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Aparthotel

Hotel Le Cavalier - M11

2.0 star property

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Photo gallery for Hotel Le Cavalier - M11

Comfort Room | Desk, laptop workspace, free WiFi, bed sheets
Superior Room | Courtyard view
Exclusive Room | Desk, laptop workspace, free WiFi, bed sheets
Superior Room | Living area | 32-inch flat-screen TV with cable channels
Superior Room | Living area | 32-inch flat-screen TV with cable channels

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
58 Rue Saint-Louis, Québec, QC, G1R 3Z3
  • Place, Grande Allée
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪5 min walk‬
  • Place, Quartier Petit Champlain
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Comfort Suite

Comfort Suite | Desk, laptop workspace, free WiFi, bed sheets

Comfort Suite

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Classic Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Desk, laptop workspace, free WiFi, bed sheets

Exclusive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Loft

Premium Loft | Desk, laptop workspace, free WiFi, bed sheets

Premium Loft

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Living area | 32-inch flat-screen TV with cable channels

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Interior detail
Hôtel Palace Royal Centre-Ville par JARO
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 3,532 reviews
The price is CHF 107
includes taxes & fees
9 Dec - 10 Dec
Hôtel Palace Royal Centre-Ville par JARO

About this property

Hotel Le Cavalier - M11

Aparthotel in Québec City, 5-minute walk to Château Frontenac
This smoke-free aparthotel features self parking and multilingual staff assistance. Each apartment provides a sitting area and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. A hairdryer, a shower and a desk are among the other amenities that guests will find. Housekeeping is available on request.
Hotel Le Cavalier - M11 offers 19 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

During your stay at Hotel Le Cavalier - M11, you're just a quick walk from Château Frontenac. Features include self-parking (surcharge). This budget aparthotel has 19 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a sitting area, a flat-screen TV and a coffee maker
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Services include a virtual front desk
  • Just a 5-minute walk from Château Frontenac and 4 minutes on foot from Grande Allée
Hotel Le Cavalier - M11 offers its guests multilingual staff. The front desk is open around the clock. Parking is available for a fee.

This Québec City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 22 per day)
  • Parking on site (CAD 22 per day)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 22 per day
  • Nearby parking fee: CAD 22 per day (328 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 2024-11-30, 113304, 113304, 2025-11-30

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Le Cavalier - M11 Québec
Hotel Le Cavalier - M11 Aparthotel
Hotel Le Cavalier - M11 Aparthotel Québec

Hotel Le Cavalier - M11 Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 121 reviews
Rating 8 - Good. 31 out of 121 reviews
Rating 6 - Okay. 18 out of 121 reviews
Rating 4 - Poor. 26 out of 121 reviews
Rating 2 - Terrible. 15 out of 121 reviews

7.4/10

Cleanliness

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

jody-lynn

Disliked: Cleanliness, property conditions & facilities
The hotel is not maintained well. It is run down. Not overly clean. Our room was okay. Not enough towels (no one around to ask for more). Mismatched furniture that doesn’t complement the ambiance of the building. Bed was very uncomfortable. Stairs are wobbly. Carpeting really dirty. Difficult to book as well. On a plus note, it was in a great location. Lots of great restaurants, bars and coffee shops close by.
Stayed 2 nights in Aug 2025

2/10 Terrible

Apraham

Travelled with partner
Liked: Cleanliness, amenities
First thing,the hotel was hard to find, no parking for the hotel, 400 meters from the hotel have a pay parking $24 per day, there is no Reception, they check-in site was not working, we had to call to get the code for the door, AC was leaking water inside, 3:00am AC start to make braking noises wake me up, i had to shutdown the AC , it was one plug beside the sink stop working, i aske them to reset the breaker but no one came to do that. In general i will not book with this hotel again , and i will not recommended to otheres.this was my experience.
Stayed 3 nights in Aug 2025

2/10 Terrible

Gayoung

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would give this place a zero-star rating if I could. I left within five minutes of my arrival after seeing how unhygienic it was. Almost every wall in my room looked like it was minutes away from falling off, the bed was unstable, and the sheets were dirty, with strands of hair found on them. It seemed like the room had never been cleaned since the last guest left. The room I stayed in (unit 7) looked nothing like the photos posted by this property. It was a horrible experience, and they only offered a refund of $125 instead of a full refund. STAY AWAY FROM THIS PLACE AT ALL COSTS.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Not for family

Staying with family specially with kids, don’t. Very bad experience with bathroom, there was very bad smell my kids don’t even wants to use it. No proper communication unless it’s 911 situation. No receptions no helpline. It’s ok just coming for sleep but not for family. One more, no AC working and portable has terrible sound. No microwave as shown in picture
Stayed 2 nights in Aug 2025

