gifts”. By some guy who worked for Xpand. The one reason we signed up was because the guy kept pressuring us. We ended up canceling the next day due to the food poisoning and when this man saw us he came up to us aggressively and yelling why we cancelled. Then kept implying but I already signed you up and told you you’re getting gifts. Why didn’t we tell him we were sick sooner but we got sick that night. Plus we didn’t want the gifts, we didn’t even want to go, we were just trying to be nice.Then again he did say no commitments so then we didn’t understand the aggression. He also had given us some free gifts the day before and when we told him if you want them back we can give them back he said no it’s okay. ( we gave the gifts back when we left we didn’t want anything) He also assumed we were Mexican which was offensive because if you want to know our ethnicity just ask us don’t assume.
Stayed 5 nights in Dec 2025

8/10 Good

Siin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, but pool and lobby entreatment were boring. The exception is only the white beach party. It was excellent, but it’s only one day. Restrains are good.
Stayed 8 nights in Dec 2025

2/10 Terrible

Karrington

Travelled with group
Disliked: Staff & service, property conditions & facilities
Waiters were so rude and service was subpar. Not worth the money spent
Stayed 4 nights in Dec 2025

8/10 Good

Kia

Stayed 4 nights in Dec 2025

8/10 Good

Sidik

Stayed 7 nights in Dec 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Room was pretty clean, food was good, most staff were friendly and helpful. Beach was amazing
Stayed 6 nights in Dec 2025

10/10 Excellent

Dinah Lee

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great room with spotless cleaning and great amenities.
Stayed 4 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The place has horrible food, no way can it be a 5 star hotel fake reviews made by the employees i was asked aswell.i was fooled by the fake reviews aswell dont fall into my mistakes
Stayed 5 nights in Dec 2025

6/10 Okay

Anjali

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself is very clean and well maintained, which we appreciated. However, our experience on the adults-only side was disappointing due to poor service. The waitstaff often had an unwelcoming attitude, and service overall felt slow and inattentive. The food was average nothing memorable or standout. One of the biggest issues was at the steakhouse, where we had an 8:00 PM reservation but still waited over an hour to be seated, which was very frustrating and the service after being seating was slow and horrible. Overall, while the property is clean, the service and dining experience, especially on the adult side, did not meet expectations and took away from what could have been a much better stay.
Stayed 4 nights in Dec 2025

8/10 Good

James Thodis, College Park

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Food, Resort, and Beach
Merry Christmas 2025
Stayed 5 nights in Dec 2025

4/10 Poor

shabnam, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor service Barely had any house keeping while staying at the hotel. The amenities and food was so so Not recommended
Stayed 4 nights in Nov 2025