Expedia and potential guests- The reviews here are fraudulent. Then reviews on all websites are packed with phonyfive-star ratings, givng this mediocre-to-poor inn ratings higher than some of the finest lusury hotels in the world. The front desk is often deserted. Breakfast is mediocre at best, and staff is scarce. Broken TV in our room was never fixedm despite our complaint. Whoever bought this place has totally neghlected it, investing instead on bot services generating fake reviews. Can anything be done about this fraud and decpetive business practice?
At $300 per night (all-in with fees and taxes) it was ridiculously overpriced. Not worth the stay at all. Room was nice size, clean, and the bed was good. Bathroom was very small and shower was smaller. No space on the vanity for any personal items. TV was broken. There was no staff available at the desk during check-in hours (4 - 8 PM) to relay concerns to; just a phone number to call. The whole property was tired and in need of a refresh. Carpets dirty. Breakfast was very meagre, there was only a small 12 cup coffee machine which was always empty and very undersized for the number of guests the property holds. Not the fault of the property, but there was a party house across the street and loud partiers wwre outside on the patio past 3 AM.
Stayed here for two nights and had a great experience. The staff were welcoming, the space was clean, and the bed was very comfortable. Our room even had a fridge, which was super convenient. The AC worked well, and the location was great. They donât clean the room or change sheets during your stay, but I already knew this from other reviews, so it wasnât an issue. Would definitely stay again!
Poorly maintained, dirty carpets and furniture. Garbage near front desk stinks. Our door lock doesnât work properly. TV doesnât work. Bedside light doesnât work. Bathroom light switch
This was not what we expected. We were extremely disappointed. Flower beds full of weeds. Our room was more like a hostel and a hotel. The furniture was thrift store furniture. I went to open the drapes, and the curtain rod fell off the wall. There was only one electrical outlet that we could use. It was in the bathroom. There was a power bar behind the TV, but it was full to capacity.
The only good thing about that room the bed was clean and comfortable.
Breakfast was a huge disappointment. I poured a cup of coffee and when I added milk, the milk had gone sour. The website shows waffles and what looks to be a buffet that is not the case.
The only staff we saw was the young man that check just said last night.
For the money we paid we were extremely disappointed. We will not stay there again. Apparently it has changed hands. As I have family members that stay two years ago and said it was lovely. It has gone downhill
Grass weeds ,flower beds weeds dying.
Interior needs painting and cleaning .Carpet in the room disgusting dirty stained ,old thrift store bedside lamps,furniture old uncared for.The place at one time was loved now not.
Great staff, Simone helped me when I locked myself out of the building after hours and I am very grateful...clean, updated rooms, close to hiking, restaurants, the hot springs etc.
Radium Hot Springs is a little out of the way, but worth the trip.