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Relais Charles Alexandre

2.5 star property

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Photo gallery for Relais Charles Alexandre

Front of property
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Property entrance
Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Grande Allée
    ‪1 min walk‬
  • Quebec City Convention Center
    ‪12 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Classic Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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The price is CHF 212
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includes taxes & fees
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About this property

Relais Charles Alexandre

Hotel in Québec City, a short walk to Plains of Abraham
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Relais Charles Alexandre offers 23 accommodations with espresso makers and a hairdryer. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Relais Charles Alexandre. During your stay, you're just a quick walk from Plains of Abraham. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a car charging station and a fireplace at reception
  • Within a 15-minute walk of Plains of Abraham and Quebec City Convention Center
  • Pets welcome for a fee (restrictions apply)
Relais Charles Alexandre offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Relais Charles Alexandre also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 28.74 per night)
  • Limited on-site parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets: CAD 28.74 per accommodation, per stay
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 093155, 2025-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Relais Charles Alexandre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 367 reviews
Rating 8 - Good. 143 out of 367 reviews
Rating 6 - Okay. 28 out of 367 reviews
Rating 4 - Poor. 4 out of 367 reviews
Rating 2 - Terrible. 3 out of 367 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Stayed 2 nights in Mar 2025

6/10 Okay

Gordana

Stayed 2 nights in Mar 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is immaculate and the neighborhood magical!
Stayed 2 nights in Feb 2025

10/10 Excellent

Louis-François

Stayed 1 night in Feb 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay. The city center is a 15-20 min walk from the hotel. Breakfast is included in the price and the restaurant is located 3 min walk from the hotel. Parking is within the property and has 1 CCS charger for your EV. 4/5 only because parking is not included in the price and it is 17$/day (Hotel description doesn't have this information on Expedia)
Stayed 3 nights in Dec 2024

8/10 Good

Karine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Blaine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jackson

Stayed 3 nights in Sep 2024

10/10 Excellent

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Sep 2024

6/10 Okay

raffaele

Stayed 4 nights in Sep 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of good reviews, proximity to Musée des beaux arts, and availability of electric car charging. It was a great choice.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 2 nights in Sep 2024

8/10 Good

Bruno, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good view
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint property that is in a great location. Bed was really comfortable. It is a century building so lacking some modern conveniences. No micro wave or coffee maker and no longer serve.breakfast. provide a certificate for a coffee and pastry across the street.
Stayed 2 nights in Aug 2024

6/10 Okay

CATHERINE

Stop
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

IBTESAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my 4-night solo stay at Charles-Alexandre. The Staff are supportive and responsive. Breakfast options were limited, maybe they could include some eggs, cereal and fresh fruit on the weekends. The mattress was in good shape and I was able to sleep restfully.
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The air conditioning did not work and the room was quite small with hardly any amenities. We had to open the windows to cool off and it faced on to a very noisy street.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place location. Bad thing I had to go up 30 steps with a bad knee. So make sure to request main floor rooms. Also rooms are clean and towels are change every 3 days so keep that in mind. Breakfast was ok . European style so sweets and toast . Location was amazing you can walk everywhere from there and in case of rain the bus stop is across the street to go to the mall
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to explore Vieux Québec
Stayed 3 nights in May 2024