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TrueCost Caribbean Paradise

3.5 star property

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle Aruba, Punta Cana, La Altagracia, 23000
  • Place, Los Corales Beach
    ‪7 min walk‬
  • Place, Aromas Museum
    ‪9 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

Deluxe Studio Suite, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Studio, Multiple Beds, Garden View

  • Garden view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Economy Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Deluxe Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Deluxe Suite, 1 Bedroom, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Deluxe Suite, 1 Bedroom, Kitchenette, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Premium Penthouse

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Penthouse

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Los Corales Villas Beachfront Junior Suite | Beach/ocean view
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  • On private beach
  • Pool
  • Spa
  • Kids’ pool
3.7 out of 5, Good, 1,000 reviews
The price is CHF 71
includes taxes & fees
13 Jul - 14 Jul
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About this property

TrueCost Caribbean Paradise

3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 2 beach bars, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
TrueCost Caribbean Paradise offers 38 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at TrueCost Caribbean Paradise, you're just a quick walk from Los Corales Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 beach bars and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, free food shopping service and luggage storage
  • 6 minutes by foot from Los Corales Beach and a 4-minute drive from Cocotal Golf and Country Club
  • Airport and casino shuttle service available for a fee
A private beach is featured. TrueCost Caribbean Paradise offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at TrueCost Caribbean Paradise. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Punta Cana hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Kat's Corner – On-site restaurant.
Taino – On-site restaurant. Open daily.
Wacamole – On-site restaurant. Open daily.
Element Sport Bar – On-site sports bar. Open daily.
LIqui2 – On-site cocktail bar. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 beach bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Element Sport Bar
  • Kat's Corner
  • LIqui2
  • Taino
  • Wacamole

Things to do

  • 36-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Library
  • Outdoor pool
  • Pro golf lessons

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TrueCost Caribbean Paradise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
TrueCost Caribbean Paradise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TrueCost Caribbean Paradise Hotel Punta Cana
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
Hotel TrueCost Caribbean Paradise Punta Cana
Punta Cana TrueCost Caribbean Paradise Hotel
Hotel TrueCost Caribbean Paradise
Truecost Caribbean Paradise
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
TrueCost Caribbean Paradise Hotel Punta Cana

TrueCost Caribbean Paradise Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 13 out of 56 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Lei

Be careful with reserving this property through Expedia. Upon arriving, I was told that Expedia did not forward the reservation to the property manager, and that there was no vacancy. It was quite nerve wracking, but the gentlemen at the front desk helped me find a place to stay.
Verified

2/10 Terrible

harutyun

Disliked: Staff & service
Very bablly received by office workers
Stayed 6 nights in Mar 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect for the location where the beach is nearby, within walking distance. The staff was lovely and the hotel gave me all the basic necessities. My only complaint is the wifi is not great. I had to use my cellular data traveler's plan, which I usually do when I go out of the country. I am glad I booked here because I got to talk to one of the locals here, who explained and treated me amazingly. I would definitely recommend visiting the gift shop right next to this hotel. The owner really has a passion for helping tourist enjoy their vacation here in the Dominican Republic to the fullest.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Queen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was a bit tricky to find, but once we stopped to read the detailed message that they had sent, it became very clear. The outside, from the street, is so different than the inside. Once inside the gate, I felt as though we were transported to an enchanted, peaceful wonderland. Our stay was magical. Birds and beauty. People are very friendly and they also helped us make reservations at the restaurant across the street. We highly recommend this peace-filled paradise and would definitely go again. What a little unexpected gem.
Stayed 1 night in May 2019
Verified

4/10 Poor

Nahal

Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have hot water, and bathroom got clogged! I won’t come back
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Mathieu

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

We didn’t get the room we paid for. Very noisy air conditioning. Absolutely no interest to help us at front desk. Definitely not recommended
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Kerrian

Disliked: Cleanliness, staff & service, property conditions & facilities
My check in was refused by staff at this property I was left stranded in a foreign country and had to find other accommodations even though I had a confirmed reservation, that was paid for .the staff refused to talk to me or the booking agent, orbitz . She asked the driver “why did you bring them here?”Very disappointed
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Darwin

Liked: Cleanliness
Initially, the driver was unable to find the property and had to call to get directions. Once I arrived, the receptionist was on lunch, and I had to wait 30 minutes in the heat. Once the receptionist arrived at 2 pm, I was told the room was not ready and I had to wait another hour.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Kari

Disliked: Staff & service

Terrible service

Don't even know where to start, but a few things: Tried to get contact with the hotel one month before arrival, but no answer on my e-mail. It was almost impossible to find the hotel since the name was something totally different than what was listed on hotels.com. No toilet paper and when I went to the reception I got some without a word from the staff. Most annoying was the lack of service what so ever.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Sandra

Disliked: Amenities
This is a very terrible stay. To start off we had arranged a driver with the hotel to pick us up and no one was there. No one was there during check-in, we had to wait over an hour to get in. They didn’t give us the wifi to our room. The place was very old, the doors didn’t work, the shower head was not working. The ladies in the front where very rude. This has been the worst experience ever. I do not recommend this hotel. Save your money.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE IN LONG TIME

SCAM ALERT. At my arrival to the place, they did not have my reservation. After complaining and checking it (20minutes with this) they told me there were overbooking in the hotel and I had no room. After complaining of that they offered me a room in the building next to them. As I came for business I said ok, but experience was horrible. Dirty apartment. Balcony to AC machines. WiFi not working. AC not working properly. DO NOT GO.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location !!

