This inn features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a meeting room are on-site.
Empire Hotel Queenstown offers 20 accommodations with free toiletries. 30-inch LCD televisions come with digital channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Empire Hotel Queenstown, you're just a quick walk from The Paragon Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a meeting room, laundry facilities and a communal living room
On-site recreation includes hiking/biking trails and mountain biking
Steps from The Paragon Theatre and West Coast Wilderness Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empire Hotel Queenstown also features coffee/tea in common area, laundry facilities, and a communal living room. Free self parking is available.
Smoking is allowed in designated areas at this Queenstown inn.
On-site venue – This restaurant serves lunch and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Bicycle repair station
Bicycle storage
Billiards/pool table
Hiking/biking trails
Mountain biking
TV in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping (daily)
Business services
Meeting room
Accessibility
No lift
More
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
30-inch LCD TV with digital channels
More
Heating
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5 PM. Guests arriving after hours will need to go to the following location to check in: Hotel Bar To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property is also known as
Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown
Reviews
Empire Hotel Queenstown Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Rating 10 - Excellent. 96 out of 363 reviews
10 - Excellent
96
Rating 8 - Good. 145 out of 363 reviews
8 - Good
145
Rating 6 - Okay. 87 out of 363 reviews
6 - Okay
87
Rating 4 - Poor. 22 out of 363 reviews
4 - Poor
22
Rating 2 - Terrible. 13 out of 363 reviews
2 - Terrible
13
Reviews
8/10 Good
MISS G N
12 Jun 2025
Liked: Cleanliness, staff & service
Good but creaky floors, could heat everyone who walked down the halls
We thoroughly enjoyed out stay at the Empire. The bar girl and our waitress in the dining room were so helpful and friendly. Our room was very comfy although one side of the electric blanket didn’t work. The creaky floor added character to the building. The entrance with its beautiful staircase and furniture was so beautiful . Thoroughly enjoyed our meal in the dining room and our breakfast the next morning. Would recommend this hotel to our friends.😊.
Beautiful period building, with lovely clean self contained rooms, quiet atmosphere and pleasant, courteous staff
Zoe
Stayed 1 night in May 2025
6/10 Okay
Kathleen
5 May 2025
Liked: Cleanliness
Disliked: Amenities
Worn-down plush elegance. If you like a bit of grit, this place is for you: 3m ceilings, but only a pull-cord heat lamp & electric mattress warmers to stave off the chill. 2-hour kerb parking with reassurances that it “should be fine” is the Free Parking advertised! Room doors require two free hands to open so don’t juggle too many bags. No table, dresser, shelf or rail, so hang your clothes on two hooks on the door. Once there was a TV because cables hang from a mount on the wall. The “lounge” has an awkward TV with local channels, next to the panini press (no slice toaster) and microwave. This is where the fridge is, down a very long creaky hallway and across the regal upstairs lobby. While there, may as well check out the gorgeous second-floor wrap-around veranda beneath the building’s iconic arches, overlooking the town (in which this hotel is the most impressive). If you are in one of the farthest rooms like I was, the closest washroom is a tiny one down a hallway leading to the fire escape. The nice & big washrooms across from rooms 12/13/14 are bright and clean. WiFi was okay, better on laptop than phone, which disconnected a lot. Modern outlets and light switch by bed is convenient.
Great for the price and stars. Rooms were simple but very clean with an updated bathroom. Location is perfect and check in was easy. Breakfast is basic - toast, cereal, coffee and juice but free so excellent. It felt very local and authentic. Great character.
I loved the heritage value of the hotel, we had an ensuite which had refrigerator, very comfortable bed and a spacious and modern bathroom. The breakfast was sufficient and I definitely recommend this property.
Hotel needs major renovations. There was no bathroom only to share down the hall. Walls in the rooms need paint or at least nice clean. Wouldn't trust the linen. We have not stay this 2 nights but went to Strahan and paid again for 2 nights. Staff in hotel not helping but advising to get the problem fixed by lastminute. This accommodation is not suitable for travellers, needs to be clasified as hostel, in my opinion. Queenstown itself is not ready for visitors, no attractions all together. It was our first time there and for sure the last one.
Beautiful old building. Room served its purpose for an over night stay with a shared bathroom..The hotel was centrally located in the town.
We ate a lovely meal in in the restaurant in the evening and it was reasonably priced.
Staff were very attentive.
We had a continental breakfast in with the price.
It was a heritage property beautiful wood throughout
The staircase is exceptional parting at the top intp two directions
Huge dining room
Wonderful location in this unique town
The bedroom we giot was small but the bathroom was new and all in all comfortable
The room was nice and compact. Beautiful historic hotel. The only fault was their laundry facilities. I wasted over $10 as the dryer would only go on for 5 minutes at a time.
Genuine friendly service in a traditional hotel. Great bike storage, fresh bathrooms and a welcome breakfast. Thanks for making our Queenstown holiday special.
Russell
Stayed 3 nights in Jan 2025
8/10 Good
Neville
Travelled with family
23 Jan 2025
Liked: Cleanliness, staff & service
Clean, but basic amenities in room, like no aircon or TV.
2 of 4 shared bathroom closed as "out of order"
Woke up during the night by drunken shouting outside the the hotel..
Very old pub with lots of history. Brand new ensuite in the queen bedroom. No ceiling or pedestal fan in the room, and no flyscreen to open window unfortunately. Great dinner. Lovely old original historical decor.
Amazing staff, Kristy was so great, a continental breakfast included, literally taken back to the past, thank you
James
Stayed 1 night in Dec 2024
10/10 Excellent
Susan
17 Dec 2024
Liked: Cleanliness, staff & service, room comfort
The room had an internal window and was rather small. Two single beds were what we asked for. The room wes very dated, but the hotel
Is very old and alot of the original features are still there. They had put a new bathroom in. We ate in the dining room and had a very tasty meal.