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Hotel portal de reyes

3.0 star property

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Photo gallery for Hotel portal de reyes

Outdoor pool
Outdoor dining
In-room safe, desk
Gym
Comfort Suite | In-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800
  • Place, Senor del Sacro Monte Temple
    ‪3 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪5 min walk‬
  • Place, Fundadores Square
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk

Junior Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk

Deluxe Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View | In-room safe, desk

Classic Double Room, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite | In-room safe, desk

Comfort Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Front of property – evening/night
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 752 reviews
The price is CHF 64
includes taxes & fees
26 Jul - 27 Jul
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About this property

Hotel portal de reyes

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. Change of towels is available on request
Hotel portal de reyes offers 60 accommodations with Hot tubs and free toiletries. Business-friendly amenities include desks and safes. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel portal de reyes , you're just a quick walk from Senor del Sacro Monte Temple. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Steps from Senor del Sacro Monte Temple and 5 minutes on foot from Nuestra Senora de Guadalupe Church
Hotel portal de reyes offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. The business-friendly Hotel portal de reyes also features a garden, coffee/tea in common area, and a lift. Free self parking is available.

This 3-star San Juan del Río hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:30 AM.
Bar taurino – On-site bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • bar taurino

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Hotel portal de reyes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Humberto

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified

8/10 Good

FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Guadalupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Fidel

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

alma

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Samuel

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jesús

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

DENISE

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos hugo

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alan

Stayed 1 night in Feb 2026
Verified

4/10 Poor

Gustavo

Stayed 1 night in Feb 2026
Verified

8/10 Good

Asael

Stayed 3 nights in Dec 2025