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Hotel Dann Carlton Quito

5.0 star property

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Photo gallery for Hotel Dann Carlton Quito

Lobby
Reception
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪12 min walk‬
  • Place, Quicentro Shopping
    ‪12 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds) | Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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About this property

Hotel Dann Carlton Quito

This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has massage/treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Dann Carlton Quito. During your stay, you're just a quick walk from Parque La Carolina. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Luxemburgo Cafeteria, a brasserie that serves international cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Parque La Carolina and Supercines
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Quito hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Luxemburgo Cafeteria – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner.
Opera Restaurante – This fine-dining restaurant specialises in Fusion cuisine and serves lunch and dinner.
Europa Cafe – This delicatessen specialises in international cuisine and only serves light fare.
Liverpool Bar – This pub specialises in international cuisine and only serves light fare.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,961 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38 per vehicle (maximum occupancy 3)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Dann Carlton Quito offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1005 reviews
Rating 8 - Good. 206 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Danilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was a plus for me The food and the staff were helpful and nice I did not appreciate the noise at night. I could hear everything happening throughout the vents of the air-conditioning. Considering it’s an older building.
Stayed 2 nights in Nov 2025

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool is not part of the hotel so you will be sharing it with other people that have a membership. Small facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely nights stay. The hotel had on a festive night for the kids, and was decorated amazingly! We enjoyed the sauna & steam room, and had a couple of drinks in the bar. Very nice stay
Stayed 1 night in Nov 2025

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Overall has been a good experience. However, the previous room didn't have any city views and there is not a rooftop to appreciate the location and its surroundings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel lovely staff great location
Stayed 1 night in Nov 2025

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Yes was as expected, clean, comfortable and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Estefania

Stayed 1 night in Nov 2025

10/10 Excellent

Germania

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Room confortable, good breakfast with a nice coffee machine. I stayed 2 nights with my 10 year old daugther. The only observation was at the moment of chek-in I almost faint because there was a confusion with the booking, buy they fixed everything and I get my room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me dieron una habitación con una vista súper desagradable se veían las tuberías viejas del edificio de alado

4/10 Poor

Michael

The tooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff is very kind
Stayed 1 night in Oct 2025

10/10 Excellent

favio

Stayed 1 night in Oct 2025

8/10 Good

Paola

Stayed 6 nights in Oct 2025

10/10 Excellent

Jesus

Stayed 3 nights in Oct 2025

10/10 Excellent

Honorio M

Liked: Cleanliness, staff & service, property conditions & facilities
8
Stayed 2 nights in Oct 2025

8/10 Good

Rajinder Kumar

Liked: Cleanliness, staff & service, room comfort
Excellent food choices, good customer service and large rooms. Negatives were that to use the leisure facilities you need to bring your own locker padlock, use a swim cap, and that no towels are provided. None of which are detailed prior to your visit!
Stayed 3 nights in Oct 2025

8/10 Good

Nino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in the area before and had always wanted to stay here since their coffee shop looks so nice. Overall, everything was fine — the place was clean and comfortable. However, there were a few small issues: the bathtub drained very slowly, there were no robes provided, and I didn’t get the street-view room I had reserved. The room I received had no view and was quite dark, which was a bit disappointing. Still, the cleanliness and overall atmosphere were good.
Stayed 1 night in Oct 2025

2/10 Terrible

Cheryl

Stayed 1 night in Oct 2025

10/10 Excellent

Micaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed in several other hotels in Quito before I can say from now on Dann Carlton will always be my choice. Several reasons - reasonable prices, great facilities including gym and pool and the executive lounge, great food options, location of course but most of all the people working there, particularly Giovanni from management and Alex in the bar who have made me feel at home. Many thanks for a superb service, see you soon!!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay services were exceptional.
Stayed 1 night in Oct 2025

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are quiet. The breakfast is good and varied. There's security at the entrance.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025