HÎtel Plaza Québec par JARO

4.0 star property

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Photo gallery for HÎtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Lobby sitting area
Staircase
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout curtains, iron/ironing board
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    â€Ș10 min walk‬
  • Place, Laval University Hospital
    â€Ș12 min walk‬
  • Place, Place Sainte-Foy
    â€Ș15 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș12 min drive‬

Room options

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(183 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(85 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(135 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

HÎtel Plaza Québec par JARO

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Weekly housekeeping is available.
HÎtel Plaza Québec par JARO offers 233 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the pool at HÎtel Plaza Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Ginger Pub-Grill-Lounge
  • English breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Laurier Quebec and Laval University Hospital
HÎtel Plaza Québec par JARO offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7115 square feet (661 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly HÎtel Plaza Québec par JARO. Self parking is free.

This 4-star Québec City hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11 AM.
Ginger Pub-Grill-Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,115 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 18 to 28 for adults and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
HÎtel Plaza Québec Hotel
HÎtel Plaza Québec Québec City
HÎtel Plaza Québec Hotel Québec City

HÎtel Plaza Québec par JARO Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1424 out of 3079 reviews
Rating 8 - Good. 895 out of 3079 reviews
Rating 6 - Okay. 442 out of 3079 reviews
Rating 4 - Poor. 182 out of 3079 reviews
Rating 2 - Terrible. 136 out of 3079 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Bastien

Liked: Cleanliness, amenities
Good staff
Stayed 1 night in Nov 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Nov 2025

2/10 Terrible

youssef

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Le lit Ă©tais dĂ©formĂ©s dun cĂŽtĂ© javais la tĂȘte plus bas pour le resye impeccable
Stayed 1 night in Nov 2025

10/10 Excellent

Chantale

Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Travelled with family, Business traveller
Not applicable, did not have breakfast nor drinks at hotel
Stayed 1 night in Nov 2025

10/10 Excellent

mahmoud

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Benoit

Stayed 1 night in Nov 2025

2/10 Terrible

Araisbel

Travelled with family
Liked: Cleanliness
False Accusation and Security Involvement. Extremely Disappointing Experience – Poor Service and Unprofessional Staff We stayed at HĂŽtel Plaza QuĂ©bec on November 8, 2025, with three adults and one 8-year-old, celebrating my son’s 34th birthday and checking the venue for a potential Christmas party. From the start, our experience was frustrating. Our Meals to about 90 minutes to arrive, despite numerous discussions with the staff from our group. After our meals finally arrived, we waited another 15 minutes for the bill. When the bill did not arrive, we assumed it was charged to our room, the number to which I gave numerous times. We changed seats to better see the band playing -still sitting in the General Room we ate, just a better view of the band. The Maitre D arrived with security and accused me of skipping out on the bill. I was humiliated in front of my family, and 8 year old daughter. Other guests noticed, and came to see us afterwards, saying the staff were out of line and unprofessional. This should never have happened. I emailed them twice, and left a telephone message, but have not heard back from them. What should have been a joyful birthday celebration and venue visit turned into a false accusation and a long, stressful ordeal.
Stayed 1 night in Nov 2025

8/10 Good

Vichet

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel and great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jo

Stayed 3 nights in Oct 2025

10/10 Excellent

Frédéric

Stayed 1 night in Nov 2025

6/10 Okay

Ricky

Business traveller
Liked: Property conditions & facilities
Not much around here and too much construction. The hotel was designed strangely and the pool was weird.
Stayed 5 nights in Oct 2025

8/10 Good

Jodie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
Very rare to see the  pool empty.
Stayed 2 nights in Nov 2025

8/10 Good

Josianne

Stayed 2 nights in Oct 2025

8/10 Good

Lokkei

Disliked: Amenities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the restaurant they really need some training food excellent but the service terrible
Stayed 2 nights in Nov 2025

8/10 Good

Josée

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience here—the room was clean, the beds (even the Murphy bed) were very comfortable and the staff were friendly and professional. The pool was definitely the highlight and I enjoyed it every night. This was a great place to stay and I’d come back here again for sure.
Stayed 3 nights in Oct 2025

4/10 Poor

Catherine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old, smells like chlorine, shower is the worst I’ve had in a hîtel.
Stayed 1 night in Nov 2025

6/10 Okay

JACEY GAIL UY

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
Stayed 3 nights in Nov 2025

8/10 Good

Jean-Sébastien

Liked: Cleanliness, staff & service, amenities
It’s was great
Stayed 1 night in Nov 2025

8/10 Good

Aldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the edge of the city. Great restaurant with live music at night. Very nice pool and hot tub with a very neat inward facing balconies over the pool and inner courtyard
Pool
Inner balconies
Stayed 2 nights in Oct 2025

6/10 Okay

Christian

Stayed 1 night in Nov 2025