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Hotel Muros Quito

3.0 star property

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Photo gallery for Hotel Muros Quito

Exterior
32-inch LED TV with cable channels, TV
Garden view
Executive Triple Room | Premium bedding, minibar, in-room safe, desk
Shower, free toiletries, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Muros N27-94, González Suárez, Quito, Pichincha, 170150
  • Foch Square
    ‪17 min walk‬
  • Parque La Carolina
    ‪3 min drive‬
  • Atahualpa Olympic Stadium
    ‪4 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪56 min drive‬

Room options

View all photos for Economy Single Room, 1 Bedroom, Ensuite

Premium bedding, minibar, in-room safe, desk

Economy Single Room, 1 Bedroom, Ensuite

  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, minibar, in-room safe, desk

Executive Triple Room

  • 45 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Large Single Bed

View all photos for Executive Single Room

Executive Single Room | Premium bedding, minibar, in-room safe, desk

Executive Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Muros Quito

Hotel with free breakfast, near Sanctuary of El Guápulo
Along with a restaurant, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and a 24-hour front desk.
Hotel Muros Quito offers 12 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Muros Quito, you'll be within walking distance of Sanctuary of El Guápulo. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a meeting room, a fireplace at reception and TV in a common area
  • Within a 15-minute walk of Sanctuary of El Guápulo and National Polytechnic School
  • Airport drop-off and local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel Muros Quito also features a garden, a fireplace in the lobby, and dry cleaning/laundry services. Free self parking is available.

This 3-star Quito hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 9 AM.
On-site venue – restaurant.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel Muros Quito offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

HOSTAL MUROS PLAZA Hostel Quito
HOSTAL MUROS PLAZA Hostel
HOSTAL MUROS PLAZA Quito
Hotel Muros
Muros Quito
Nancy Hotel Quito
HOSTAL MUROS PLAZA
Hotel Muros Quito Hotel
Hotel Muros Quito Quito
Hotel Muros Quito Hotel Quito

Hotel Muros Quito Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and everyone was very polite. There is good eating nearby. Our only problem was the water heater didn't work very well in one room. The water heater worked perfect in the second room. The breakfast was small but it was all fresh and good.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
The service was excellent clean room and breakfast was good Álvaro was kind and very respectful ,friendly and hard working young man I was satisfied and happy for everything.
Stayed 10 nights in Apr 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Joel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Loud construction right out our window 2 early mornings (Saturday at 6:10am), no towels on our last day, no toilet paper replacement ever, could not communicate with any of the hotel staff (all were strictly Spanish speaking), employee entered our room when we were out at midnight and just threw a comforter on top of our bed in a heap (we witnessed the entry and couldn’t communicate our discomfort and unease due to language barrier) Would not recommend!
Stayed 3 nights in Nov 2018

6/10 Okay

Abby, New Jersey

Disliked: Cleanliness
Room was as you walk in the property noisy because of location next to where breakfast was served. Breakfast was rolls and yogurt because all the other food was gone. No towels in room had to ask for everything. It was as if they didn’t know we were arriving. Answered only one email so couldn’t ask questions about room location.
Stayed 2 nights in Oct 2018

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service

Stay in Quito

The hotel is in a good location. It has the potential to be a better hotel. Breakfast was ok nothing fancy.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day stay.

This was hotel was in a great location. There were a lot of restaurants and bars in the area. I also felt safe walking around at night. The hotel staff were exceptional in assisting us with our needs, most especially Richard who was around every time we needed something.

10/10 Excellent

Violeta Rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024

6/10 Okay

Diego

Stayed 1 night in Aug 2022

8/10 Good

Ramses alejando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien ! La personas que atienden son súper amables
Stayed 2 nights in Jan 2021

10/10 Excellent

Byron, Ecuador. Quito

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es super tranquilo!! Nadie molesta!! Y es espacioso !!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

La excelente atención y la cordialidad de todos, desde la propietaria Cristina y el staff del hotel. La ubicación inmejorable cerca de todo, como sugerencia variar un poco el desayuno, a pesar de ser bufett me gustaría que incluyan algo típico de su país todos los días.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si escencia !! Rústica !! Me gusta tal vez una sugerencia es tener un poco más presentable las toallas de baño ya están viejas!! Pero de ahí todo bien
Stayed 1 night in Jan 2020

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfecto con restaurante!!!

Instalaciones muy buenas y acorde a las Estrellas del Hotel Impecable servicio por parte de los empleados!!! Un área muy acogedora en la sala de estar del hotel!!! Excelente menú ejecutivo en el Restaurante del Hotel!!!
Stayed 1 night in Sep 2019

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

Buena atención, excelente ubicación, buen WIFI, desayuno aceptable
Stayed 1 night in Sep 2019

4/10 Poor

Milagros

Disliked: Staff & service
Casi mal. Casi ni funciona Internet. No dan factura indispensable.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado, me gustó.

Excelente estadía para ir en grupo, sector privilegiado y muy seguro, hay una serie de locales de comida y diversión, destaco la amabilidad del personal. Tienen un desayuno aceptable y el WIFI es rápido.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la eficiencia y la cordialidad con la que te recibe y te ayuda la administradora Cristina, cuidan de la limpieza, no es un hotel de lujo pero para el precio que se paga está bien.
Stayed 1 night in Aug 2019

10/10 Excellent

Pia, Valparaíso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo y me gusta que las recomendaciones que presente las hayan tomado en cuenta ya que están remodelando los baños . Limpieza ubicación y personal es lo que destacó
Stayed 1 night in Aug 2019

10/10 Excellent

Estefanía Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018