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Hotel Charles-Alexandre - Par Aneyro

3.0 star property

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Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Superior Room | Living area | Flat-screen TV
Front of property
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Plains of Abraham
    ‪7 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 220 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

Hotel Charles-Alexandre - Par Aneyro

Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and a hairdryer. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Charles-Alexandre - Par Aneyro. During your stay, you're just a quick walk from Grande Allée. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a car charging station and a fireplace at reception
  • 13 minutes by foot from Quebec City Convention Center and a 3-minute drive from Quebec City Town Hall
  • Dogs welcome for a fee
Hotel Charles-Alexandre - Par Aneyro offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Charles-Alexandre - Par Aneyro also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 29.89 per night)
  • Limited on-site self parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 34.49 per accommodation, per night (maximum CAD 103.47 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 28.74 per night
  • Pet fee: CAD 34.49 per accommodation, per night (maximum CAD103.47 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 093155, 2026-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Hotel Charles-Alexandre - Par Aneyro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 541 reviews
Rating 8 - Good. 189 out of 541 reviews
Rating 6 - Okay. 51 out of 541 reviews
Rating 4 - Poor. 21 out of 541 reviews
Rating 2 - Terrible. 17 out of 541 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Clemence

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and cozy. I wish all hotels were like this
Stayed 4 nights in Dec 2025

10/10 Excellent

Qingshuang

Stayed 1 night in Dec 2025

8/10 Good

Jenny, Gaithersburg

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had good stays
Stayed 2 nights in Dec 2025

6/10 Okay

Nicholas

Travelled with partner
Disliked: Amenities
Room door was open when we arrived Shower door was missing/ didn’t close so floor would end up wet and slippery Tv didn’t work No fitted sheet on bed Odd smell in washroom when we arrived
Stayed 2 nights in Dec 2025

10/10 Excellent

Adrienne, Greely

Stayed 2 nights in Dec 2025

4/10 Poor

ANDRE

Disliked: Cleanliness, staff & service, amenities
Les places de stationnement ne sont pas indiquées derrière l'hôtel donc on ne sait pas trop si on est stationné chez le voisin... (peut-être était-ce au sol mais en hiver on ne voit rien). La télé ne fonctionnait pas. Il manquait une porte de douche... (eh oui!!). Des serviettes blanches avaient des grandes traces de vert.., et on voyait que c'était usé... pas mal usé... L'endroit est bien situé, mais l'hôtel manque définitivement d'amour.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lefide

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
While all the touch surfaces were clean the rest of the room was not very clean. Dust on the light fixtures, mold on the wall in the closet (not black mold but nevertheless) and the floor was gritty even after they had just cleaned.
Stayed 3 nights in Dec 2025

8/10 Good

Holly

Travelled with group
The room was clean and pretty. NIce view to the street! Parking was confusing but worked out fine. Maps of the local areas of interest would have been nice. We had no idea how close many nice restaurants were without have to hike up the hill toward the Old City. The only slight complaint was the room was very warm, hot at night and being on the street opening the window was a little loud. Other than that it was very good value for the cost :)
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Easy acces parking
Stayed 1 night in Nov 2025

8/10 Good

Cinthya

Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this hotel because they have an electric vehicle charger. I called them to verify before booking. When I arrived and paid the parking fee, the chargers were not working. No one is on site so I called them using their front desk phone. They said they’d send someone to come look at it. They never did. I called back a few hours later and they said it wouldn’t be fixed until tomorrow. I paid extra to stay here vs other places because of the car charger. Very disappointing as I had to leave early to charge my car on the way back to the airport.
Stayed 1 night in Nov 2025

8/10 Good

Ayush

Liked: Cleanliness, amenities
We stayed for 2 days but there was no one toclean the room next day
Stayed 2 nights in Nov 2025

6/10 Okay

Donald, Nepean

Disliked: Staff & service, amenities
No on site staff. Access through electronic codes works well however really a self serve feel. Rooms need an updating. Bed was comfortable however bathroom needs a renovation. Price for the room did not match expectations.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Sandara Nadja

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! The hotel was great — very comfortable, excellent communication with the staff, and super pet-friendly. I brought my little dog and she was warmly welcomed. The location was perfect — very walkable and close to everything, with a cool neighborhood vibe. Highly recommend, especially if you’re traveling with pets!
The reception
Stayed 2 nights in Oct 2025

6/10 Okay

dany

Business traveller
Pas bien insonorisé et odeur particulière
Stayed 1 night in Oct 2025

10/10 Excellent

Hesam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good😍
Stayed 1 night in Oct 2025

10/10 Excellent

Shubham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean unit with helpful staff who responded in a timely fashion to any questions or requests
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fangyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Oct 2025

6/10 Okay

Sung Won

Travelled with family
Stayed 2 nights in Oct 2025

2/10 Terrible

Lucia You Young

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in: I never received any check-in instructions until 2 hours from 4pm of the day of arrival. This was really concerning me because the notes associated with this hotel's page indicated that the check-in instructions would be sent up to 48 hours ahead of check-in. The access code was easy to use, but the sheer lack of communication leading up to receiving the access code was so frustrating, that I found myself messaging them via the hotels.com website as well as their own website's "contact us" page. Room itself: We were given a room on the second floor (the top floor of the building) and the room door was right in front of the staircase. The room door was associated with some access code device, but the latch was a bit loose, which ended up with an incident where some random person barged into the room (with no explanation of why they even barged in..). This gave me some concern for my security. Everything else seemed clean and organised UNTIL I saw a spider crawl across the ceiling and a centipede-looking bug crawl across the floor. I in fact woke up the next day to a spider in my shoe. There was also a ball of dust next to the radiator. Washroom: Clean enough but the sink was installed literally four feet away from the bed. The floor of the shower was clean, but the installation to cover the water (shower "doors" I guess) were not the cleanest. Other: Hair dryer's back (the metal mesh) was literally scotch-taped to the dryer. Fire hazard. Be careful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zussarrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Genevieve

Stayed 1 night in Oct 2025