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Garza Blanca Resort & Spa Cancun - All Inclusive

Property class: 5 and above
VIP Access

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Three Bedroom Loft | Terrace/patio
Three Bedroom Loft | View from room
Upgrade Mousai Cancun - All Inclusive | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Premium bedding, down duvets, minibar, in-room safe

Three Bedroom Ocean Front

  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | Premium bedding, down duvets, minibar, in-room safe

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade Mousai Cancun - All Inclusive

Upgrade Mousai Cancun - All Inclusive | View from room

Upgrade Mousai Cancun - All Inclusive

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature down duvets and premium bedding. This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.
7 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Garza Blanca Resort & Spa Cancun - All Inclusive. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Treat yourself to aromatherapy, hydrotherapy or massages at Spa Imagine
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – On-site restaurant. Open daily.
Bocados – On-site restaurant. Open daily.
Hiroshi – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 743 out of 1030 reviews
Rating 8 - Good. 148 out of 1030 reviews
Rating 6 - Okay. 65 out of 1030 reviews
Rating 4 - Poor. 31 out of 1030 reviews
Rating 2 - Terrible. 43 out of 1030 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

CARLINE, OCALA

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 4 nights in Dec 2025

6/10 Okay

Eddie L

Travelled with family
Liked: Cleanliness, property conditions & facilities
New Hotel well maintained, Service was so-so , they seemed to be overwhelmed. Stayed for NYE. Staff was friendly. The tipping seemed to be excessive for a all inclusive. Food concepts was really good but the execution was average. Good Property but they have to work on the details and improve the overall experience. For the right price it could be a good value.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, amenities were beautiful. The service at the restaurant and pool side were great. It was awkward being asked if we wanted to tip every time we got anything. I would recommend not asking and just handing the machine to the guest. It takes away from the experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 9 nights in Dec 2025

6/10 Okay

Xuefei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was good. Just even though it said it’s all inclusive, still has lots to pay, like movies.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kaylee

Stayed 8 nights in Dec 2025

10/10 Excellent

Coren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Chinedu Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!! Keep it up
Stayed 7 nights in Dec 2025

10/10 Excellent

Junior O

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and respectful staff and the food and kitchen is top chef and balcony views are beautiful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

MELISSA, PHILADELPHIA

Stayed 4 nights in Dec 2025

10/10 Excellent

Elham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an overall excellent stay and truly enjoyed the property and service. Our only small suggestions for improvement would be the addition of a coffee/tea station and a few more entertainment options on site. These would make an already great experience even better. Thank you for a wonderful stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brittani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best all inclusive hands down. Have been 8 times. A little aggressive on time share pitch, just say no and be firm
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all the way.
Stayed 3 nights in Dec 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff and food
Stayed 5 nights in Nov 2025

10/10 Excellent

Anjali U

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort. Amazing food, top notch service.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at Garza Blanca Resort in Cancun. The food was delicious at every restaurant we tried, and the variety made every meal feel special. The pool and beach were absolutely beautiful—perfect for relaxing, swimming, and enjoying the sun. What truly made the trip unforgettable was the staff. Everyone we interacted with was warm, friendly, and went above and beyond to make sure we had everything we needed. Their attention to detail and genuine kindness really elevated our stay especially when traveling with a baby! Overall, it was an amazing trip, and we can’t wait to come back! Would highly recommend it for someone with kids!
Stayed 5 nights in Nov 2025

10/10 Excellent

Trinise

Stayed 3 nights in Nov 2025

6/10 Okay

Dariusz

Liked: Cleanliness
Stayed 7 nights in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Service was great. I will say unfortunately the restaurant food was better two years ago. It was still good but not what we remembered. We were blown away the first time there.
Stayed 4 nights in Nov 2025

8/10 Good

Vladimir

The rooms are incredible beautiful and clean! The stuff
Stayed 8 nights in Nov 2025

8/10 Good

sriharsha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and waiters. High end rooms. You will feel the luxury. A couple downsides: not much for kids. There's 1 kid zone, and that was good, but need a couple more activities, and taking in 2yos. Put a few kids slides in pools. Put kid friendly pool depths. Most of them are too deep for 6yo and less. Add more hot tubs. Overall we had a great experience.
Stayed 6 nights in Nov 2025

10/10 Excellent

Abu Talib Mansoor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything at Garza was top class. The service staff was great. The only complaint we have is that they don’t have enough entertainment by the pool or at night for families.
Stayed 6 nights in Nov 2025

10/10 Excellent

Sean

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were massive and well taken care of pools were absolutely glorious. Restaurants were great as long as you were not in a rush.
Stayed 5 nights in Nov 2025