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Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Front of property
Villa, 1 Bedroom, Private Bathroom | Exterior
Living area
Exterior
Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
48 Hamilton Road, Queenstown, 9300
  • Place, Skyline Queenstown
    ‪3 min walk‬
  • Place, Kiwi Park
    ‪5 min walk‬
  • Place, Queenstown Gardens
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Budget) (Shared Bathroom)

Double Room, 1 Double Bed (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Single Room (Shared Bathroom)

Budget Single Room (Shared Bathroom) | Free WiFi, bed sheets

Budget Single Room (Shared Bathroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio (Budget)

Free WiFi, bed sheets

Studio (Budget)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, Multiple Beds (Budget)

Free WiFi, bed sheets

Apartment, Multiple Beds (Budget)

  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (Budget) (Shared Bathroom)

Twin Room (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Deluxe Double Room, Multiple Beds (Shared Bathroom)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Cabin, Multiple Beds

Free WiFi, bed sheets

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom) | Free WiFi, bed sheets

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed (Ensuite)

Double Room, 1 Double Bed (Ensuite) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Ensuite)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (Ensuite)

Quadruple Room (Ensuite) | Free WiFi, bed sheets

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Ensuite)

Free WiFi, bed sheets

Room (Ensuite)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | Free WiFi, bed sheets

Apartment, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed with Sofa bed

Free WiFi, bed sheets

Cabin, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cabin, Multiple Beds (Pet Friendly)

Free WiFi, bed sheets

Cabin, Multiple Beds (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Studio

Premium Studio | Free WiFi, bed sheets

Premium Studio

  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed

View all photos for Premium Cabin, Multiple Beds

Free WiFi, bed sheets

Premium Cabin, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Studio (Quad)

Studio (Quad) | Free WiFi, bed sheets

Studio (Quad)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Standard Room, Multiple Beds (Shared Bathroom)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room Ensuite

Free WiFi, bed sheets

Double Room Ensuite

  • Sleeps 2

View all photos for Budget Studio

Free WiFi, bed sheets

Budget Studio

  • Sleeps 2

Apartment With Mountain View

  • Sleeps 4

View all photos for Budget Three-Bedroom Apartment

Free WiFi, bed sheets

Budget Three-Bedroom Apartment

  • Sleeps 6

View all photos for One-Bedroom Apartment

Free WiFi, bed sheets

One-Bedroom Apartment

  • Sleeps 2

View all photos for Budget Double Room

Free WiFi, bed sheets

Budget Double Room

  • Sleeps 2

View all photos for Budget Twin Room

Free WiFi, bed sheets

Budget Twin Room

  • Sleeps 2

View all photos for One-Bedroom Cabin-Pet Friendly

Free WiFi, bed sheets

One-Bedroom Cabin-Pet Friendly

  • Sleeps 4

View all photos for One-Bedroom Cabin

Free WiFi, bed sheets

One-Bedroom Cabin

  • Sleeps 4

View all photos for Quadruple Room Ensuite

Free WiFi, bed sheets

Quadruple Room Ensuite

  • Sleeps 4

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4

View all photos for Ensuite Room

Free WiFi, bed sheets

Ensuite Room

  • Sleeps 3

View all photos for Dormitory Bed

Free WiFi, bed sheets

Dormitory Bed

  • Sleeps 1

View all photos for Premium Studio

Free WiFi, bed sheets

Premium Studio

  • Sleeps 6

View all photos for Quadruple Studio

Free WiFi, bed sheets

Quadruple Studio

  • Sleeps 4

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • Sleeps 4

View all photos for Single Budget

Free WiFi, bed sheets

Single Budget

  • Sleeps 1

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About this property

Pinewood Queenstown

Laundry facilities, tour/ticket assistance and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front desk safe and multilingual staff assistance are on-site.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you'll be within walking distance of Queenstown Mini Golf. Features include free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Queenstown Mini Golf and Queenstown Cemetery
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Limited on-site parking

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • Cable/satellite channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 722 reviews
Rating 8 - Good. 253 out of 722 reviews
Rating 6 - Okay. 145 out of 722 reviews
Rating 4 - Poor. 45 out of 722 reviews
Rating 2 - Terrible. 47 out of 722 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Anosh

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing was there, not even dish washing liquid or dish washer.
Stayed 2 nights in Jan 2026

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good facilities, large room, kitchen and living was comfortable. Would have liked to be able to stay in common room post check out whilst waiting for flight as the website said when booking but this wasnt really available except for sitting at reception. Reception staff were really nice but other staff around the site very impersonal.
Stayed 1 night in Jan 2026

