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Gran Hotel de Querétaro

3.5 star property
VIP Access

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Photo gallery for Gran Hotel de Querétaro

Breakfast area
Property video
Meeting facility
View from room
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout curtains, soundproofing

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro
A business centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Gran Hotel de Querétaro's great location. During your stay, you're just a quick walk from Querétaro Regional Museum. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Querétaro Regional Museum and San Francisco Temple
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Hoffman Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs attention and deep cleaning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really nice, but it is right on a busy plaza. We wee there on a weekend night and it was a bit noisy. It didn't bother us too much but it was far from peaceful. We really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, but carpet should be replaced due to musty order. Location was great but in the evening. There’s a clown show just a few feet away with super loud speakers making it hard to have a quiet night sleep.
Stayed 5 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpfull and the room was as expected, the building boasts grand hallways and high ceilings.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger, Carlsbad

Liked: Cleanliness, property conditions & facilities
Wonderful hotel, with kind and welcoming staff. The hotel is in the center of the best part of the city. It’s beautiful, clean, and spacious rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

ROGELIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful hotel, perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Algo de ruido por las noches debido a la ubicación del hotel pero tolerable.
Stayed 1 night in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had lovely room with a balcony view of historic church. Very central to all main sites. Qro is a very walkable city.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so welcoming! Rooms are great. And no better location.
Stayed 3 nights in Oct 2025

10/10 Excellent

ReneEmilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lupe

Stayed 1 night in Oct 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities
Spacioso y limpio
Stayed 3 nights in Oct 2025

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower in the bathroom has a LOT of mildew in it.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Oct 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very goods … nice property and staffing.
Stayed 5 nights in Oct 2025

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tired old hotel that is incredibly noisy.
Stayed 6 nights in Oct 2025

10/10 Excellent

oscar

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Sep 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay. Super clean, comfortable, convenient and great staff. All was quiet until loud music started at 2:30am and I couldn’t figure out where it came from but I mentioned it to the staff at departure at 4:30 and they were going to call the police. The attached restaurant is good. The airport shuttle was on time, super clean and friendly - well worth the 500 pesos. Would absolutely stay again but ask for a different room due to the noise issue.
Stayed 1 night in Sep 2025