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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains
1 bedroom, premium bedding, in-room safe, blackout curtains
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room (with View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room (with View with Free Breakfast)

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom (Forest View)

  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(46 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

Eco-certified hotel with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express And Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St Josephs Parish and 3 minutes on foot from Queenstown Gardens
Holiday Inn Express And Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express And Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant – On-site restaurant.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard the front of house Manager was warm friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are clean and good size,staff is friendly,

Was great pleasant stay
Stayed 6 nights in May 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic suite had stunning views Breakfast service + food selection was very good Restaurant + 24hr pizza service was very good and convenient. Room service was excellent Staff were very friendly and professional Very well designed/beautiful reception/lounge/dining area
Stayed 7 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel express was everything we needed. Staff were absolutely amazing. Hotel was so clean and spacious and food was delicious 😋 thank you so much for such a wonderful stay
Stayed 4 nights in May 2025

10/10 Excellent

Ruoshan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect Booked twin room with my girlfriend, if there are 2 chairs in the room will be much better.
Stayed 7 nights in May 2025

10/10 Excellent

Simreenaa Jeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was great , service was good , front desk helpfull.housekeeping could be better.
Stayed 7 nights in May 2025

10/10 Excellent

Chaudhry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in May 2025

4/10 Poor

Bryce

Liked: Cleanliness
Disliked: Staff & service, amenities
Alright
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Bevan

Stayed 2 nights in Apr 2025

6/10 Okay

Elana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Basic, small room with modern bathroom, clean, no mini bar, phone didn't work. The QR codes in the room and restaurant area did not work. Customer service is hit and miss, some staff were nice, others rude and dismissive. I won't stay there again after the way i was treated by one of the male staff members who was incredibly rude and condescending to me on my last day. The staff in this establishment are only seasonal workers with no hospitality training or idea of customer service.
Stayed 3 nights in May 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

J E

Stayed 1 night in Apr 2025

10/10 Excellent

Chloe, Landsborough

Stayed 3 nights in Apr 2025

10/10 Excellent

Drew

Friendly staff, clean and spacious rooms and close to the town centre
Stayed 1 night in May 2025

6/10 Okay

Bobak

Travelled with family and small children
Disliked: Amenities
Says parking available but when we went they said they only have 35 car park spots and all were booked out during our stay. Had to park on to the street. Booked a family room 2 adults, 2 kids and they only ever gave us 2 towels. Had to keep calling everyday for more towels. Bedsheets were clean but wrinkled clumps which kids did not like. Room service gave us other peoples used toilet rolls on our last day both in the toilet roll holder and in the spare one.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ayeaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 4 nights in Apr 2025

10/10 Excellent

Sugiharto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

CLIMARIE BUOT

Liked: Cleanliness, staff & service, property conditions & facilities
I like how
Stayed 9 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and facilities, enjoyed a couple of evenings by the fireplace. Super kind staff made me feel welcome everyday. Short walk to town. Really convenient bus stop for public and private transport. Ryd car hire available on site which was helpful. Short walk to town.
Stayed 8 nights in Apr 2025

8/10 Good

Janine

Stayed 2 nights in Apr 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Hotel within walking distance to city centre. However hotel is on a slope. Need to walk a rather steep slope to reach hotel. Can be taxing for elderly.
Stayed 3 nights in Apr 2025