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable suite with dedicated parking a few blocks from downtown
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean warm rooms, comfortable bed, nice clean white sheets and the cleanest shared bathroom I have ever seen. I was really impressed with the cleanliness. We stayed in both the basic room which was the cheapest, and the next room up which had the bunk beds plus a double bed. Would recommend the one with the bunk bed (N block) as has less rooms/ people in that block so is a bit quieter. The kitchens were well equipped with plenty of space, and also designated space (by room number) in the fridges. The staff were really lovely and helpful. For Queenstown prices we felt that represents good value for the price. A very good comfortable place to stay for budget conscious travellers.
Stayed 3 nights in Dec 2025

6/10 Okay

Tonia

Liked: Cleanliness, amenities, property conditions & facilities
Our room was not ready when we arrived at 3pm for check in. We were told it might be another 1 - 1 1/2 hrs. It was pouring with rain and we had no where to go. We had to stand and wait for an hour in the crowded reception. There was no apllogy from staff or offer of a warm dry place to wait. When we eventually got into our room, the TV wasn’t working properly. We reported this to the staff at reception who just said it was probably due to the rain. He made no attempt to send anyone to look at it. 2 days later the tv was still not working so we told another staff member, who did send someone to look and fixed it. Overall the stay was disppointing due to poor service, and having to wait a long time to get into our room.
Stayed 3 nights in Nov 2025

10/10 Excellent

wilson, auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good places for sleep in Queenstown, 24 hr staff available was a huge selling point.
Stayed 1 night in Dec 2025

10/10 Excellent

Martinus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for staying in Queenstown. Location is great as it’s close to the city core but very quiet. We stayed in a cabin unit and had everything we needed for the stay in the unit. The only 2 things we disliked was how small the bathroom sink was, and how tight the parking area was. Other than that, we had a nice stay at Pinewood.
Stayed 2 nights in Dec 2025

8/10 Good

Mary

Stayed 4 nights in Dec 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but clean accomodation well priced and central to everything Queenstown has to offer.
Stayed 3 nights in Dec 2025

8/10 Good

Kah Hui

Travelled with group
The staff were very nice and helpful. One parking lot is provided, but our room was quite a distance from the entrance, and it's not paved (full of pebbles). The room was a little run-down as well (wooden cupboard peeling off, sofa bed was creaking a lot). The cooking area was small, and the dining table was tiny (enough space for only 2 people). Some of us had to stand while eating. Overall it was a peaceful and comfortable stay, but with a few inconveniences.
Stayed 6 nights in Nov 2025

8/10 Good

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Very well priced and clean as well as convenient to walk downtown.
Stayed 3 nights in Dec 2025

6/10 Okay

Brent A.

Liked: Cleanliness, amenities, property conditions & facilities
Toilet did not flush properly. Drain sluggish. Room neat and clean. Biggest problem is parking. It is a disaster. The car park for my unit had six spaces for twelve rooms. Space on the street hard to find. If biking or hiking this motel is fine but I do not recommend if you have a car!
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room staff was very helpful. They had towels showers were clean. Kitchen was very accessible. The only thing was parking was tight, but besides that everything was great.
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Liked: Cleanliness, amenities
Decent room to sleep in and go from to explore Queenstown. Room could do with a fan or a mini fridge as it could get quite warm in there and the windows open didn’t alleviate that too much. Cleaning staff were lovely.
Stayed 7 nights in Nov 2025

10/10 Excellent

Suren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall it was very good except the check in time needs to be 2pm, not 3pm
Stayed 2 nights in Dec 2025

10/10 Excellent

Qingyi

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean individual house complex
Stayed 2 nights in Nov 2025

10/10 Excellent

Shanti, Annerley

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Alyssa

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay here. The staff were extremely friendly and went out of their way to help with anything I needed. They even upgraded me to a cabin for free, which made the experience even better. The views from the property were beautiful, and the location is perfect—just a short walk from the town center but still quiet and peaceful. Highly recommend this place, especially staying in one of the cabins. I would absolutely stay here again.
Stayed 5 nights in Nov 2025

2/10 Terrible

Satheesh

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean and suffocating smell. Dryer is not working and laundry room is not clean. Staff is good but they can do little.
Stayed 2 nights in Nov 2025

10/10 Excellent

Latoya

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Nice location with a view. Clean rooms and helpful staff. Parking into those narrow parking slots is not fun. We came back late to some dont care person parked into our parking slot and had to beg the staff to find the idiot who did at 10:30pm. The staff found the person and made them move. So awesome staff !
Stayed 3 nights in Nov 2025

2/10 Terrible

nareshkumar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were smelling like old wood, carpet was very dirty, can't get rid of smell even opening all windows, tiny toilet and bathroom. Didn't expect rooms like these. Staff were nice though, property needs renovation.
Stayed 1 night in Nov 2025

4/10 Poor

Gemma

Travelled with family
Disliked: Amenities
The staff member behind the desk was rude and refused to be helpful in anyway, responded to questions with nasty answers The water in the shower was cold and one of the light switches was dodgy at best
Stayed 1 night in Nov 2025

6/10 Okay

Arjun

Stayed 2 nights in Nov 2025