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El Serafin Hotel Boutique

3.0 star property

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Photo gallery for El Serafin Hotel Boutique

Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Interior detail
Staircase
Reception
Studio | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Independencia No. 22, Centro Histórico, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    ‪10 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Autonomous University of Querétaro
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Studio Suite

Premium Studio Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Premium Studio Suite

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Petite Room

1 bedroom, premium bedding, in-room safe, individually decorated

Petite Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Master Suite with Balcony

Master Suite with Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Master Suite with Balcony

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior

Superior | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, in-room safe, individually decorated

Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

El Serafin Hotel Boutique

Colonial bed & breakfast with rooftop terrace and spa services
This smoke-free bed & breakfast features a rooftop terrace, spa services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are on-site.
El Serafin Hotel Boutique offers 13 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and facials.
Our customers tell us that they can't get enough of the helpful staff at El Serafin Hotel Boutique. During your stay, you're just a quick walk from Querétaro Regional Museum. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Querétaro Regional Museum and 3 minutes on foot from Zenea Garden
  • Airport drop-off shuttle service available for a fee
As a guest of El Serafin Hotel Boutique, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. El Serafin Hotel Boutique also features room service (during limited hours) and express check-out.

This 3-star Querétaro bed & breakfast is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: MXN 95 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 1800
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Serafin Hotel Boutique

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 95 per person
  • Airport shuttle fee: MXN 550 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Serafin Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Querétaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Querétaro

El Serafin Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 393 reviews
Rating 8 - Good. 83 out of 393 reviews
Rating 6 - Okay. 17 out of 393 reviews
Rating 4 - Poor. 7 out of 393 reviews
Rating 2 - Terrible. 3 out of 393 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way!

Immaculate, wonderful and helpful staff, great complimentary breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service

No hot water/pressure - useless if you have hair

The best is the location. And the hospitality is nice. We stayed in the “best room” with balcony… in a fairly noisy street. The building is from the 1800s and it’s super well maintained and clean. Only problem is that there was essentially no usable hot water for a shower. And the hot water output from the sink was 250ml per minute. Imagine waiting 60 seconds to fill a drinking glass let alone the 20 minutes it took for the water to become warm to wash one’s hands and face.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge, West Roxbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , great service
Stayed 1 night in Dec 2024

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the hotel and room were as described. I’d definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jozef

Stayed 1 night in Oct 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a unique style, with comfortable furniture and excellent service. Its central location makes it perfect for walking and exploring downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Love this hotel. It’s my second time here and I feel at home.
Stayed 1 night in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?). Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Stayed 3 nights in Jun 2024

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute little boutique hotel, that was close to the downtown area. it was close to a lot of places to eat and shop.
Stayed 4 nights in May 2024

8/10 Good

Mariana

Stayed 1 night in Apr 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and it is a very well-located
Stayed 7 nights in Mar 2024

8/10 Good

Mayerlin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First night in Queretaro

Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy. Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Carlos

Liked: Cleanliness, staff & service, amenities
the staff was very nice The owner of the property is a rude person whom doesn't care for the costumers
Stayed 5 nights in Oct 2023

8/10 Good

James

Stayed 1 night in Oct 2023