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Hotel Lugano Suites

3.0 star property

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Photo gallery for Hotel Lugano Suites

Free toiletries, hair dryer, bathrobes, towels
Banquet hall
Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Property entrance
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135
  • Place, Parque La Carolina
    ‪2 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪15 min walk‬
  • Place, Quicentro Shopping
    ‪15 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch TV with cable channels, MP3 dock

Suite, 1 Bedroom

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Lugano Suites

Along with a full-service spa, this smoke-free hotel has a fitness centre and a coffee shop/cafe. Free buffet breakfast and free self parking are also provided. Additionally, spa services, a business centre and conference space are on-site.
Hotel Lugano Suites offers 20 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Lugano. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Hotel Lugano Suites, you're just a quick walk from Parque La Carolina. Free breakfast, free self-parking and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Indulge with facials, hydrotherapy or massages at Spa Lugano
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Parque La Carolina and 5 minutes by car from General Rumiñahui Coliseum
  • Airport and local-area shuttle service available for a fee
Hotel Lugano Suites offers its guests a full-service spa and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Lugano Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Quito hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by cash or credit card voucher and is due at the time of check-in.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Lugano Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lugano Suites
Lugano Suites Aparthotel
Lugano Suites Aparthotel Quito
Lugano Suites Quito
Lugano Hotel Quito
Lugano Quito
Lugano Hotel
Hotel Lugano Suites Hotel
Hotel Lugano Suites Quito
Hotel Lugano Suites Hotel Quito

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities

Our First Two Nights in Ecuador

This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, personal muy amable, cerca del centro financiero de Quito.
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No puede ser posible que entres 5 pm y al día siguiente te quieran botar a las 12 del día. Y encima te bloquean la tarjeta para ya no puedas subir. Eso hace un hotel de a cuarta
Stayed 1 night in May 2018
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente y cómo en casa!

Excelente como siempre. La calidez del personal es su mejor presentación.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good location but noisy

It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Servicio excelente, unos detalles a considerar.

El servicio es excelente, muy atento todo el personal, el desayuno es bueno, las suites agradables, solo un par de detalles, no hay aislamiento de ruidos ni al exterior ni al interior, se escucha todo en la calle y en la otra habitación había una mujer muy «vigorosa» y ese par de noches no dormí bien.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado y comodo

Hotel bien ubicado, limpio, y acogedor. Creo que el jacuzzi debería ser gratis, especialmente el finde y se atreria mas gente. El desayuno estuvo bien
Stayed 1 night in Mar 2018
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Muy bien
Stayed 1 night in Nov 2017
Archival

10/10 Excellent

Max C.

Great Stay

We took a two week vacation with our two kids and stayed at Lugano, our suite was comfortable, clean and well maintained. Staff is great, and location is excellent. Great place to stay in Quito
Stayed 12 nights in Jul 2017
Verified

6/10 Okay

Javier

Liked: Room comfort
Disliked: Cleanliness

Amplia Suite, pocos servicios, pobre limpieza

Muy sucias la cafetera y utensilios en cocina.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice in a good area - five star staff

Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Convenient

Nice and convenient suite. I will definitely stay there again
Stayed 5 nights in Jun 2017
Verified

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio.

Suite confortable, comoda. El desayuno puede mejorar, para ser buffet no había mucha variedad. Nos dieron la facilidad de dejar el equipaje encargado unas horas después del check out. Buen servicio en general.
Verified

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans un quartier très agréable et sûr, le Lugano..

Situé dans un quartier moderne et sûr de Quito, le Lugano offre un accueil impeccable et de bonnes prestations que touristes ou hommes d'affaires sauront apprécier. Le personnel de l'hôtel est complètement dévoué au service des clients.
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniente, limpio, cómodo

Muy buena. Excelente ubicación
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great.. only the WIFI Service was not very good..
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great boutique hotel near Carolina Park

Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

great location and experience at this hotel. I would recommend to others and will return next time
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, quarto grande com cozinha equipad

bastante confortavel
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flat completo próximo ao Parque Carolina

Flat com estrutura de hotel com café da manhã incluso. Suite completa com closet e uma ducha muito boa. A sala integrada com cozinha americana incluindo fogão, geladeira, micro-ondas, pia e acessórios. Existem vários restaurantes na redondeza e no Parque Carolina, muito próximo ao hotel, existe o Jardim Botânico de Quito. Psáris, um ótimo restaurante quase de frente ao hotel, serve comida mediterrânea e na redondeza existem o hipermercado MegaMax e o shopping Quicentro.
Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

En general bien, la atencion muy buena lo q no estuvo correcto es q hice la reserva y cuando llegue me dijeron q la habian cancelado sin haberme notificado previamente con una llamada o un email casi me dejan sin hospedaje. Deben hacer enfasis en la limpieza encontre comida danada en el cajon de la cuberteria.
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lo recomiendo

excelente
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

wonderful hotel I really liked is comfortable and clean recommend
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Muy acogedor, confortable y buena atención.