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Hotel Royal William, an Ascend Collection Hotel

3.5 star property

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Photo gallery for Hotel Royal William, an Ascend Collection Hotel

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Place, Quebec City Convention Center
    ‪10 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Royal William, an Ascend Collection Hotel

Art Deco hotel with health club, near Quebec City Town Hall
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Royal William, an Ascend Collection Hotel. During your stay, you're just a quick walk from Church of St. Roch. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and archery
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Quebec City Town Hall and 5 minutes from Château Frontenac
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A health club, a library, and a vending machine are also featured at the business-friendly Hotel Royal William, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Québec City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
MILA Ristorante – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 19 to 24 per person
  • Covered self-parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2027-03-31, 137340

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1008 reviews
Rating 8 - Good. 330 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Chambre (supérieure) spacieuse, décorée de bon goût et équipée de manière très fonctionnelle. Quartier St-Roch / St-Sauveur de plus en plus intéressant en dépit de ses nombreux sans-abris. La rue Charest est étonnamment tranquille la nuit — du moins sur semaine.
Stayed 2 nights in Nov 2025

6/10 Okay

MINKYUNG

Stayed 1 night in Oct 2025

8/10 Good

Markus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good apart from on the Saturday of our stay - when we came down in the AM one of the 2 guys at reception was very drunk and quite belligerant.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marvin, Stittsville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a very comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Zeeshan, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly. Most of the things are at walkable distance (15 -30 min) making the location convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Clean and with tons of little perks ( robes , bubble bath, etc)
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawnell A

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast, air conditioning great buffet breakfast was good. One thing though matress was too soft.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
A great spot for our first days in Quebec! Great and helpful people and a beautiful, comfortable room. Also liked the bar / restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était agréable de séjourner dans cet établissement! la propreté, le confort, le détail, l'agencement, la qualité des équipement... Tout était incroyable, je n'hésiterai pas à y retourner et j'ai emporté avec d'excellents souvenirs
Stayed 1 night in Sep 2025

8/10 Good

suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Quebec

Nice hotel with very friendly and helpful staff. The location was a little sketchy but unlike the states no one approached us in a negative way. Definitely glad we had our car to see the wonderful places that Quebec city has to offer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

sarah

Stayed 1 night in Aug 2025

4/10 Poor

Deb

Travelled with partner
Disliked: Amenities
This is not a creature comfort type of hotel. It’s very much suited for men people who don’t want a hotel experience just want a place to sleep.
Stayed 4 nights in Aug 2025

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Bill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the rooms were very nice. Close enough to Old Quebec to walk, and to the via rail station. An assortment of shops on Blvd Charest. No complaints. I would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Esperance

Liked: Amenities
Very well manager hotel: clean, restaurant and bar. Also the room are spacious and confortable
Stayed 2 nights in Aug 2025

8/10 Good

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel doesn’t have free parking. The area appears to be located in a less affluent area. Otherwise, super clean facilities, beautiful hotel, adjacent restaurant Mika, is excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Onur

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. The gentleman at the reception ( his name was Brannon or Brandon) was amazingly helpful. The hotel is located 30 mins walk from old Quebec which was pretty convenient. I would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Loubna

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time as a team for work. was very accessible Merci pour le service

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025