4/10 Poor

Shaun

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Navjot

Disliked: Property conditions & facilities
Location is excellent
Stayed 1 night in Aug 2025

6/10 Okay

Tammy

Travelled with family
Good Location Comfortable beds Property needs some attention.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was exactly what we were looking for.
Stayed 1 night in Aug 2025

8/10 Good

igor

Travelled with family
Liked: Cleanliness, room comfort

good

checkin was bumpy as codes were not correct. phonecall resolved ot quickly
Stayed 2 nights in Aug 2025

6/10 Okay

Valérie

Liked: Cleanliness, room comfort
Personne ne pouvait me parler en français, j’ai essayé de téléphoner à plusieurs reprises pour des informations et je n’ai eu aucun retour d’appel. Lorsque j’ai eu un problème de clé c’était une anglophone qui m’a répondu. Aussi, le stationnement suggéré ne prenait aucun visiteur, j’étais prise à l’entrée. Il faudrait aviser que le stationnement à cet endroit n’est pas garantie. Par contre, la chambre était propre, bien équipée et très bien située.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Maryam

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean property
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property, terrible customer support, terrible communication.
Stayed 1 night in Aug 2025

10/10 Excellent

Sade

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! I rebooked after my last stay because I really enjoyed and I love how close it is to everything to be able to explore!
Stayed 1 night in Aug 2025

4/10 Poor

Tina-Lynn

Travelled with group
Liked: Cleanliness, amenities
The area was fantastic. The property itself seemed ok but our room definitely was not what i was expecting. My friend needed to plug in her sleep machine and there were no proper plugs in the room except one. We had to unplug the TV and drag a cord accross the room. The emergency exit went through our bathroom wich was scetchy and made us feel unsafe. The mini split needs to be cleaned. It was blowing black chunks of mold on my bed. I booked through a 3rd party site so i had no idea how to contact the property and it wasnt like these issues were going to get taken care of while we were there. The rooms needs an overhaul, walls cracked and looking run down. You could tell it was well cleaned so no complaints there. For the price this room needs some work.
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Property conditions & facilities
Great location, small room (with a large bathroom). Virtually everything was unplugged -- good thing we didn't want the television, because the cord was behind a large dresser and hard to get to. The tiny kitchenette was fine. But the first night the air conditioner leaked all over our clothes and the floor. We cleaned it up but, as far as we could tell, when we reported the leak, all they did was give us some clean towels; they didn't even pick up the wet ones on the floor below the air conditioner. Only one parking location was suggested and it was full. We ended up purchasing a two-night pass to the garage from a helpful shopkeeper across from the entrance. That's below-average service by the hotel. And all communications were done online; no one was onsite. It worked ok, but it wasn't our preference.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sade

Liked: Cleanliness, amenities, property conditions & facilities
Loved the space! So central and convenient making it easy to explore everything. I enjoyed so much that I already booked my next stay :)!
Stayed 1 night in Jul 2025

8/10 Good

Wendy, Dartmouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this property with a filter on requiring parking. This property on Expedia said parking was available. We knew we would have to pay. Being in downtown old Quebec it is very busy with one-way streets and the address they gave for the parking garage was not easy to find. The number on the street was actually a store. After multiple trips around the block in traffic and heat and a few attempts to call them to get clarification, We were eventually told the entrance is at the next block and around the corner. This is something simple that should be told When the parking lot is recommended. The only other issue we had was that the toilet did not flush well. Sometimes it took a couple flushes to even get a small amount of toilet paper down. We did not do anything to plug the toilet. It was like that when we arrived. Otherwise, the bed was comfortable and it was spacious. The air conditioner worked well.
Stayed 1 night in Jul 2025

4/10 Poor

Todd

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was not what was expected. The shower itself was in the bedroom. The tv, cable box and fridge could not be plugged in at the same time as their location held only one double outlet. The baseboards were covered in old hair and dust. Three bath towels were left for our three night stay. No hand towels or face cloths were available. We were left with two coffee filters and had to ask for a third. The room was not cleaned during our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, room comfort

Great location at a great price!

Great location at a great price. The property is older with no elevators, but this was all part of the charm of staying in Vieux Quebec. Staff was very responsive with any questions. There is no reception desk. Check-in information was provided the day of our arrival and for check-out we just notified them via their online portal. There were minimal outlets so I would recommend bringing your own multi-device chargers if that will be a problem for you. Nothing beats walking out the front door right into Vieux Quebec! We would definitely book here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time staying in this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Sandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stains on tub, tiles, etc. Old sunken mattresses, old comforters, AC blows cold air directly on your head, decrepit old building, old carpets, crooked stairs.
Stayed 1 night in Jul 2025

10/10 Excellent

Le

Liked: Cleanliness, property conditions & facilities
It is quite near the center of Quebec City.
Stayed 2 nights in Jul 2025