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Palms Hotel

3.0 star property

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Photo gallery for Palms Hotel

Lunch and dinner served
Interior entrance
Rooftop terrace
Suite | Minibar, in-room safe, desk, free cots/infant beds
Lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
66, St Jean Road, Quatre Bornes
  • Place, Quatre Bornes Central Market
    ‪3 min walk‬
  • Place, Grand River North West
    ‪2 min drive‬
  • Place, Casela Nature and Leisure Park
    ‪11 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cots/infant beds

Superior Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, desk, free cots/infant beds

Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Palms Hotel

A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and spa services.
Palms Hotel offers 48 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at Palms Hotel, you're just a quick walk from Quatre Bornes Central Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Royal China, a fine-dining restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Quatre Bornes Central Market and a 3-minute drive from Grand River North West
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Palms Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Quatre Bornes hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Royal China – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sky 12 – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal China
  • Sky 12

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 12 floors
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palms Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 80 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Hotel Quatre Bornes
Palms Quatre Bornes
Palms Hotel Hotel
Palms Hotel Quatre Bornes
Palms Hotel Hotel Quatre Bornes

Palms Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Dharmavir

Liked: Staff & service
Disliked: Amenities
Hotel is supposed to be non smoking. Guests are requested to smoke either on ground level outside the hotel or on top floor where there is an open area. However it appears this restriction does not apply to some in Management who use room 610 for their smoking breaks. The whole 6th floor stinks like a chimney.
Stayed 16 nights in Jan 2023
Verified

6/10 Okay

Nejat Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Umgebung schmutzig, sanierungsbedürftig laut. Fenster schließen nicht > Straßenlärm, warm. Klimaanlage defekt. Täglich einmal Stromausfall. Kakerlaken im Zimmer. Keine Klobürste. Nur eine Zudecke. WLAN funktionierte nicht immer. Möbel veraltet durchgesessen. Personal freundlich und bemüht. Kein europäischer Standard.
Verified

10/10 Excellent

Leopold Dominique

Liked: Staff & service, amenities, property conditions & facilities
très bonne emplacement les chambres sur arrière calme, côté négatifs les repas servie trop épicée mauricien même le petit déjeuner coté salé trop épicées mauricien impossible de manger pour nous réunionné on et obliger de diner et prendre le petit déjeuner à l'extérieur
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Damilola Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges. The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
Stayed 8 nights in Feb 2022
Verified

8/10 Good

Hans W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, zuvorkommendes Personal. Geräumiges Zimmer. 2 Parkplätze direkt vor dem Eingang versperren diesen leider des öfteren.
Stayed 4 nights in Oct 2021
Verified

8/10 Good

EFRAIM

Liked: Cleanliness, staff & service

ice view at the top of the building

Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lit confortable Absence de ma réservation à mon arrivé Obligé d’envoyer le mail expédia moi même pour leur montrer ma bonne foi Douche sale de détritus quand nous sommes allez les voir ils n’ont rien Je ne mets plus mes pieds la bas
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé agréable on peu que y retourné un petit bémol le petit déjeuné trop simple
Stayed 1 night in Jan 2020
Verified

8/10 Good

Chaewoon

Liked: Staff & service, property conditions & facilities, room comfort

추천합니다.

주변에 식당도 있고, 시장도 있습니다. 하지만 밤에는 돌아다니기 좀 무섭습니다.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Chaewoon

Liked: Staff & service, property conditions & facilities, room comfort

추천합니다.

위치가 좋습니다. 주변에 피자헛, KFC 등 식당도 있구요. 귀찮으시면 12층 식당도 저렴하고 좋습니다.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping staff ,there work are outstanding !
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
I didn't like the showers,they need some attention and the breakfast also needs some improvement.
Stayed 15 nights in Nov 2019
Verified

6/10 Okay

andrew

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is not well suited to a businees stay. No desk in room. A/c difficult to set. Tv reception terrible on most stations
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms view

Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
Stayed 2 nights in Apr 2019
Verified

8/10 Good

mahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tre bien

bien passer , acceuil tres sympas
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Meghal

Liked: Cleanliness, staff & service

Well located and a decent price for mauritius

Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Corinne

Confort basique ( Bar au dernier étage tres sympa

Chambre basique avec salle de bains basique. Pas de room service. J'ai demandé qu'une robe soit repassée, on a monté une planche et un fer dans ma chambre. Je me suis réveillée un matin piquée de partout par je l'espère un moustique quand j'ai demandé que la chambre soit traitée cela a paru surprendre. En revanche, il semblerait qu'elle est était en effet traitée car plus de moustique..
Stayed 11 nights in Oct 2018
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Good location - Terrible WIFI
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was OK, but the Restaurants wasn't good at all. The restaurants are not part of hotel, so every time you need to pay. Hotel only caters for French speaking people as all T.V channels are in French.
Stayed 5 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

Nice hotel. Location of the Hotel is good and nearby to bus stop/ taxi stand, market, bank and post office. facilities and cleanliness was good. Food is not very good. Staff of the hotel is okay. Recommended for families also.
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel an einer „Hauptstraße

Hotel liegt direkt an einer Hauptstraße mit vielen kleinen Bars und einigen Restaurants. Das Hotel selbst hat wohl ein „chinesisches“ Restaurant welches gerade so Ok ist. Viele Speisen der an sich übersichtlichen Karte gibt es wohl nur auf der Karte. Der Hoteleingang ist meistens mit PKW zugeparkt so dass ein Durchkommmen nicht unbedingt einfach ist.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Great value for money! It was a little out of the way of the restaurants etc, but as taxis are so cheap and plentiful it wasn't an issue. Great views at the sky restaurant for breakfast, drinks etc too
Stayed 4 nights in Jun 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommend, service is bad

The hotel service and facilities are bad, they do not have room service, breakfast options are very less and bad, do not have basic amenities like dental kit, shampoo, lotion etc. Overall it is not worth paying so much and you are not getting good service. NO VALUE FOR MONEY
Stayed 3 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Bof

Très bonne établissement dans l'ensemble cependant l'espace beauté est à revoir car le soin du visage à endommagée le visage de ma maman tandis que le "brushing" que j'étais censée faire c'est terminé par ma maman qui me fait un brushing dans le salon que nous avons quand même payer car la demoiselle présente ne savait pas comment utiliser leur lisseur "Steampoads"
Stayed 4 nights in Jan 2018
Verified

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Over rated and ‘over pictured’!

A goof $70 hotel. Not worth $115.
Stayed 1 night in Dec 2017