Excellent location!, good value for the money. would stay here again!
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb Suit is very big and clean Nice pool
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful everything Overall would recommend And will come back
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Yojanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, pool and beach at this resort are AMAZING!! The hotel itself is perfectly located. We had not any couple issues during our stay, and ew would come back. Thanks!!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice. The beach is just a few steps away from the unit and the nicer beach is less than 5 mins walk away. We love to take a stroll at night at the beach and just sit there listening to the wave and watching the stars. Highly recommended place to stay at!
Stayed 1 night in Apr 2020
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel "Near" the Beach

TrueCost was cheap. It was clean. The check-in process was easy and quick. It's a pretty basic hotel on a fairly busy/noisy road. There are several night clubs in the area so there was loud music until 1-2am every night. The beach is about a five minute walk and the "beach club" is about another five minute walk down the beach. The beach club is nothing more than a bar/restaurant that will let you use their loungers and give you 10% your bill. No beach towels! Everything you need is within walking distance including dozens of restaurants, several mini markets (decent prices), pharmacies, etc. The pool was clean and there are many loungers to use. The A/C in the room worked well. The breakfast included with the stay was at one of three nearby restaurants, none of which are more than a 90 second walk. You get to choose your breakfast from a list of four or five items. They all included coffee. The choices are basic but pretty good. Joy restaurant was our favourite and they also included a choice of fruit juice.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was unforgettable. I took my friend here for the birthday and we could not be happier with our stay. Staff was there to greet us and let us check in early on the morning. Adorable spot with a breathtaking views, so relaxing - highly recommend!!
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesima instalaciones y atención.

Las instalaciones de la habitación es pésima. La puerta del closet no abre, el soporte de la ducha y del papel higiénico esta quebrado. El toma corrientes quebrado y descubierto con el peligro de electrocutarse, mesas de la terraza quebrada. Habitación sucia y cada 2 días la limpian. Esto lo reporté el primer día pero no tenia donde comprar esos repuestos según la repuesta entregada por la encargada. Coordiné taxi para la ida y la vuelta del aeropuerto tanto por correo como por teléfono y no llegó el taxi. El segundo día la mucama no hizo aseo y robó un perfume con crema recién comprado marca Victoria Secret a mi mujer junto con un labial y sombra para los ojos. La respuesta del hotel es que yo tenia que denunciar a la policía a la mucama ya que era su último día de trabajo. el último día a las 09:30 am no había con quien hacer el check out (la recepción estaba cerrada). Cama cruje al mas mínimo movimiento. En el aeropuerto no se conoce como "TrueCost Caribbean Paradise" el nombre real del Hotel es Tropicana.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is a step away from an awesome spot on the beach. Short walk, you are there. It was unlike any other on the island and staff was full of great advice and good vibes. Awesome place to stay. Very safe and it felt like we were staying with family. Instructions were very clear and all of the guests were friendly.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally everyone took excellent care of us and were very friendly. The staff was so pleasant to be around and were always there to lend a helping hand. The location, you can’t beat. We walked just about everywhere from here but taxis are easily accessible as well. We would definitely stay here again.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Karlos

Liked: Cleanliness, staff & service
Tropicana property was a good value when bundled with airfare. The staff were very friendly and the apt was adequate. The AC was strong, the TV was a smart TV and the WiFi worked 70^ of the time. Breakfast was voucher style at local restaurant. There is a market downstairs which was handy and plenty of bars and restaurants close by. Some nights the Bar next door has very loud music until 2 AM. Beach is walking distance and the map they provide is helpful. The airport shuttle was 30 dollars each way and 30 minutes ride. My favorite lunch place was Citrus restaurant. I loved Joy nutritional for smoothies and salads and for pasta and steak try Grace house one block away. Very handy laundry facility across the street for 8 bucks a basket full service. It was a pleasant stay about 6.5 stars out of ten.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. Beautiful house with an Absolutely beautiful view. We couldn't of asked for anything better.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is such a friendly and responsive. On-site manager is a wonderful woman and we had great talks with her. They picked us up at the airport when we arrived and we enjoyed our drive with them to the place. The unit itself is on a beautiful beach. We went scuba diving one day and it was one of the best diving experiences we have had. The locals were very friendly and we felt generally safe.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time in this secluded getaway! The sounds of the waves crashing at night to sleep to was amazing! Such a beautiful location. It was the perfect place for our honeymoon!
Stayed 1 night in Sep 2019