2/10 Terrible
Eduardo
16 Feb 2026
Liked: Cleanliness
Disliked: Amenities
The room was ok but there was cigarette butts in the balcony. We got there at 3:30. Room was ready. We were 4 couples, 4 rooms. We were there on Saturday night from 4 to 6pm and then went to Vieux Quebec. Got back to the room at 11:30. We were just talking and got a knock at the door from a client. He was aggressive with us. He complained about the noise and the hotel decided they would take our 150$ deposit because of the noise. They did not come to warn us etc. As soon as the guy came knocking at the door we stopped. But the hotel insisted it that the noise was all night. We explained to the front desk and let them know that it couldn’t be all night as we went to bed at 12:30, not sure where they got that from. This is the fourth time at this hotel and never again. The hotel staff was sarcastic, rude and does not care about their regular clients. They do not listen and want to blame someone.
Eduardo
Stayed 2 nights in Feb 2026






























