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Hotel Charles-Alexandre - Par Aneyro

3.0 star property

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Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Superior Room | Living area | Flat-screen TV
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Front of property
Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande AllĂ©e
    â€Ș1 min walk‬
  • Place, Battlefields Park
    â€Ș2 min walk‬
  • Place, Plains of Abraham
    â€Ș7 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș18 min drive‬

Room options

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 220 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Economy Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Charles-Alexandre - Par Aneyro

Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and a hairdryer. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Charles-Alexandre - Par Aneyro. During your stay, you're just a quick walk from Grande Allée. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a car charging station and a fireplace at reception
  • Steps from Grande AllĂ©e and 7 minutes on foot from Plains of Abraham
  • Dogs welcome for a fee
Hotel Charles-Alexandre - Par Aneyro offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Charles-Alexandre - Par Aneyro also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 29.89 per night)
  • Limited on-site self parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 34.49 per accommodation, per night (maximum CAD 103.47 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 29.89 per night
  • Pet fee: CAD 34.49 per accommodation, per night (maximum CAD103.47 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 093155, 2026-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Hotel Charles-Alexandre - Par Aneyro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 570 reviews
Rating 8 - Good. 197 out of 570 reviews
Rating 6 - Okay. 53 out of 570 reviews
Rating 4 - Poor. 22 out of 570 reviews
Rating 2 - Terrible. 17 out of 570 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zibin

Stayed 3 nights in Feb 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness
Easy check-in/check-out
Stayed 2 nights in Feb 2026

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Magnifique
Stayed 2 nights in Feb 2026

8/10 Good

Christa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy rooms, efficient staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Ashkan, Gatineau

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. The staff were helpful. Overall, everything was perfect
Stayed 2 nights in Feb 2026

4/10 Poor

Maria Luisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was dirty. There were “dust hares” under the beds which were only downgraded to dust bunnies when I requested a deep clean. Broken light bulb in the bathroom, lack of soap in soap dispenser and tiny bugs everywhere were not addressed despite our requests.
Stayed 3 nights in Feb 2026

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
With this being a virtual hotel (no front desk reception) it was very smooth. Simply pick up the phone ant the reception desk and your support is right there. If you text them they response with seconds. Great job!
Stayed 2 nights in Feb 2026

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Maureen

Travelled with family
Liked: Amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

milena fernanda

Stayed 2 nights in Feb 2026

8/10 Good

Philip

Stayed 3 nights in Feb 2026

8/10 Good

Kenzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very well taken care of, great location and very cute. If you are someone who struggles with stairs or online check ins i wouldn't recommend. However i loved the charm of the hotel and it provided us with access to alot of sights without having to drive!
Stayed 2 nights in Feb 2026

6/10 Okay

Ella Rolande

Stayed 1 night in Jan 2026

10/10 Excellent

Roman

Very contemporary. Nice setup except it’s non personnel accommodation. Need to press # sign after you enter your code from main entrance
Stayed 6 nights in Jan 2026

6/10 Okay

Brooke

Travelled with group
Liked: Cleanliness, property conditions & facilities
Lack of staffing & no refilling of tea/coffee or changing of towels at housekeeping. Someone entered our room while we were still in there without knocking???
Stayed 4 nights in Jan 2026

10/10 Excellent

Olga

Stayed 3 nights in Dec 2025

10/10 Excellent

Anik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons vraiment adorĂ© notre sĂ©jour Ă  l’hĂŽtel. Notre chambre Ă©tait parfaite : les lits Ă©taient super confortables et le concept avec lits superposĂ©s, c’est idĂ©al quand on voyage avec des enfants. L’immeuble est vieux, mais justement
 j’ai trouvĂ© ça super charmant. J’ai aussi beaucoup aimĂ© qu’il n’y ait pas de rĂ©ception. Tout se fait en ligne, mais c’est trĂšs facile de parler Ă  quelqu’un si on a besoin d’aide. Le petit stationnement (avec frais) est pratique, et surtout : il y a une borne de recharge pour les vĂ©hicules Ă©lectriques — gros plus pour nous! Il y a aussi une salle commune oĂč on peut se prĂ©parer un petit dĂ©jeuner, avec micro-ondes et grille-pain. TrĂšs pratique le matin. Bref, on a adorĂ© notre expĂ©rience et on espĂšre vraiment y retourner un jour.
Stayed 2 nights in Jan 2026

