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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
VIP Access

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Three Bedroom Loft | View from room
Upgrade Mousai Cancun - All Inclusive | View from room
Three Bedroom Loft | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Place, Punta Sam Beach
    ‪11 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Premium bedding, down duvets, minibar, in-room safe

Three Bedroom Ocean Front

  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | Premium bedding, down duvets, minibar, in-room safe

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade Mousai Cancun - All Inclusive

Upgrade Mousai Cancun - All Inclusive | View from room

Upgrade Mousai Cancun - All Inclusive

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature down duvets and premium bedding. This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.
7 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Garza Blanca Resort & Spa Cancun - All Inclusive. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Treat yourself to body treatments, massages or facials at Spa Imagine
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 11 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – On-site restaurant. Open daily.
Bocados – On-site restaurant. Open daily.
Hiroshi – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 748 out of 1048 reviews
Rating 8 - Good. 152 out of 1048 reviews
Rating 6 - Okay. 66 out of 1048 reviews
Rating 4 - Poor. 38 out of 1048 reviews
Rating 2 - Terrible. 44 out of 1048 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luvleen

Stayed 6 nights in Nov 2025

10/10 Excellent

Carlos Costa Pires

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean place, amazing staff, good location. Very good food! Lacks in entertainment.
Stayed 6 nights in Oct 2025

10/10 Excellent

Itamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accessibly to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gifford

Stayed 4 nights in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Nov 2025

10/10 Excellent

Tiki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The staff went out of their way to make sure we had everything we needed. The hotel was clean and the service was impeccable. I actually can’t wait to go back. No sea weed on the beach and the food was amazing. This is definitely worth the 5 star rating. And a special thank you to Jesus in the Hiroshi restaurant 💕
Stayed 3 nights in Nov 2025

8/10 Good

Mervy Cassie

Travelled with family
Liked: Cleanliness, amenities
Good overall. Room cleaning became an issue twice.
Stayed 7 nights in Nov 2025

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where amazing, so nice and helpfull. The room got cleaned twice a day, the pool and beach area was great. The restaurants where great as well!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The property is gorgeous and the staff were all so lovely and helpful. They made sure everyone had an amazing experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Briana

Stayed 6 nights in Nov 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most gorgeous hotel with amazing food and staff. The pools were beautiful and the rooftop pool with staff (Marko and Karla) serving the comfortable lounges and amazing restauarant along the gorgeous infinity pool. The guests were younger and polite and great to chat with. There is an amazing music selection from quiet spa to nice chill music as the day goes on outside in the pool areas. The weddings they prepared for were gorgeous. The beach and area are amazing. I just got back and am booking again!
Stayed 7 nights in Nov 2025

8/10 Good

Freddy

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! Service was exceptional and so was the cleanliness. Restaurants were all very welcoming and the food was outstanding. The resort could use some day and night life. Nothing to do past 10pm
Stayed 7 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, super high-end! Incredible views of the turquoise waters of the Caribbean with lush palm trees. Every morning we would wake to a scene right out of a magazine! The resort had many interactive activities for the guests. Soothing ambient music plays throughout the resort. A real tropical paradise.
Stayed 7 nights in Oct 2025

8/10 Good

Nelson Pereira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, clean room, the food was delicious in all restaurants!
Stayed 7 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, grounds are kept beautifully and the food is amazing. However, the service is really what stands out here. This was our second time staying at Garza this year, and we made sure to text our butlers before coming back. Arcos and Sostenes once again went above and beyond to make us feel welcomed back. They literally took care of everything for us! They made sure we got our same room from the first visit since we loved it so much, had a welcome gift waiting for us in our room, took the time to have balloon animals made for our daughter, got us dinner reservations each night- and the list goes on! Also, Dao is hands down our favorite restaurant! Fernando and Miguel are great and even recognized us from our first stay! They took the time to bring out special desserts, make a special frozen mocktail for our daughter- and of course, the service was top notch. I cannot remember her name, but one of the waitresses in the lobby bar was the best. She would come right up to us as soon as we arrived, already knew our order, and would make us right at home! In the gourmet hall, we did have one exceptional waiter on Halloween. I do not remember his name, but his costume was a yellow rain jacket, and he had a red balloon tied to his wrist. He took the time to talk to us about our stay, ask us our feedback on the resort, and even gave recommendations on ideal times to return to Garza! As we were leaving, our bell boy, Feruin took care of everything!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond expectation. Their customer service was the best. My family had very good time at this resort!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was amazing, attention to details was mind boggling! Look forward to checking out there other locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our four night stay at this property. The grounds are beautiful and very well maintained. Room was spacious, clean and comfortable and The staff was also great. Very professional and friendly. Food was very good with one unfortunate exception. Blanca Blue was our favorite restaurant with Dao coming a close second. The exception was Bocados Steakhouse. We were quite disappointed with the service there, as well as some of food we ordered. But that really is the only negative experience during our stay. I would not hesitate to go back to this property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roman

Great experience, very attentive staff, specifically
Stayed 5 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 3 nights in Oct 2025

6/10 Okay

Ja Nina

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful and luxurious resort I even visited. Customer service is top notch let me not talked about the food and how clean everything is. I loved this resort so much didn’t want to leave. I would rate this place 100/10 …
Stayed 6 nights in Oct 2025

10/10 Excellent

Gent

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being home
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonardo de Jesús, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The girls in the Kids Club are amazing! They’re so caring, fun, and great with the kids — my child absolutely loved every minute there.
Stayed 5 nights in Oct 2025