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Hotel Patio Santiago

4.5 star property

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Terrace/patio
Interior detail
Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk
Terrace/patio
Deluxe Room | Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Patio Santiago

Luxury hotel with a rooftop terrace, near Aqueduct of Santiago de Querétaro
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Patio Santiago. During your stay, you're just a quick walk from Casa de la Zacatecana Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Casa de la Zacatecana Museum and 12 minutes on foot from Aqueduct of Santiago de Querétaro
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Patio Santiago. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 4.5-star Querétaro hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to noon.
Hotel Patio Santiago has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Hotel Patio Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 449 reviews
Rating 8 - Good. 52 out of 449 reviews
Rating 6 - Okay. 20 out of 449 reviews
Rating 4 - Poor. 11 out of 449 reviews
Rating 2 - Terrible. 8 out of 449 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Good location, spacious room A little dark inside
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The whole interior look as if it was recently renovated. Beautiful rooms and restrooms. Friendly, helpful staff. 5 min walk from beautiful plaza where you will find plenty to eat and shop for. Highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Stayed 3 nights in Oct 2025

10/10 Excellent

Celia

Liked: Amenities
No breakfast or bar experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Stayed 1 night in Oct 2025

10/10 Excellent

Roxana

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Guadalupe

Stayed 6 nights in Oct 2025

10/10 Excellent

EDWARD

Travelled with partner
Liked: Amenities
Great location, excellent quiet room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseln

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Libia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and central location. Highly recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

sandra

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Un bonito hotel con cuartos grandes y modernos. El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO. No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta. Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel. En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

RODRIGO, mc allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. The hotel very cozy. The service and personal excellent. Walkiing distance restaurantas shops plazas
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Anne

Stayed 2 nights in Sep 2025

10/10 Excellent

Fernando

Stayed 4 nights in Sep 2025

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
Stayed 4 nights in Sep 2025

10/10 Excellent

Torsten

Stayed 1 night in Sep 2025