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La Cartuja

3.0 star property

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Photo gallery for La Cartuja

32-inch LED TV with cable channels, TV
Coffee shop
Interior
Front of property
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Leonidas Plaza 170 Y 18 De Septiembre, Quito, Pichincha
  • Place, House of Ecuadorian Culture
    ‪2 min walk‬
  • Place, La Mariscal Craft Market
    ‪2 min walk‬
  • Place, Foch Square
    ‪12 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, pillow-top beds, in-room safe, desk

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, pillow-top beds, in-room safe, desk

Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

1 bedroom, pillow-top beds, in-room safe, desk

Triple Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

1 bedroom, pillow-top beds, in-room safe, desk

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Large Single Bed
  • Free Wi-Fi

Superior Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

La Cartuja

Along with a snack bar/deli, this hotel has a coffee shop/cafe and 24-hour room service. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
La Cartuja offers 12 accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Quito hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at La Cartuja, you're just a quick walk from State Attorney General. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Parque La Carolina and 7 minutes from Quicentro Shopping
  • Airport and local-area shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly La Cartuja. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Quito hotel.

Guests are served a free continental breakfast daily. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 29.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle
  • Airport shuttle fee per child: USD 30 (from 10 to 18 years old)
  • Rollaway bed fee: USD 29.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

La Cartuja Hotel
Cartuja Hotel
Cartuja Hotel Quito
Cartuja Quito
La Cartuja Hotel
La Cartuja Quito
La Cartuja Quito
La Cartuja Hotel Quito

La Cartuja Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 91 reviews
Rating 8 - Good. 27 out of 91 reviews
Rating 6 - Okay. 14 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Noemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, clean rooms, very quiet surroundings, showers with consistent Hot water
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, decent breakfast.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mohtasham

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean, has extremely helpful and friendly staff. I really enjoyed my time there.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Beautiful grounds and staff were so helpful!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, decent breakfast, safe, quiet. It is a bit of a walk from the old town however.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with an extremely helpful and friendly staff. I would highly recommend this hotel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The service is so attentive and everyone exceptionally friendly
Stayed 2 nights in May 2025
Verified

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind staff and a clean property
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, well kept neo-colonial house converted to a hotel. Friendly and welcoming staff.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Eloise

It’s was cold only a small space heater
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
The reception staff are wonderful. Everyone is very helpful and super friendly. I am very grateful for the kindness and assistance they gave me. I would recommend this place to all my friends.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Jun 2025
Verified

8/10 Good

robert h.

Liked: Cleanliness, staff & service

Budget pleasant

Basic and spare … Great service
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Sarah Rachael

Liked: Cleanliness, staff & service
Great staff. Would have liked a little more choice for breakfast
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

shirley

Liked: Cleanliness, amenities, property conditions & facilities
all of the above
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend So highly. From the start before arriving, to during our stay, and ease of check out the service was efficient, friendly, and just fantastic! Rooms clean, bed very comfortable and walking distance to everything a tourist needs.thank you to Patricio and Maria for friendly service and welcome.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The check-in and out time at the hotel was not consistent with what Hotels.com wrote. So in the end I had the room for 2hours less than I thought. The cleaning was good, but the perfume used was so strong that I had to air out the entire room. Otherwise really good service! Helpful staff, the breakfast was okay, and I felt safe during my stay.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

joey

Liked: Cleanliness, staff & service
The room was very small I thought it was the size of a large closet
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

PAOLA

Liked: Cleanliness, amenities, property conditions & facilities
Lugar súper agradable y bien ubicado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Hotel muito bom. Atendimento maravilhoso e personalizado. Muito gentis, atenciosos e generosos em tudo que pedimos. Muitas rosas decorando o espaço. Lugar super recomendado.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Ana Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Oase der Ruhe im hektischen Quito. Sehr freundliches hilfsbereites Personal. Das historische Zentrum mit der Metro schnell erreichbar (2 Stationen vom Parque Ejido bis Plaza San Francisco). In Mariscal viele Restaurants.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Jose Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción

El hotel es bonito y las personas que atienden son muy amables. Creo que hubo un error pues cobraron el 12% de IVA a pesar de ser turistas.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó La localización, el edificio y habitaciones acogedoras y el desayuno es excelente. Trato amable de los empleados del hotel. No me gustó que no encontraban mi reserva a pesar de haberles enviado un email con antelación y que nunca respondieron. También nos dieron una habitación muy ruidosa la primera noche y fue imposible dormir. Nos cambiaron al día siguiente sin ninguna pega.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio todo, pero no tenía ni una botella de agua para bienvenida, tampoco tenía secadora de cabello
Stayed 1 night in Jul 2019