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Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Lobby
Lobby
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, North Carolina State University
    ‪6 min drive‬
  • Place, Lenovo Center
    ‪7 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video game console

Room

9.2 out of 10
Wonderful
(25 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video game console

Standard Suite

9.0 out of 10
Wonderful
(50 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 2 Double Beds

7.8 out of 10
Good
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hilton Raleigh North Hills

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,248 reviews
The price is CHF 103
includes taxes & fees
26 Oct - 27 Oct
Hilton Raleigh North Hills

About this property

Embassy Suites by Hilton Raleigh Crabtree

Hotel with free breakfast, a quick walk to Crabtree Valley Mall
This hotel features an indoor pool, a restaurant and a fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and coffee/tea in a common area.
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video game consoles. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Raleigh Crabtree. During your stay, you're just a quick walk from Crabtree Valley Mall. You'll find features such as free breakfast, a free area shuttle and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites by Hilton Raleigh Crabtree offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites by Hilton Raleigh Crabtree. A free area shuttle within 2.00 mi is available. Parking is available for a fee.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Reviews

Embassy Suites by Hilton Raleigh Crabtree Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 631 out of 1016 reviews
Rating 8 - Good. 221 out of 1016 reviews
Rating 6 - Okay. 85 out of 1016 reviews
Rating 4 - Poor. 36 out of 1016 reviews
Rating 2 - Terrible. 43 out of 1016 reviews

Reviews

2/10 Terrible

Tiffany

Liked: Cleanliness
Disliked: Room comfort

Horrible experience

Stayed 2 nights in Jul 2025

8/10 Good

Keyeta

Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Didn't meet Expectation.

Unfortunately it was not a good experience this time. The hotel smelled like urine, on the elevators, on my floor, just bad.I had to have the cleaning staff come back to clean my bathroom because they left the wall dirty. I applaud how quickly they fixed the issue. The hotel was really loud very late at night and I was on the 6th floor. The staff was amazing, helpful. Customer service supreme, it just wasn't a good visit this time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jestine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

john, Signal mountain

Stayed 2 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
A Wonderful Stay – Highly Recommended! I had an amazing experience at this hotel from start to finish. The staff were incredibly friendly and attentive, always going out of their way to ensure guests felt welcome. The room was spotless, spacious, and very comfortable, with all the amenities I needed for a relaxing stay. The location was perfect — close to restaurants, shops, and local attractions. I especially appreciated the quiet atmosphere, which made it easy to unwind after a busy day. Breakfast was delicious with plenty of options, and the service throughout was top-notch. I will definitely be coming back and recommending this hotel to friends and family. Five stars!
Stayed 2 nights in Jul 2025

8/10 Good

Windy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Stayed 2 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neva

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. Great for families, the front desk staff were friendly and efficient. Breakfast was great too with good selections. There was an evening cocktail everday. We enjoyed everything and will be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great Breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Was forced to stay in a hotel while my apartment was renovated. Ended up having a fantastic time. Loved breakfast to order and free complimentary drinks. Staff was incredibly helpful and friendly. Felt safe and clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

TORKETA

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Quadeshia

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden charge

My stay was good but trying to figure out why they card my credit card $32.19.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend

My family and I had an amazing time !!
Stayed 2 nights in Jul 2025

8/10 Good

THERESA

Travelled with partner
Liked: Cleanliness
So, my husband and I reserved this room for one night as we were going to see Keith Urban in Raleigh. We've stayed multiple times at other Embassy Suites and were really impressed. The parking for this one was a little odd (and there is a resort charge daily for parking...). There are some outside spots and a parking garage.The bar has overpriced food and drinks, but the chef took wonderful care of us, whipping us up a special sneak peak of the new menu.The bartender lacked personality and it seemed a chore and bore for him to be there. Upon return from the concert, we told him we'd love to have a nightcap,and although he was still there, he told my husband they were 'closed'. Sheesh. As far as the room: Very outdated,(carpeting/outlets)needs some work. Very weird mirror above bar sink. Dirty windows in bedroom. Bed was very comfortable and loved the extra sink in the bedroom and that the bedroom was offset from the living area with another door. Complimentary drinks were cheap well drinks and wine. Breakfast was excellent, including choice of made-to-order omelets, fresh fruit, muffins, pancakes, yummy bacon, etc. Ample seating. Disliked all the kids running about wet and dripping from the pool, including in the elevator. It was tacky, invasive and dangerous to say the least.Seems like supervision or policies should be in place and enforced. Would not stay at this Embassy Suites again for the price. Only average to us.
View from 4th floor CLEAN bedroom window.
View from DIRTY bedroom window.
Odd mirror above bar sink- kinda makes you dizzy to use it!
Stayed 1 night in May 2025

4/10 Poor

Jade

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is incredibly rude! Most of the staff we encountered were the rudest human beings we have ever encountered. Not one staff member was happy to be at work.
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room carpet is old worn and dirty. Doesn't smell good on room. Makes everything feel dirty and nasty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Reginald

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Chisa

Liked: Staff & service
The property and loun
Stayed 4 nights in Jul 2025

10/10 Excellent

Nannie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff . Loved the text message option if you needed anything. The omelettes were outstanding. ( All I needed was a waffle 😊) Property was clean and Happy Hour I met some nice people. I was saddened to leave but looking forward to returning. I almost forgot the hotel is located across from the mall . ( The was was nice )
Stayed 3 nights in Jul 2025

8/10 Good

Asmahan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the breakfast. The omelette station took almost 30 minutes and they were way overcooked. The rest of stay was great
Stayed 1 night in Jul 2025

10/10 Excellent

shanyua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overall!
Stayed 2 nights in Apr 2025