2/10 Terrible

DUBRAVKA

Travelled with partner
Disliked: Amenities, property conditions & facilities
I planned this trip to MontrĂ©al to celebrate my boyfriend’s birthday and was genuinely excited about it. What should have been a nice, meaningful getaway ended up leaving me feeling unsettled, disappointed, and honestly shaken — not just by the stay itself, but by what happened afterward. From the very beginning, things felt wrong. We had trouble even getting into the building because the electronic key system was confusing and unreliable, which left us standing outside in the cold trying to figure out how to enter. When we finally got inside, I was startled to see that the main entrance door had been broken and replaced with a sheet of plywood. This wasn’t some back entrance or temporary interior repair — it was the front door. Seeing that immediately made me feel unsafe. Inside the building, there was a strong chemical smell that gave both of us headaches and made it hard to relax. It lingered and added to the overall feeling that something wasn’t right. The room itself had basic issues that shouldn’t happen anywhere presenting itself as a hotel. There was no soap in the bathroom, the TV didn’t work, and the stairs were extremely narrow and steep, with no elevator, which was not clearly disclosed when booking. There was also no front desk or staff on site, which made the entire experience feel unattended and isolating. What upset me most was that this was supposed to be a birthday trip — something special — and instead it felt stressful and disappointing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melodie

Business traveller
Liked: Cleanliness, staff & service, amenities
I stayed here alone for one night and overall had a great experience. The hotel is very well located, extremely clean, and the rooms are spacious, cozy, and comfortable. I really appreciated the smart TV, mini fridge, and coffee setup in the room. There’s also a shared kitchen downstairs in the lobby, which is a big plus. One thing to note: the walls are very thin, and you can hear quite a lot from neighboring rooms. Other than that, I really loved my stay and would definitely recommend it, especially for a solo stay or short visit.
Stayed 1 night in Jan 2026

6/10 Okay

Rosemarie

Stayed 3 nights in Jan 2026

2/10 Terrible

SOFIE

Travelled with family
Disliked: Cleanliness, staff & service
La chambre n'avait pas été faites lors de notre arrivé à 17h15 le 31 décembre. Une chance que nous sommes passé avant notre soirée. Puisque personne n'est sur place, nous avons dû téléphoner et attendre pour se faire donner une mauvaise excuse... seulement un petit ménage avait été fait puisque les personnes gardait la chambre pour une autre nuit... C'est n'importe quoi, aucun lit de fait, plein de café dans le lavabo... Aucune personne du Management n'a téléphoné pour s'excuser ou offrir une compensation. C'est inacceptable quand la base d'un hÎtel est d'avoir des chambres propres pour de nouveau client. De plus, nous chambre avait besoin de beaucoup d'amour en comparaison aux autres chambres de l'hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Jingjing

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I prepaid for an EV parking spot because I needed to charge my car. However, when I arrived in the evening, my designated spot was occupied by another vehicle. I called customer service several times before finally getting through. They said they would ask the manager to coordinate, but the car was never moved. I then tried to park in another EV spot, but that charging station was broken, which left me unable to charge at all. It wasn’t until 10:30 the next morning that the Volvo—an ICE car that didn’t even need charging—finally moved. Fortunately, I still had enough range to drive a few kilometers to charge elsewhere; otherwise, it would have been a very scary situation. In the room, there were two heaters, and one of them was broken and not working. The bathroom has a glass window with only a sheer white curtain. It felt very unsafe when showering, as it was clearly visible from outside. Overall, the experience was very poor.
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous y avons passé un sejour tout simplement magnifique.
Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service, quaint place. Loved the area!
Stayed 3 nights in Dec 2025

6/10 Okay

William

Stayed 2 nights in Dec 2025